Customer Questions and Answers for Refrigerator Ice Maker Assembly by Whirlpool

Hello Jim, You will normally use the original icemaker harness since there are so many configurations. The manufacturer will normally only include one or two possible configurations so the original on in the unit now should be used. Thank you for your patience and understanding in this matter.

Matt, For this issue the water valve would be the most likely cause because the there is a valve for the dispenser and a solenoid for the icemaker. The dispenser will still work but the icemaker may not.

Ross, This would be a complete icemaker with the module and the wiring harness.

Gary, Make sure the rear of the metal bracket is snapped into place good. It will pop when it locks in. If you can easily pull out the rear it is not inserted all the way. This will cause the arm to bind.

Harry, Put the unit into a service mode from the data I emailed you and perform test 36,3716,17,1, and 2. Listen for the fan in the icebox when testing 36.

Hello Sam, The first thing to check is the freezer temperature. It will have to be from 0°F to 10 °F for the icemaker to cycle properly. If the temperature is sufficient, you should see if the icemaker has stopped full of water or empty. If full, the icemaker will need to be replaced. If empty, the water valve is the most likely cause. If you would like to check to make sure the icemaker is getting power, this will be checked on the icemaker with a voltmeter. You should read 120Vac from "L" to "N". These test points are under the front cover of the icemaker and plainly marked.

Tom, The low or no ice production could be due to a faulty fill valve WPW10420083 / W10420083. On a "dual" fill valve, it is possible for one solenoid to restrict or fail and not supply the water to the ice maker or dispenser, so you may want to start there. You will need to isolate the noise from the "ice maker area", once you raise and lock the bail arm into the up position, power to the ice maker is eliminated and the ice maker is inoperative, it shouldn't make any noise at all, unless there's a failure in the control module assembly ? in which case the W10884390 / W10469286 Ice Maker would need to be replaced.

Janet, the sensors on the icemaker are there to regulated the amount of ice that is in the ice bucket. If the sensors are not working properly, the icemaker will not go into a harvest mode. Basically, the icemaker thanks the bucket is full and does not need to make ice.

Paul, you will need to pull the icemaker out and double check the shutoff arm, there is a specific hole that the arm goes into on the blue part of the fill cup, it may be out of position.

Brian, If you could resubmit your question with a email address in the email address section when filling out the question we could send a legible copy of the instruction sheet for the icemaker. This kit is designed for both the 22 cubic foot and 25 cubic foot model units and will have a difference in the wiring of both.