Jorge December 04, 2011 I have a Maytag Neptune washer and it starts working in the beginning, then when starts the rinses stops, i have to press the start button again and move manual slowly the timer so it can work. If I leave it stops again in the second rinse. What seems to be the problem the timer or something else?? Can you help me with this problem?? Thank you..
1 Answer Hello Jorge. Based on the information you provided, it sounds like the timer WP22002867 is bad and will need to be replaced. Hope this helps. Read More...
Roy November 27, 2011 for Model Number MAH4000AWW Maytag washer nepture Timer does not shut off, when it hits the off position the lights go out on the panel, the door can be opened, but if the door remains shut you can hear the timer running and it will keep advancing to next cycle.
1 Answer Hello Roy. Based on the information you provided, it sounds like the timer WP22002867 is bad and will need to be replaced. Hope this helps. Read More...
Janice November 05, 2011 for Model Number MAH4000AWW My washer is turning off in the wash cycle and the timer knob is not advancing. If I move the knob manually in small increments when it gets to the rinse cycle it will usually finish on its own. Do I need to replace the timer or could it be something else?
1 Answer Hi Janice. You will need to replace the timer part # WP22002867. As it ages, the internal timer contacts will pit and burn and loose contacts. Thank You. Read More...
Lisa F. October 31, 2011 for Model Number mah4000aww The washer starts then shuts off after running for a few minutes?
1 Answer Hi Lisa. Is the door lock light coming on? Is water coming in and agitating normally? We will need to know more to help pinpoint. Remove power and look at the control board behind the timer. Part # WP22002989. What # of fuse is blown if any? Look at the motor control board after taking the door ,door panel off (front cover). There is a cover that you can loosen the 5/16" screw off and see the face of the motor control board part # WP22004046. Is there anything blown there also? Let us know if we can help further. Thank You. Read More...
Robert October 30, 2011 for Model Number mah4000aww Washer shuts off intermittently during cycles. Pressing it makes the machine run again. This may happen 2 or 3 times during a wash cycle. I have checked the water supply and it appears to be good. Thanks.
1 Answer Robert, The most common issue with this complaint is a slow filling washer. You may want to remove the fill hoses, and check the screened hose washer and the debris screens in the fill valve, and flush the water faucets. Disconnect the air dome hose from the water level switch in the control panel, and blow into the hose. Another check, while the washer is in a spin cycle and running pull out on the door, and make sure the door is locked, and the door switch stays activated. A motor issue would not be an "intermittent" problem, and should be the last thing to consider. Thanks and Good Luck, Read More...
Bob August 26, 2011 for Model Number Mah4000aww My washer fills With to much water almost like the timer might be bad?
1 Answer Hello Bob, it sounds like you might have a defective water pressure switch. Please make sure that you check the vacuum hose connected to the switch to make sure nothing is blocking the path of the air flow. This unit has two different pressure switches, the correct one will be determined by the first two digits of the serial number. If you have 10-43 it will be WP22002921 if it's 44 and above you will order 22002994. You will also want to make sure the water valve WP22002795 is good, you can do this by starting a cycle and disconnecting the power cord. The water should stop flowing into the unit immediately, if it doesn't you have a defective water valve. Hope you find this information helpful, thanks! Read More...
Brian L. June 08, 2011 for Model Number mah4000aww When I press the start button, the on button will not stay on nor does the washer. What part am I needing to replace?
1 Answer Hello Brian! If you press and hold the start button does the unit continue to run? If so, you will need to replace the start button. May we have your serial number please? Thanks! Read More...
Jill B. May 17, 2011 for Model Number MAH4000AWW Cycles do not advance on its own, when manually advanced each # or 'spin' will work. This has happened for periods of time with the cycles working fine for months in between over the past 2-3years. I was thinking timer but could it be some other part of control panel. This machine already has a replaced motor among other things (basically a lemon) thanks.
1 Answer Hello Jill! If you are having to manually turn the knobs to the next cycle the timer is not advancing on its on and will need to be replaced. We will need the serial number to your unit to verify the correct timer part number as there is a series change. Thanks. Read More...
Guest February 21, 2011 What is the problem when the machine does not extract the water from the clothes?
1 Answer Hello. The first thing I would check on your neptune washer is the control board that is on top behind the timer. There are three screws along top that you will have to remove. Then you will be able to flip the front console towards you and lay it on top the washer. Take a close look at the control board WP22002989. Find the R-11 resistor. If it is burnt looking you will need to replace that control board. You will also need to replace the wax motor that is located in the door lock assembly. If you don't replace the door lock wax motor at the same time you will damage the new control board. Hope this helps. Read More...