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Customer Questions and Answers for Oven Control Board by Whirlpool

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Manufacturer Part
4.89 (64)
By: Whirlpool
Part Number: OEM18032031
Manufacturer Part Number: WP71001799

This is an oven control board and clock manufactured by Whirlpool. It allows the user to adjust temperature, change oven function, set timers, and more. While the control board is designed to be durable, it can fail over time through exposure to moisture or high temperatures.When the oven control board begins to fail, it will not respond to user input, or may respond incorrectly. Replacing the control board is the only option to restore functionality. To replace it, turn off the power or unplug the oven. Remove the four screws holding the control board in place and disconnect the wires. Install the new board by following these steps in reverse.This is a genuine OEM part. It is sold individually, and fits Whirlpool, Roper, and Amana branded ovens.

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Questions & Answers

For Whirlpool Oven Control Board (Part Number: OEM18032031)

Pam for Model Number SVE47600b

Hi, I just replaced part # 71001799 after having no clock or heat to the oven.. the stove topped worked, fan and oven light also.. after replacing part, clock works, stove top, fan and light. I set the oven to heat and it is stuck on 100 preheat and not heating. There is a faint high pitched sound as well (almost like its trying to heat). since its computerized.. do I need to give time for it to (reboot) sort of speak, or should it come right on?

1 Answer

Hello Pam. Based on the information you provided, it sounds like the relay board W10757086 will need to be replaced as well. What ever damaged the clock, got the relay board as well in the unit.

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1 Answer

Hello Pamela, Based on the information provided it appears that the clock assembly WP71001799 would need to be replaced. To remove the panel to change the clock assembly there should be a couple of screws on the bottom of the panel and it should roll up to expose control.

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1 Answer

Hi Leslie, I'm not sure which code you had but if you need the control panel, order part# WP71002233. It is sometimes called an "overlay assembly", same thing. If you need the electronic control, order part# WP71001799. Hope this helps!

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1 Answer

Bill, The next step will be to turn the power off to the range, disconnect the exhaust vent from the blower or plenum. You'll need to slide the range out of the cabinet, remove the back panel cover and check the relay board W10757086 and wiring for damage.

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1 Answer

Bill, Are you sure you have the J2 Harness seated and locked in place on the new ERC. This is the communication and low voltage link between the relay board on the back of the unit and the control circuits in the ERC. If alls OK, you'll need to slide the range out and check the wiring to the elements and relay board W10757086. The relay board would be the next step.

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1 Answer

Harold, We don't understand " new relay panel". Do you mean the relay board on the back of the range W10757086 or the ERC/Clock WP71001799 in the control panel ? The problem could be in the relay board(relays are stuck "closed") but is most likely due to a faulty key pad(s) on the control panel WP71002033. Thanks

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Swashington for Model Number SVE47600W

For several years now the oven functioned perfectly and all the buttons on the console beep when pressed, but there is no display of time or temperature. About two months ago I replaced the oven control assembly and the display started working just fine (the only glitch was that there is no longer a beep when pressing the Fan button). However, 4 days ago the display went out again. The oven continues to function prior to the oven control assembly replacement -- meaning the buttons beep when pressed (with the exception of the fan button), but there is no display. Before I purchase another oven control assembly (on the assumption that the first one was a lemon), is there something else that might be going wrong here which is causing the clock to fail?

1 Answer

SWashington, Yes, there is another check to make before you replace a control board unnecessarily. You'll need a multimeter with a VDC setting. You'll need to access the back of the clock and disconnect the J1 connector from the clock, re apply power and check for 12 VDC across pin 1 and pin 2, and 20 VAC across pin 3 and pin 4 of the wire harness connector, If you have the voltage, then replace the control WP71001799. If the voltage is low, irratic, or not present, you'll need to check the J1 wire harness for loose connections, twists, kinks, etc. then replace the main relay board W10757086 on the back of the range. Thanks

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1 Answer

Hello John, These are awfully low readings but may be normal if you checked the dc voltages with the harness connected to the clock. You see, if the clock has a problem, this may be a normal voltage drop with the clock "loading" the power supply. If these readings are the same with the clock unplugged, there could be a power supply issue with the main board. As it stands, I would suspect that the clock assembly is the issue. If a bad clock is left connected to a good power supply, this can damage the power supply circuit on the main board. If the internal resistance of the meter you are using is high, (low quality meter), these readings may be normal.

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