Bryan W Ogdensburg , NY August 20, 2018 Appliance: Whirlpool Washer IJ44001 My washing machine smelt horrible First off I have to say that Appliance Parts Pro's saved me from hiring a repair person, and quite possibly just getting rid of my washing machine. Their video's helped out SOOOOOOOO much and the advice one of their agents gave me over their online chat helped me trouble shoot something when I got stuck. On top of this they shipped my parts fast enough that less than 12 hrs later they arrived, which allowed me to get my machine up and running way faster than the other options I had available. When we purchased and moved into our house it came with a 10yr old washer/dryer which was working fine so we didn't replace them. After the first few uses we realized that the washing machine smelled absolutely foul. We tried using vinegar and other cleaning solutions to fix the foul smell and all it ever did was cover up the real problem for a few days or weeks. With the help of google we were able to learn that the real problem was built up residue, mold, rust and matted in pet hair. The repair involved removing the inner and outer tub and all of the hoses. The 2 tubs and the hoses were cleaned with a power washer outside and finished off with by hand with cleaning rags and a household cleaner/degreaser. The motor/rest of the machine were vacuumed and wiped down as well. Once everything was cleaned the machine was put back together again. The hardest part of the repair (besides the disgusting cleaning) was separating the inner and outer tub from each other. Our machine was about 10yrs old and the two tubs were fused together by rust, gunk and calcium. I watched the following YouTube video to get them separated: https://www.youtube.com/watch?v=r6iyR8KcqMQ It's important to remember that there's a good chance you'll need to order replacement parts once you have it apart and can see everything up close. I ordered a couple replacements such as the outer tub ring seal, and new springs. If I had ordered replacement hoses it would've saved time during the cleaning stage. All in all the repair wasn't overly difficult, but it was time consuming. That said I can't even imagine how much it would've cost for an appliance repair person to do the repair, and I'm certain that they wouldn't have been as meticulous as I was. I hope this review helps someone else out :) Read More... 150 People found this story helpful Do-It-Yourself Rating: Repair Time Estimate: 2+ hours Tools: Pliers, Screwdrivers, Socket Set
Joe M Schenectady , NY October 10, 2014 Appliance: Model COULDN'T FIND THE NUMBER ONLY THE HOSE NUMBER. Inlet valve hose leaking at the top end going into the tub It took me 8 hours studying the internet and trying to open the cabinet and find the leak. After a while I read instructions to remove the cabinet (not the back) which I had tried to do. I tilted the washer back and could see dripping water when the machine was running. After reading that I opened the cabinet and replaced the lower clamp because I thought that was the problem. NOT. I had to disconnect the cabinet 3 wire plug to lower the cabinet, so that meant I couldn't run the machine to find the leak. I put another new clamp on the upper end of the hose. It still leaked. Then I made my mind up to Jury Rig the wires so the machine would run with the cabinet off. I thought it has to be the inlet valve leaking. With the cabinet I could see it was not the valve. Meanwhile going back to the internet to find out more instructions and going to the auto parts store to buy clamps, taking a lot of time. Again on the computer looking to buy a inlet valve, was a waste of time. They asked for the Serial number, which I couldn't find. So after removing the inlet hose I was able to read the part number of the hose. Here's the good part: Somehow your site came up to order the part, which I did. The great part was YOUR video with very excellent instructions. By this time I felt like a Pro. After receiving the new hose, I installed it in 15 minutes. I only had to use a philips and straight blade screwdriver and pliers. I had to remove the clamps from the auto store with nut driver and socket set. After seeing your video it was easy. Read More... 6 People found this story helpful Do-It-Yourself Rating: Repair Time Estimate: 2+ hours Tools: Nut Drivers, Pliers, Screwdrivers, Socket Set
Richard L Phelps , NY April 06, 2015 Wife noticed water on the laundry room floor! Removed cover from Whirlpool washer (~20 years old) and found water to be leaking from hose connection at Break Vac. Obviously the hose had to be replaced but the Break Vac looked corroded and partially plugged, too, possibly inhibiting water flow. While the cabinet was off I noticed the Suspension Spring was rusted off so I ordered 1 of those, too. Total of all parts was under $45 so looks like we won't be getting a newer, more efficient washer anytime soon. Everything arrived in 3 days and I easily replaced them. Appliance Parts Pros informative website offers exploded views of the appliance and videos on how to replace many parts in an easy to understand format. Read More... 160 People found this story helpful Do-It-Yourself Rating: Repair Time Estimate: 15-30 minutes Tools: Pliers, Screwdrivers
Robert L Fulton , NY October 04, 2014 My washer was rotting away My 15 year old whirlpool washer top was rotting away and my wife was about to buy a new one. a 1 min search on google brought me to this site and within 5 mins found all the parts I needed, Received my order in 3 days and now we're back in business for a total cost of $159 instead of $500 to $600. Will use this site again and have told a few people already. Thanks Rob Read More... 51 People found this story helpful Do-It-Yourself Rating: Repair Time Estimate: 1-2 hours Tools: Nut Drivers, Screwdrivers
John L Wagoner , OK July 17, 2016 Appliance: Kenmore Washer 11028803890 Broken washer motor coupling My washer would not agitate or spin. A search on the web led me to the Appliance Repair Forums where I posted up the issue. One of the forum's pros accurately diagnosed the problem and posted up the replacement part along with a video on how to replace it. That fix would have taken me maybe 20 minutes tops. Very easy fix. However, my washer has been a great machine and never given me any grief in almost twenty years of use. I did not and still do not believe I could buy a better machine. As such, I decided to replace a few additional parts that typically go down on the machine, this to include the clutch assembly, basket drive, misc hoses and tub suspension parts. I almost replaced the gearbox but mine seemed solid. In that, I took the whole machine apart, inspected and cleaned it and using videos from the Appliance Parts Pros, more or less rebuilt it. All this may have taken me 3-4 hours. The machine works as good as new now and I'm very pleased. Thanks you!!! Read More... 6 People found this story helpful Do-It-Yourself Rating: Repair Time Estimate: 2+ hours Tools: Pliers, Screwdrivers, Socket Set