Customer Questions and Answers for Water Level Pressure Switch by Whirlpool

Hello Steve. Make sure the drain pump is not clogged. If it is clear, you will need to order and replace the drain pump motor on the unit.

Hello Hamrick. Here are the instructions from the manufacture for testing the pressure switch. If the switch test good, try blowing through the pressure hose and make sure it is not clogged. If the hose is good, you may have a bad pressure switch 34001324. Hope this helps. Water Sensor Check Check Voltage at Pin #6 and #7 of CN3 Reset water level = DC2.5V, 25.8KHz Check Voltage and Frequency at Pin #6 and #8 of CN3 Reset water level = DC2.5V, 25.8KHz You can test this with a multi-meter TJMA-DMT3. Here is a link on how to use a multi-meter. Hope this helps.http://forum.appliancepartspros.com/oven-repair-including-ranges-cooktops/4810-how-check-continuity-ohmmeter.html

Randy, You will want to check the wiring harness, the connector to the pump to make sure that it is ok. If these things check ok then you could eliminate the water level sensor by doing the following: to check Voltage Connector CN7 Pin 6 (Pink) and CN7 Pin 5 (Orange) and connector CN 7 Pin 7 (Violet) and CN7 Pin 5(Orange). Operating voltage at no water in the drum for test one and test 2 operating resistance Power off. To check resistance Connector CN 7 Pin 6 (Pink) and CN7 Pin 7 (Violet), Test 1 should read 2.5vdc and test 2 should be between 22-24ohms. You can test this with a multi-meter TJMA-DMT3. Here is a link on how to use a multi-meter. http://forum.appliancepartspros.com/oven-repair-including-ranges-cooktops/4810-how-check-continuity-ohmmeter.html

Hi. OE = A fault is detected in the water level sensor part # WP34001324. Data shows the water level is at or above the overflow level. Make sure there are no suds in the tub. If so then fill with cold and advance into a spin over and over until all suds are gone. Thank You.

Hello Ron, The following is the things listed by Samsung to check for the ND fault code: Will Not Drain • Check for any kink on the drain hose. If any, straight it out. • Check for any restriction in the drain hose. • Close the door and press the Cycle Selector dial. For safety reasons, the washer does not tumble or spin with the door open. • When it is freezing outside, check if it is frozen inside the drain hose. • Check if the water level signal input is correct. Go to Board Input Test Mode. • Go to Quick Test Mode and do Drain Pump Test. • Check if there is any twist in the hose (the one between Tub and Drain Pump). • Check if it reads AC 120V at the pump when a spin cycle is selected. • Read the winding resistance of the pump motor. (14.2 7% Ohms) • Check the pump at CN10 (Pin6) on PCB. It should read AC 110~120V. (Refer to PCB Connector Check) Drain Motor Check: Check Voltage at Pin #1 of CN5 and Pin #6 of CN10 Connections 120VAC from the main board to the pump motor Pump motor resistance Restriction in the pump or drain hose If you continue to have problems, please let us know.

Hello Teri. Based on the information you provided, it sounds like the drain pump may be bad. You need to test for power to it. If so, and the pump does not drain, replace the pump. You can test this with a multi-meter TJMA-DMT3. Here is a link on how to use a multi-meter. http://forum.appliancepartspros.com/oven-repair-including-ranges-cooktops/4810-how-check-continuity-ohmmeter.html

Brett, We'd presume a new part would be operative, but anything can happen. We'll send you some information so you can conduct the board out test and check for voltage to the new drain pump, from the control board, with a multi meter. You'll be able to better determine wether you have a faulty control board, drain pump, or broken wire.

Hello Ray. If the hoses are clear, and the pump is new, and the wiring is good, and no power to the pump, you will need to replace the control board 34001494 in the unit. You can test this with a multi-meter TJMA-DMT3. Here is a link on how to use a multi-meter. http://forum.appliancepartspros.com/oven-repair-including-ranges-cooktops/4810-how-check-continuity-ohmmeter.html

Hello Tim, First remove the hose from the inlet side of the drain pump and check for debris. If none found, remove the other end of this hose from the outer tub and check for debris. While the hose is off of the pump, blow through the drain hose towards the drain pump. If this is clear also, replace the drain pump WP34001320. The impeller has probably separated from the drain pump motor shaft. The problem could be in the control, but the pump is the more common failure on these units.

Hello Russell. You will need to remove the screws in the back of the top panel and slide the panel toward the back and lift off the unit. Now you can access and replace the pressure switch WP34001324 on the unit. Hope this helps.