Customer Questions and Answers for Auger Motor by Whirlpool

Curt, The wiring of the auger motor would have no effect on the operation of the icemaker. Check to make sure that the icemaker is not frozen up where it cannot dump the ice. Also, put the unit into the service diagnostics and see if the receiver and emitter board are working.

Hello John, no trick needed, with those screws out the motor should just pull out, there is a chance there may be ice below the motor holding it in, also be careful with the wires that connect to the motor, they are part of the door assembly.

Shannon, replacing the chute will ensure that it doesn't affect the stability of the auger shaft, however, it would not stop the motor from trying to operate. It would be recommended that the wires to the auger are inspected for corrosion as this can prevent voltage from getting to the motor. The first thing to check would be testing the ice dispenser paddle WPW10370594 for continuity when pressed. If there is not continuity, it would need to be replaced. If there is, the next step would be inspecting the wires at the door hinge for a broken section then testing the main control W11088499. Using a meter at the connection P3 while the dispenser paddle is pressed, there should be 140VDC when testing from the grey wire at pin 8 to the blue wire at pin 7. If there is but the voltage does not reach the auger motor, there is a broken wire between the control and the motor. If there is not voltage but the water dispenser works properly, the failure would likely be in the main control.

Louis, the ice dispenser motor WP2323603 operates using 120VDC.

Ray, According to the wiring diagram, there will be 2 wires going to the ice dispenser motor, a blue and a gray/orange stripe. The Gray with orange stripe will go to pin number 1 and the blue will go to pin number 7.

Hello PG, yes, the ice auger motor is bad (weak), part WP2323603. it is accessed by removing the ice bin then the top ice bin mounting plate, it sits down in the well in the freezer door liner.

Lahre, the black washer goes just above the motor, right where the shaft goes into the motor, it is there to keep water from dripping down into the motor shaft area.

The auger motor for your Model is our part# {AP6327333}

SR, this door has all the wiring and tubing foamed inside the door and cannot be replaced, you will have to replace the freezer door.

SR, you should be reading 120 volts at the Blue and Grey with orange tracer wires coming out of the door hinge, you may have a bad wire connection if you are only getting 6 volts.