Customer Questions and Answers for Surface Element (Radiant) by Whirlpool

Hello Cal, its possible the dual burner's inner coil has failed in which case you would have to replace the element, or the infinite switch contacts for the inner coil have failed. Using a multimeter you can test the infinite switch contacts ,disconnect power to the stove, remove the rear backguard cover , at the infinite switch for the dual burner disconnect the wires from terminals P2 and 4 and test for continuity with the switch turned on, , if it tests ok access the underside of the dual burner and disconnect the wires from terminals 4 and 2 at using those terminals check for an ohm value of about 57 ohms. The switch is part WP9758060, the dual element is part WP8523047.

Hello George. We will need your model number to help you with this. Please call 1-877-477-7278 or post your model number with a new question on the parts page. http://www.appliancepartspros.com/modelnumber_locator.aspx+

Hello Rob, I'm sorry but we need the model number from the units' I.D. tag to determine if this is the correct part for your unit. Thank you for your patience and understanding in this matter.

Hello Roy, The right rear element part number for your unit is WP9757031.

David, the left front burner is part number WP8523047. Thanks!

Hi Robert. The limiter allows the burner to cycle safely & properly. As the burner is normally mounted, imagine it very close to the bottom of the under glass area. Then if the customers pan bottom is warped and Used on the burner, now you have trapped heated air under the burner. The limiter now senses the trapped air temperature and then cycles faster trying to keep up on the burner demand. Thus the limiter gets over worked way too fast. Being there as a safety limit so the burner does not run away and overheat or a possible fire. Burner part # WP8523047. Thank You.

Fiona, the left front and right front burners is part number WP8523047. This element comes one per package. Thanks!

Palance, the left front and right front elements are part number WP8523047. This element comes one per package. Thanks!

Hi Ken. You can quickly take a flashlight and look into the glass at the burner assy. If you see "opens" in the ribbon element, then you found the issue. It is part # WP8523047. The dual infinite switch is part # WP9757030. A quick way to tell on this part is looking at the sides and the terminals to see if there are burnt spots. A live voltage meter test is to check the out put terminals while cycling between Low, Medium and High heat. You should get 240 vac output at the burner on the orange # 2 terminal and the or/blk. wire on the # 4 terminal. Thank You

Hello Ana! For the right rear and left rear burner use part number W11171119. For the right front and left front burners use part number WP8523047. Thanks!