Alex September 21, 2020 for Model Number rf28hmedbsr/aa Problem: Temperature displayed 80 deg(on the fridge side) while it was actually 32-29 deg inside frig compartment. Foods were becoming frozen(after 3-4days) even though I set the temp to be 39 (I see Error Code: "2 C" after I plug in refrigerator) Refrigerator model: rf28hmedbsr What I did: Replaced sensor with new: DA32-10104N (Temp sensor) Replaced Control board with new: DA41-00750B Still the same problem 80F on fridge side! What else could it be?
1 Answer Alex, unfortunately, the sensor DA32-10104N is going to be the freezer sensor whereas the refrigerator sensor is going to be part number DA32-00011D. This can make a difference as the shorter length of the freezer sensor can easily cause too much strain on the wire if it is used in the refrigerator section, potentially causing a loose or broken connection. Read More...
Sean August 19, 2020 for Model Number RF323TEDBBC/AA-0001 I'm having a strange issue with my bottom ice maker. The ice is coming out a little but wet and freezing into large chunks. The food in the freezer is perfectly frozen but so some reason when the ice maker dumps the ice it is not fully frozen. I'm thinking the ice maker temp sensor is messed up and was planning on buying a new one. Think that would help? Side note, the upper ice maker has never worked. I've basically given up on that one. When I moved into my house that one was frozen solid. I thawed it all out, cleaned it up and it happened again so now I just keep it turned off. Would buying a new upper ice maker solve this? -Sean
1 Answer Sean, For this issue of the lower icemaker, it does sound like the sensor may be faulty and would need to get part number DA59-00294B. For the upper icemaker, it does sound like it would need to be replaced. Read More...
Lorenzo June 19, 2020 for Model Number RF30HBEDBSR/AA-0000 My refrigerator section is cold but not enough I checked the motor, the fan is not working. Also, I get the code 22E, do you know what that is? Thanks in advance for your help
1 Answer Lorenzo, the error 22E is going to indicate that the fresh food fan motor is showing as not operating properly. With the door switch taped closed, the fresh food fan motor DA97-13756A can be tested for 11-14VDC from the red wire (red meter probe) to the black wire (with black meter probe). If there is voltage reaching the fan and it is not rotating, the fan motor has failed and would need to be replaced. Read More...
Jason June 19, 2020 for Model Number RF28HDEDTSR/AA 0003 The ice maker in the refrigerator has a lot of condensation build-up on the bottom of icemaker and walls around bin is it a sensor by the auger assembly.
1 Answer Jason, There is a gap that will be between the wall of the unit and the ice compartment that will need to be sealed on the inside and outside to correct this issue. You will want to use sealer part number DA81-05595A. Read More...
Jim June 16, 2020 for Model Number RF263TEAESR/AA I am working on a samsung refrigerator model RF263TEAESR/AA . Soon after it in use the upper ice maker started frosting up and didn't work. We stopped using it, but it still frosts up enough to fill the ice maker compartment. I wonder if the water valve to that ice maker is leaking. Along with this issue, it has now started freezing things in the refrigerator compartment. The latest temperature was 26 degrees. Could this be caused by a temp. sensor? And where would I find it and which one would it be? I see a pantry sensor and a temperature sensor. Thanks.
1 Answer Jim, I believe you have two separate issues going on. The issue in the fresh food ice maker is the air from the refrigerator compartment is being sucked in to that area and since it has moisture in that area it causes ice when pulled into the ice maker area. If you remove the ice bucket you will see a gap down the left side and thats always where it pulls air from. Manufacturer suggests you seal that with a safe silicone and let dry before use. I know techs that have sealed the whole outside of the ice box and to my knowledge did not have any further issues. As far as the temps in the refrigerator it is most likely a thermistor out of spec. We will send you a temp chart to use and simply find the temp you think your at and the resistance is right beside it. On the control board use connector CN 30 pin 6 [white wire and CN 76 pin 1 [grey wire] for your resistance test. That sensor will be in the rear cover of the refrigerator. Read More...
