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Customer Questions and Answers for Dryer Drum Support Roller by Whirlpool

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Manufacturer Part
4.89 (64)
By: Whirlpool
Part Number: OEM18057918
Manufacturer Part Number: WPW10314173

Replacement drum support roller for dryers. Mounts on the drum frame to support and guide the drum as it rotates. Replace if cracked, worn, or damaged.

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Questions & Answers

For Whirlpool Dryer Drum Support Roller (Part Number: OEM18057918)

1 Answer

Steve, Remove the rollers WPW10314173 and check the roller shafts WPW10359272 for "bluing" and "heavy" scratches in the metal. If all appears OK, clean up the shafts and the roller bearing with some emory cloth and penetrating oil. use a couple of drops of turbine oil TJ93240 on each shaft and roller, install the new idler bracket assembly W10837240 and belt 661570V and you'll be fine for a few more years.

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1 Answer

Hello Ralph. The kit 4392067 comes with the clips. It is not needed to replace the shafts, unless they are worn down. Then you will need to replace them.

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1 Answer

KK, you would probably want to use 4392067 dryer repir kit, It'll have everything you'll need, except some high speed turbine oil TJ93240 to lubricate the shafts and rollers. Thanks

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1 Answer

Rob, the drum roller kit 349241T is not listed for your model. The manufacturer however, does offer a dryer repair kit that has the rollers, tri rings, belt, and idler pulley available as part number 4392067. Thanks!

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1 Answer

Hello Don. You do not need to lube the rollers on the dryer. if they are tight, it is best to replace the rollers WPW10314173. The come with lube already made into the bearings on the rollers.

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John for Model Number GGW9250PW1

Our Whirpool Duet gas dryer is about 5 years old. Over the last several months we are seeing 1"-3" brown/burn marks on some of our white and light colored clothes.They tend to come out after being treated and rewashed. Looking into the back of the dryer there is a substantially larger gap/amount of felt drum seal showing than at the left lower corner. Moving my finger arond from upper right large gap to to lower left small gap, I can feel my finger getting pinched.The dryer does not make any unusual or squeaking noises.Is this a sign that something is out of alignment and needs adjusment or just the drum seal is worn out and/or that a roller (left rear) is worn out and/or drum belt/pully? What are the wear signs I should inspect for to determine what really needs to be replaced? Thank you.

1 Answer

Hello John. Based on the information you provided, you will need to replace the felt seals 280114 and the rollers WPW10314173 on the front and back of the dryer drum. This will repair the issue with the brown streaks.

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1 Answer

Hi Ari. Look inside the front of the dryer drum to the top at he front. Put your finger carefully up where the upper drum contacts the inner front & rear panel. If there is a large gap it may be that the drum felt is worn out. It is part # 280114. You will need 2 of them and do not use the unit for 24hrs as the felt glue needs time to dry. A usual noise will come from the roller the closest above the heater can. The roller kit that comes with both rollers and all the clips is part # 349241T. Matching belt 341241 and idler pulley WP691366. The shaft is part # WPW10359271. One is always burnt , but there is one each for each roller. There can be debris in the blower wheel that can cause a noise also. It is part # WP697772. Thank You.

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1 Answer

Hello Dfrancis. Based on the information you provided, it sounds like you need to order the dryer kit 4392065 for your model. Hope this helps.

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1 Answer

William, Don't forget to also check,clean and lube the idler pulley and shaft 279640 It can also make a high pitched squealing noise as well. In most cases the drum roller shaft is not necessary, and can be cleaned and lubed. Thanks and Good Luck

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