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Customer Questions and Answers for Dishwasher User Interface Control Board by Whirlpool

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Manufacturer Part
4.89 (64)
By: Whirlpool
Part Number: OEM18036978
Manufacturer Part Number: WP8270168

Fix unresponsive buttons, cycles that won't start, or blinking lights. This user interface board restores control panel function in about 30 minutes.

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Questions & Answers

For Whirlpool Dishwasher User Interface Control Board (Part Number: OEM18036978)

1 Answer

Hello Gina, The user interface for the model provided is W10111537. I'm sorry but this part has been discontinued by the manufacturer and no satisfactory substitutions have been provided. Thank you for your patience and understanding in this matter.

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1 Answer

Jatin, You will want to test the door switches on the unit as this will be the most likely cause for the unit to not start. You will need to check the continuity of the switches and check the door latch also to make sure that it is not damaged. The part number for the door switches are WP8269209 and will need to be checked by pushing the button in, should have continuity at this point.

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1 Answer

Ali, Unfortunately the button is not available separately and you would need to replace the User interface board.

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1 Answer

Hello Sandy, If you cannot locate a poor connection from the control panel to the control board, you will probably have to replace the control panel 5304475578.

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Joseph for Model Number kitchenaidkuds01flwh6

Dishwasher stops about 30 min into cycle, then the clean light flashes contentiously 7 blinks at a time. I tested the heating element at 13.7 oms, secured all wiring, door is lined up, unclogged the cover to the chopper. I clear the error code, it goes into a short rinse. l then star the normal wash cycle and the problem repeats. Think I might have to replace control-board? Can you please advise. Plus, not sure if I want to put any more money into the dishwasher. Went to look at new dishwashers ($500-1000) and they all seemed poorly built/cheaply made. Can you also recommend a good product? Thank you.

1 Answer

Joseph, It sounds like the heating element checks ok but you will want to check the thermostat to make sure that it is good. If the thermostat is faulty then it will cause the issue. Also check the wiring from the heating element to the control board. If all this checks ok then the control board would be the issue.

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1 Answer

Roger, You're on track, PROBLEM: WON’T RUN OR POWER UP- No operation - No keypad response - No LEDs or display > No power to unit or bad connection > Loose connections in dishwasher power up circuit or between keypad(s) and control >Door switch not making contact: ¦ Faulty door latch assembly. ¦ Faulty door switch > Blown TCO attached to control > Multiple open or shorted circuits in keypad. Faulty control. You want to start by replacing the user interface WP8270168 and check and clean the ends of the ribbon WP8524447

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