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Customer Questions and Answers for Refrigerator Damper Control Assembly by Whirlpool

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Manufacturer Part
4.89 (64)
By: Whirlpool
Part Number: OEM18031164
Manufacturer Part Number: WP67003903

Fix a refrigerator that won't cool while freezer works fine. This damper control regulates airflow between compartments. DIY repair in 5-10 minutes.

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Questions & Answers

For Whirlpool Refrigerator Damper Control Assembly (Part Number: OEM18031164)

1 Answer

Hello Marty. It sounds like the damper has failed and will need to be replaced if it never closes.

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Barry for Model Number KBFA25ERSS01

Since day 1 there's been this "grinding" noise periodically (not constant, for a short period, like it's going through some cycle). Unit has long had problems with refrigerator easily getting too hot and then fighting for hours to get back. Last few years it's even worse especially on humid days. With the French doors I know opening them both up for even a little bit very quickly lets lots of warm air in, but the recovery is just so poor. The damper cover will sometimes get a bit frosted over as it's fighting to cool down (esp. towards the right side of it). I can feel air coming out the vent at the very bottom (so I think the motor fan must be working). I can feel air coming out the damper cover (so I think the evaporator fan is OK)... seems to me both should blow harder but maybe they're just working normally (do they ever fail where they work but don't turn as fast as they should?). No excessive noise from the fans either. So I'm thinking maybe it's been the damper control all along, sometimes (maybe always) just not opening all the way when it should. Freezer has never had a problem and if I switch to "max cool" it easily goes below 0 degrees, but the refrigerator still fights for a long time to get cool. I try to make sure nothings blocking the damper cover and nothing is over the vents on the back floor or blocking air flow along the back wall. So does the damper sound like a good bet? Any more definitive testing I can easily do? Thanks!

1 Answer

Hello Barry. It has been known for fans to be going bad and running slow. Also, some dampers have failed and will not fully open. So, with this, it can be either part causing the issue. As for air flow, it shouldn't be real strong. You honestly can barely feel it in the top, but you know it is there. I would start with checking the damper to see if it is fully opening.

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Mitch for Model Number Amana AFD2535DEW

Morning! Freezer working fine - fridge not. Unplugged, emptied out, removed ice maker and inside back panel. Unit was off about an hour prior to removing panel so I don't know if coils were frosted up or not, but were clean with the exception of some condensation when I got to it. I plugged it back in and the damper seems to open and close fine. The fan isn't running. Does the temp in the freezer have to drop before it starts working ( thermostatically controlled ) or should it come on automatically? It's been running about 20 minutes at this point. Could this be a relay / control problem or just the fan? Sorry, I don't have an amp meter. Thank you for your time!! Mitch

Ty for Model Number GSS26C4XXA00

Refrigerator is not cooling...... Freezer is cold and operational as usual and compressor operating as supposed too, but the Temperature Damper between the Freezer and Refrig is not opening to allow cool air to enter that side. Temp is at 58 degrees with no change, Have unplugged and allowed the unit to sit for 6 hours to thaw, if necessary, and to allow the unit to reset. 48 hours later still not cooling on that side, what do I need to replace??

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