Wendy June 20, 2022 for Model Number Fridge RF263BEAEWW/AA My ice maker door is frozen shut. Help! When you push the button on the inside right side it won't budge. I do not want to force it to break the seal. Ice maker must be frozen up inside......therefore, no ice! Any suggestions?
1 Answer Wendy, Try turning off the icemaker at the door panel and use a steamer to thaw the ice in the bin. Read More...
Sue April 20, 2022 for Model Number RF26HFENDBC/AA-01 The back portion of my refrigerator is icing up through the small holes in the back. Should I replace the temperature sensor?
1 Answer Sue, this can be caused by a failed cabin sensor DA32-10105X, defrost heater DA47-00244U, defrost sensor DA32-10104N, or if the defrost drain is clogged and not draining properly. The defrost heater should measure 120 Ohms of resistance and there should not be any standing water or ice just under the evaporator. The sensors can be tested in ice water and should measure 13290 Ohms at 32°F, 12233 Ohms at 35°F, 11000 Ohms at 40°F, and they should measure 4690 Ohms at a room temperature of 80°F. Read More...
Devin February 21, 2022 for Model Number RF23HCEDBSR/AA-13 My Samsung refrigerator is freezing everything in the refrigerator compartment. The freezer seems to be working fine. However, when I check the resistances of the five temp sensors. the FZ-Sensor (CN30-4, which appears to be for the freezer) is the only one that isn't give an Ohm reading. CN30-4 is open, CN30-5 is 20KOhm,CN30-6 is 10KOhm, CN30-8 is 15KOhm, and CN30-9 is 10KOhm. Could the FZ-Sensor (CN30-4) be what is making the refrigerator malfunction even though it is in the freezer?
1 Answer Devin, as the freon flowing through the freezer evaporator will flow through the refrigerator evaporator as well, the freezer calling for more cold air will cause the refrigerator evaporator to be colder. This can cause the ambient temperature to be colder than normal in the refrigerator. A failed thermistor can certainly cause this issue. Read More...
Ron September 13, 2021 for Model Number RF260BEAESR iN THE REFRIGERATOR TOP, BOTTOM SHELF(MEAT BIN) BELOW THE TRAY WATER ACCUMILATES AND FREEZES, MAKING IT DIFFULCULT TO PULL OUT, iS THIS CAUSED BY A TEMP SENSOR OR OTHER. tHANKS
1 Answer Ron, For this issue, the drain in the refrigerator section is clogged and you will want to pull the unit out and remove the lower access cover. Remove the drain tube and take out the duck bill and cut the end of it off. Once this is done then take the shelving out of the unit and take the back wall off. Once off you will want to clean the ice out of the drain trough and then flush the drain with hot water and add DA61-14306A to the heater. Read More...
Gary July 21, 2021 for Model Number sumsung fridge model no. RF26HFENDSR/AA I PUT TEMP AT 39 but keeps going back to 44 the food is easily get spoiled, pls help do i need to change filter or other parts? pls help
1 Answer Gary, You will need to test the sensors on the unit to make sure that the sensors have proper resistance. The sensor should be 5K ohms of resistance at room temp. Read More...
Rich April 02, 2021 for Model Number RF23HCEDBWW/AA-0000 are all these yellow temp probes pretty much the same (DA32-00011C, DA32-0006s, DA32-10105X, etc,) just attached to diff connectors? if so, that means they can be used interchangeably? thanks! rich
1 Answer Rich, Thanks for the question!!! That is a correct statement for the most part. You can verify the interchangeability based on the tech sheet ohm reading for each sensor. Read More...
Bob February 23, 2021 for Model Number RF22R7351SR Trying to determine why my french door 7-month old (10 days out of warranty...) fridge is not cooling to the correct temp in the fridge compartment. freezer and flex draw working fine. I ordered a new condenser fan but that didn't work. the fan is not running, the seals are warm/hot. the condenser is warm/hot, ( i have a free-standing fan blowing air for now), I can hear a slight click when I plug in the fridge but no fan ignition, the fridge is displaying 35 degrees but it's really 45 with a thermometer. do I need a new controller board? or is it a simple sensor issue? I pulled the inside apart, no icing, etc, I think I can hear the evaporator fan working from the back. I have no voltmeter to check if it's a power issue. please help if possible. thank you
1 Answer Bob, If you have already replaced the condenser fan motor and it is not working then the issue will most likely be with the main control board. Read More...
Serena January 02, 2021 for Model Number rf263beaeww/aa 03 The refrigerator section on my Samsung rf263beaeww/aa 03 is too cold and freezing everything inside of it. The display is set to 44F. It does not sound like the damper is stuck open (the fridge will cycle off and not continue to blow cold air 24/7). I have replaced part number DA32-10104n and that did not fix the problem. I have parts DA32-10105x and DA32-00006r. Do I need to order parts DA32-00011d and/or DA47-00243k? Which parts are more likely to be the problem? Are there others I am not considering? Any help would be appreciated. Thank you.
1 Answer Serena, the sensor DA32-10105X is responsible for sensing the refrigerator temperature and is located in the top of the evaporator cover. With a thermometer in the refrigerator, and the power cord unplugged, the sensor can be tested from the main control at the connection CN30 at the white wire on pin 6 to the gray wire at pin 1 of the connection CN76. The sensor should measure 3933O at 32°F, 3670O at 34°F, and 3428O at 36°F. If the sensor does not test properly, it would need to be replaced. If it does test properly, then the failure would likely be in the main control DA92-00384L. Read More...
Kristin December 30, 2020 for Model Number RF260BEARSR/AA What is the difference between DA32-00011C sensor and DA32-10104N temp sensor? I am trying to replace the one that snaps onto the heating element in the back of the fresh food compartment of my samsung refrigerator.
1 Answer Kristin, We do not have the differences between the 2 parts. There may be a difference in the length of wiring that comes with it. The temperature sensor that would be needed for your unit's evaporator will be DA32-10104N Read More...
Patrick October 07, 2020 for Model Number rf32fmqddbsr Refrigerator is not as cold at temperature indicator on door. Causing food to spoil faster. Is it the thermostat? Ice maker does not defrost ices up. What parts do you recommend
1 Answer Patrick, the refrigerator temperature sensor would need to be tested for resistance to identify if the resistance matches up to the actual temperature. At 37°F the sensor should measure 11.7KO, at 41°F it should measure 10.8KO, and at 44°F it should measure 10KO. It would also be recommended that the evaporator is inspected to identify if it is blocked up with ice as well as identifying if the fan is operating properly. To ensure the correct parts for this are identified, the REV number of your appliance would be necessary. In regards to the ice maker, it is likely that there is an air leak where the ice container wall meets up with the refrigerator wall. This can be verified by removing the ice bin and shining a light up through the corner to see if light passes into the ice maker section. If it does, the ice would need to be cleared out and the entire container seam would need to be sealed using the RTV sealant DA81-05595A and the Y-clip assembly DA82-02367A would need to be installed. Read More...