402-49032010 Parts

With the video that was made from appliance pro.Help me out one hundred percent to understand what I was dealing with Read more

I followed Matt's awesome video from AppliancePartsPros.com to build up my "I can do this" reserves. But here's the story leading up to that point... We purchased our Samsung WF419 on a “Black Friday” special November 2009 expecting to get some good years out of the washer/dryer pair. We don’t run more than 2 or 3 loads a week in the washer, so ours has had relatively little use over the beginning of its anticipated and expected long life-cycle. When the “thumping” started on the spin cycle a... Read more

Normally, I hire someone to come fix washer or dryer problems as time is limited and if the cost is close or more than the machine, I buy a new one instead. But since we are on shelter-in-place, I figure I could repair it since I have more time on my hands and my brother assured me, it was not hard to do. I took the top panel, door off and then looked online to find a service manual, which allowed me to take the front panel off. My suspected drain hose was the failure mode: the rubber tube... Read more

I found a youtube video about replacing the hot water valve in a Samsung washer. It looked pretty easy. I had been very satisfied with an earlier order from AppliancePartsPros.com, so I ordered this part on Sunday after 9PM, standard delivery, hoping to get the part by the end of the week. I was flabbergasted to receive the part TUESDAY MORNING! Wow! I followed the instructions in the youtube video exactly. It took around 15 minutes, because I was being very careful not to drop screws in... Read more

I watched the you tube video that completely explained how to do it. It was very easy to do. Read more

I took apart the washer to find both of the weight balancers had broken in 2 and were banging around. They had also caused the boot seal to rip. I removed the broken weight balancers and replaced them along with a new boot seal. There was one small spot with the seal wasn't fully attached to the outer drum so I had to take it back apart to fix that minor error on my part. Otherwise, it was a fairly easy fix. Read more

First indication something was wrong when the washing drum starting to violently bang against the inside of the washer while in spin cycle. Then, when I opened the washer door, a misty smoke came from the inside. With the video from Appliance Parts Pros, disassembly of the washer was no problem. First, I replaced the four shocks on the washer drum. But, after a test run, determined that it was spider arm assembly. Again, the series of instructions made getting to the part fairly easy. The... Read more

Fairly simple fix. followed you tube video step by step..needed a set of extra hands (wife came in handy) when installing gasket..after several loads as a test, no leaks. Read more

The error code implies a faulty fill valve. This was not the case for me. Replacing the main PCB assembly solved the problem. I have run two full loads since the repair with no problems. Read more

Needed to replace washer counter balance. Also order shock absorbers in case they needed to be replaced, fortunately they didn't need replacement and will be returned. I used Appliance Parts Pros many time and always found them to be very helpful and the repair videos are very helpful. Read more

With all the bouncing around the shocks appeared to be done in but that was not the issue. The key was the balance ring. It had leaked all the fluid out causing all the beads to clump. This caused the drum to wobble wildly and not spin at speed. Getting to the ring to replace it is not a trivial task and took me several hours. Would have been much easier with help as the drum is quite heavy. The on-line video's are very handy and should be watched before attempting this job to save you a... Read more

This is an easy fix. Just remove the back panel, remove the hose clamp to pull out the old hose, put the new hose on, make sure the clamp is well centered onto the connection, and return the back panel. Make sure to insert the drain hose into the three plastic guides that prevent the hose from moving around. The Samsung factory did not do this on my original hose, which is why it failed, because it was rubbing against the tub support and it wore a hole into the hose. I am going to complain... Read more

I ordered new door gasket, front and rear clamp for gasket and installed them. Read more

I noticed my 5-year-old Samsung, front-loading washing machine started to sound like my kids were using it as a drum kit. I immediately checked it out and the stainless drum was wobbling so badly that I just took it for an unbalanced load of clothes. My gut was telling me that something was wrong because I had not remembered the machine being so loud before. I removed the clothes from the washer and I ran it empty to confirm my suspicions: the wobble was still there. I would say it had a 2"-3"... Read more

When I opened the rear cover and check the temperature sensor, I noticed the wire connection was damp. I dried it up with a hair dryer and it worked again for a few days. Then the problem came back. When I gone back to inspect the second time, i noticed a lot of water on the floor. I knew there was a leak. I followed the disassemble samsung washer video from "Repair clinic.com" to open the top cover, then i realized the assembly hose was busted. I ordered the parts from this site and... Read more

We are moving soon. In checking, I found that a front loading washing machine tub must be stabilized using shipping bolts. I found the correct items on line at AppliancePartsPros.com. "Chris" of your staff was very helpful. He informed me that my washer required only 3 shipping bolt assemblies, instead of the four I expected to buy. The bolts were delivered two days after my order. Read more