Roberto June 13, 2020 for Model Number RF28HFEDBSR Hi, I owned a Samsung refrigerator model RF28HFEDBSR and I am having a problem where the temperature of the fridge is not cooling enough to keep my food fresh and becoming rotten. I have tried several times to stabilize the fridge temperature to 34 degrees, but the refrigerator doesn't seem to recognize the temperature changed made and goes back to reflect 57 degrees. I "think" it's a temperature sensor issue which is giving me the problem, but I will like for someone from your team to let me know what would you recommend of me doing or what else could be the problem. Thank you for your time and prompt response.
1 Answer Roberto, the displayed temperature switching to the higher temperature is the control displaying the temperature it senses. It would be recommended that the defrost heater is tested for resistance at the main control. From the connection CN70 pin 1 (white wire) to pin 3 (gray wire) the resistance should measure 120O. If there is not a resistance reading, this would indicate that there is an open circuit in the heater assembly DA47-00244U. If the resistance is good, then next step would be to inspect the evaporator frost pattern in the refrigerator. Care will need to be taken as the foam insulation on the evaporator cover can be damaged if there is an ice accumulation. Read More...
Shawn June 08, 2020 for Model Number RF30HBEDBSR No cooling, no ice. The evaporator unit is not working, and the condenser unit too.
1 Answer Shawn, if there is not a frost pattern on either of the evaporators (refrigerator and freezer evaporators), the next step would be to access the main control and inverter control to identify if there are any blinking LED patterns. If there are, this would indicate an error code that would need to be addressed. For the most accurate information regarding part numbers, the REV number would be necessary to identify the correct part numbers for your appliance. Read More...
Ryan March 30, 2020 for Model Number Samsung RF28HFEDBSR/AA I replaced the evap. fan in the unit when the refrigerator got warm because it would not run and it had been making noise. Afterwards, the new fan also wouldn't run. I never checked to see if it had power going to it. I have ordered a temperature sensor, but can't find where that might be. My question is: is this the most likely choice for the problem (freezer cold, compressor runs, but refrigerator much warmer unless the doors aren't opened for long periods)and, if so, where is the sensor located? Thanks!
1 Answer Ryan, The DA32-10104N Temp. Sensor is located in the evaporator area of the refrigerator compartment, behind the evaporator cover(rear wall). Based on your post information and description, you may want to recheck the DA81-06013A A/s-Assy Motor Fan;rf-H9 wiring and connections as well as the DC voltage from the main control board, first. Make sure you tape the door switches down, and the control is in a cooling mode when you carefully check for voltage to the fan motor. Thanks, Read More...
Matt March 22, 2020 for Model Number RF28HMEDBSR/AA-0000 I have had an issue in the past with ice build up around the fan. A repair tech came out and fixed it, along with replacing the cooling tower and thermostat. This lasted for a while until the other day when I heard the fan hitting ice again. Since it stopped I presumed it had defrosted and all was well. This was until I realized that the displayed temp in the fridge was not as it read. It was set at 37 and a thermometer read 54. Since I am out of warranty, I removed the cover and the fan was iced over along with the drain hole. I presumed temperature sensor was bad but when I checked the ohms (as shown on Youtube), it appeared to be in the correct range. There appears to be two sensors in my unit, 1 mounted on the cooling tower, and 1 on the coil. I de-iced the unit and replace the cover. I powered the unit back up and 2 E was displayed. I reset the error code and hoped for the best. The freezer has been and is still cooling fine. Your suggestion would be greatly appreciated. Thanks
1 Answer Matt, based on the information provided, the error E2 is indicating that the refrigerator sensor DA32-00011D has failed and as the sensor has been tested and replaced (if the entire cover assembly was replaced) then the last possible issue would be the main control DA94-02663A. Read More...
Michael March 21, 2020 for Model Number RF26HFENDWW/AA Cleaned refrigerator. After that, plugged it in and it wouldn't cool inside refrigerator and freezer. This model has separate interior fan motors. Compressor seems to be on, but not getting cold.
1 Answer Michael, If the compressor is running but the unit is not cooling then you will need to have service out as this would be a sealed system issue. You will want to make sure that you give it 24 hours to get to temperature. Read More...