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Customer Questions and Answers for Control Board by Whirlpool

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Manufacturer Part
4.89 (64)
By: Whirlpool
Part Number: OEM18021393
Manufacturer Part Number: WP2304016

This replacement part is a control board for an ice maker. Control boards serve as the main computer that controls the functions of the ice machine.Before installing this part, unplug the ice maker and pull it away from the wall. Then unthread screws of the access cover to the control panel. Use a putty knife to pry the cover off and proceed to remove the screws securing the top panel. Use a nut driver to remove the rear panel. Lift the top panel up and have someone hold it upright. Remove the screws that hold the control housing on the top panel. Once control housing has been released, remove the screws securing the grounding wire to set the panel aside. Then with a Phillips head screwdriver, unthread the screws that hold the control board. Depress the tab to release the board. Note the orientation of the wire connectors and disconnect them from the board. Re-secure the wire connectors to their correct terminals and pop the new control board back in place. Reinstall the panels that were removed. This genuine replacement part is a control board compatible with Whirlpool, Maytag, KitchenAid, Jenn-Air, Amana, Magic Chef, Admiral, Norge, Roper, and Sears/Kenmore brand ice machines.

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Questions & Answers

For Whirlpool Control Board (Part Number: OEM18021393)

1 Answer

Manly, some ice melting is normal, especially if the cubes are left in the unit too long, there is an issue with the door seal/gasket, or environment/installation. There could also be an issue with the water supply to the machine. But at this point, it not likely a control board issue.

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1 Answer

Hello Greg, You will want to check both your bin thermostat and the evaporator thermistor. Both should read at 10K ohms at 77 degrees. If either checks bad then you will need to replace the thermistor. If these check ok then you would want to replace the control board.

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1 Answer

Hello James, The wiring harness2313636 will include the power cord, the harness that goes to water valve, reversing valve, condenser motor, compressor up to the circulation pump and then to control board. If you need the one from control board to the connector for the pump to plug into this is the harness needed.

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1 Answer

Hello John, The condenser fan would either have a loose connection, damaged wires or the control board WP2304016 is causing not to operate properly. Check all connections and wiring from fan to control board. If this checks ok then you would need to replace control board.

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1 Answer

Hello Tom, As long as you have adequate water pressure to the water inlet valve, you will need to replace the water inlet valve W10801996.

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1 Answer

Hello Bob, If the ice isn't releasing from the evaporator and you have cleaned the unit this many times, the only explanation is the reversing valve has to be sticking or completely failed. You see, the reversing valve reverses the operation of the sealed system. In other words, when the reversing valve is energized, the cold coils become the hot coils and the hot coils become the cold. This melts the block of ice free from the evaporator and it slides down onto the heater grid. Unfortunately, this is a component of the sealed system and federal law dictates that a freon certified technician has to perform the repair as per the freon handling laws.

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1 Answer

Hello Jeff. You can try the cleaner, but it still sounds like the unit may have a sealed system issue.

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1 Answer

Hello Jeff. It sounds like you need an HVAC tech to perform a sealed system repair on the unit. Either it is restricted or has a freon leak.

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