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Customer Questions and Answers for Oven Control Board by Whirlpool

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4.89 (64)
By: Whirlpool
Part Number: OEM18032031
Manufacturer Part Number: WP71001799

Display going dim or blank? Oven won't turn off or heat? The control board manages temperature, timers, and functions. Moderate DIY difficulty, 1 hour.

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Questions & Answers

For Whirlpool Oven Control Board (Part Number: OEM18032031)

1 Answer

Hello Red,

If the unit seems to work but there is no display, the clock assembly WP71001799 will require replacement. If the unit didn't work and the display were dead, the relay board W10757086 on the back would be at fault.

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Pam for Model Number SVE47600b

Hi, I just replaced part # 71001799 after having no clock or heat to the oven.. the stove topped worked, fan and oven light also.. after replacing part, clock works, stove top, fan and light. I set the oven to heat and it is stuck on 100 preheat and not heating. There is a faint high pitched sound as well (almost like its trying to heat). since its computerized.. do I need to give time for it to (reboot) sort of speak, or should it come right on?

1 Answer

Hello Pam. Based on the information you provided, it sounds like the relay board W10757086 will need to be replaced as well. What ever damaged the clock, got the relay board as well in the unit.

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1 Answer

Hello Pamela,

Based on the information provided it appears that the clock assembly WP71001799 would need to be replaced. To remove the panel to change the clock assembly there should be a couple of screws on the bottom of the panel and it should roll up to expose control.

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1 Answer

Hi Leslie, I'm not sure which code you had but if you need the control panel, order part# WP71002233. It is sometimes called an "overlay assembly", same thing. If you need the electronic control, order part# WP71001799. Hope this helps!

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1 Answer

Bill, The next step will be to turn the power off to the range, disconnect the exhaust vent from the blower or plenum. You'll need to slide the range out of the cabinet, remove the back panel cover and check the relay board W10757086 and wiring for damage.

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1 Answer

Bill, Are you sure you have the J2 Harness seated and locked in place on the new ERC. This is the communication and low voltage link between the relay board on the back of the unit and the control circuits in the ERC. If alls OK, you'll need to slide the range out and check the wiring to the elements and relay board W10757086. The relay board would be the next step.

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1 Answer

Harold, We don't understand " new relay panel". Do you mean the relay board on the back of the range W10757086 or the ERC/Clock WP71001799 in the control panel ? The problem could be in the relay board(relays are stuck "closed") but is most likely due to a faulty key pad(s) on the control panel WP71002033. Thanks

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Swashington for Model Number SVE47600W

For several years now the oven functioned perfectly and all the buttons on the console beep when pressed, but there is no display of time or temperature. About two months ago I replaced the oven control assembly and the display started working just fine (the only glitch was that there is no longer a beep when pressing the Fan button). However, 4 days ago the display went out again. The oven continues to function prior to the oven control assembly replacement -- meaning the buttons beep when pressed (with the exception of the fan button), but there is no display. Before I purchase another oven control assembly (on the assumption that the first one was a lemon), is there something else that might be going wrong here which is causing the clock to fail?

1 Answer

SWashington, Yes, there is another check to make before you replace a control board unnecessarily. You'll need a multimeter with a VDC setting. You'll need to access the back of the clock and disconnect the J1 connector from the clock, re apply power and check for 12 VDC across pin 1 and pin 2, and 20 VAC across pin 3 and pin 4 of the wire harness connector, If you have the voltage, then replace the control WP71001799. If the voltage is low, irratic, or not present, you'll need to check the J1 wire harness for loose connections, twists, kinks, etc. then replace the main relay board W10757086 on the back of the range. Thanks

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