11026492500 Parts

• Burning smell
• Will not agitate
• Pumps but will not spin

I pulled the unit away from the wall and noticed black dust on the floor. Unplugged the unit, turned off the water. Removed back panel (about 10 screws with Torx heads) and noticed the belt was off, the drive pulley was loose and wobbling on the shaft, black dust all over the inside. Belt was worn along one side. Some grooves/damage in the outer drum casing around the pulley where it appeared the belt had rubbed. Removed the lower crossbar (2 more screws) to get better access to the drive... Read more

• Spins slowly
• Will not agitate
• Pumps but will not spin

My parents have the older 80 series washer and dryer that gets used way more than a consumer washer and dryer was ever meant to be used. The washing machine finally said im tired. During the spin cycle it was making a really loud squealing noise and during the agitation cycle it would barely agitate the clothes. So i ordered the basket drive to get rid of the squealing during spin cycle and noticed the dogs on the cams were warn and werent grabbing so ordered the whole cam kit to be safe... Read more

I started with the suspension pad kit and the tub suspension pads. I do have to say if you have an older model washer (mine is approx 17 years old) be prepared to let the inner tub sit in penetrating oil for a few days before attempting to take the tub out. I was able to get to this point on my own and then it wouldn't budge. My husband ended up buying some direct drive tool (it was pretty cool) and was able to break the tub free after two days. Yay! From there he took the the inner tub and put... Read more

I used a directional video from AppliancePartsPros specifically made for my specific clothes washer. It made the repair quite simple. Read more

I used a directional video from AppliancePartsPros specifically made for my specific clothes washer. It made the repair quite simple. Read more

• Will not fill with water

After watching the YouTube video provided by Appliancepartspros and checking various forums I determined the dispenser motor had gone out. Turns out, it was a two part problem. The connectors to the motor, and the motor had corroded. Cleaned them both with vinegar. The old motor did a load before I started having problems with the CCU. I didn't learn about the CCU needing a reset under the quick diagnostics until after replacing the motor and the new part doing the same thing. Both the new... Read more

• Won't start

Not knowing for sure that the problem was the capacitor, I was reluctant to purchase and replace the part. I went AppliancePartPros.com web site and clicked on the part replacement video.The repair video was short and well illustrated. Before the repair began, the service rep says, " the reason you would replace the capacitor is that after turning the timer on, the machine would just hum." The instruction video was the reason that I purchased the part at AppliancePartPros.com The part was... Read more

Repairing the problem was the easy part. Diagnosing the problem took a little more time. To diagnose the problem, it took longer because I first cleaned the Drain Pump trap from all the material it collected. Socks, hair pins, and other materials that were not cleaned from pants pockets. It then still did not drain. Repeated the process after finding more materials and a toy that punctured the hose between the tub and the drain pump. Running the drain and spin cycle takes about 11... Read more

My wife and I along with Mat on the video replaced the upper and lower friction pads, along with the balance springs. The machine runs smooth as it did new. Thank you everyone at Appliance Parts Pro and Mat. You are a great company. P.S. my wife and I should had made our own video for you since we are both in our 60s I bet it would have been funny Thanks Again. JIm & Debbie from Texas. Read more

Ordered the springs and shocks. Noticed that the washer had placement for 4 springs, but the factory only installs 2 (or they forgot to install the other two on my machine). If you replace the springs, be sure to check for the spring bracket mount. You will also need those. The washer is running fine. Next I'll work on the dryer. Read more

First off I have to say that Appliance Parts Pro's saved me from hiring a repair person, and quite possibly just getting rid of my washing machine. Their video's helped out SOOOOOOOO much and the advice one of their agents gave me over their online chat helped me trouble shoot something when I got stuck. On top of this they shipped my parts fast enough that less than 12 hrs later they arrived, which allowed me to get my machine up and running way faster than the other options I had available.... Read more

Touch up paint Read more

Replaced It With New One Read more

• Shakes and moves

REPLACING THE SUSPENSION PADS AND REPLACE THE BALNCE RING EVEN IF MY DIDN'T LEAK ANY FLUID OUT OF IT... IT SOLVE THE PROBLEM, IT WORKS BETTER NOW THAN IT EVER DID, THE ONLY THING I COULD COME WITH IS THE MANUFACTURE PUT THE WRONG BALANCE RING IN IT TO START WITH... MY IS A 400 KENMORE TOP LOADER, IT IS THE EASIES WASHER I HAVE EVER TAKEN A PART.. I WISH CARS WERE THAT EASY... IT TOOK ME OVER A MONTH FIGHTEN THIS PROBLEM UNTIL I FOUND IT ON YOUTUBE... WHAT BLESSING IT WAS... Read more

Ordered the striker latch, it arrieved in two days, I removed the two screws holding the broken latch and installed the new latch, then put the two screws back in. Wam Bam, it was fixed, it was easy. Read more

• Will not stop filling with water
• Leaking

First off I have to say that Appliance Parts Pro's saved me from hiring a repair person, and quite possibly just getting rid of my washing machine. Their video's helped out SOOOOOOOO much and the advice one of their agents gave me over their online chat helped me trouble shoot something when I got stuck. On top of this they shipped my parts fast enough that less than 12 hrs later they arrived, which allowed me to get my machine up and running way faster than the other options I had available.... Read more