Dennis August 02, 2020 for Model Number 106.51173310 when the ice maker (original) fills an overfill bridges the mold sections resulting in groups of two or three cubes which then become flying chunks from the dispenser I cannot locate an adjustment for the ice maker fill-is it possible that the fill change can be made in the unit's control system thanks, Dennis
1 Answer Dennis, I am sorry to report that there is no water level adjustment for this model. With overfill you would need to replace the ice maker or the valve could be sticking open a little too long. Read More...
Michael July 20, 2020 for Model Number AP3182733 My ice maker sits horizontally across the top, front of the freezer and does not use the shut-off arm but has the mechanism to operate the arm if it were present. Recently, I had an incident where the water from the supply line into the ice maker receive reservoir froze up and water leaked/sprayed all over the freezer. I removed the ice maker and discovered that the white wire on the wiring harness had come loose from the metal pin of the connector. I replaced the entire wiring harness with an old ice maker that I still had. I put the ice maker back together and back in the freezer. Now, it makes ice HOWEVER, the shut-off arm mechanism does not return to the "on" position after the ice is dispensed. So I have to manually turn it to the on position after every ice dispense. Any idea why this is happening? What do I need to do to fix?
1 Answer Michael, a model number of the refrigerator would've been a big help, but the best guess is you have an IDI (in door ice) system. it does not have or use a shut off/bail arm, it has an infrared sensor system that controls the ice maker production. If you did not install the 2198597 Ice maker assembly, you'll have issues. " I had an incident where the water from the supply line into the ice maker receive reservoir froze up and water leaked/sprayed all over the freezer." Would indicate the problem was in the water inlet/fill valve "seeping" and freezing in the fill tube top the ice maker, that may be where you want to start. Read More...
Joe Grigalunas July 17, 2020 for Model Number 2198597 Hello, My ice maker is not working. I've done the following checks. Five minute power cycle with unit unplugged. Continuity check on both water valves. Both water / ice are Ok. Replaced water filter. Removed ice maker from freezer and checked incoming voltage 108 v Infrared sensor is working. Any other checks I can do before I order a new ice maker? Thanks and Regards, Joe Grigalunas
1 Answer Joe, We will need your model number to help you find the right parts for your unit. Please post another question with all your info included thank you. Read More...
Dave June 12, 2020 for Model Number ksrx25ft5501 Ice maker not making ice. No water. Sensor keeps blinking. I don't know how or where to look if there is a frozen line, a kink or a valve problem, or a sensor problem? It was working fine and then just stopped.
1 Answer Hello Dave, the ice maker optics board W10757851 has a self-test feature, open the freezer door and push the left wall flapper closed without blocking the beam that will then travel through the hole in the flapper to the right side mounted board. If the right wall optics board indicator light goes steady replace the ice maker 2198597 if it continues to do a 2 flash replace the optics board kit. Read More...
Mark June 03, 2020 for Model Number 106.56703500 I bought a new ice maker Part#2198597 for Kenmore Elite refrigerator. The freezer has a infrared sensor for the ice maker. Can I remove the ice maker shut off arm so I can replace the plastic service door?
1 Answer Mark, as there are optic sensors in this model, the ice maker shut off arm can be removed from the ice maker. Read More...
John October 29, 2019 Just installed a new #2198597 ice maker in my Kenmore side by side refrigerator. The unit works fine but only produced 3 cubes per cycle (supposed to be 8 cubes). Is there a fill adjustment on it?
1 Answer John, the ice maker can be adjusted using the small adjustment screw on the right side under the module cover. However, the water line should be checked for any possible partial frozen sections, kinks, and also the filter (if unit has one) can impact operation. If the ice maker is calling for water for 12 seconds (can be tested by putting into a forced harvest and testing the valve for 120VAC) then the ice maker is calling for the proper amount of water and the valve is not opening properly (if there are no line issues and the filter is good). Read More...
Michael October 03, 2019 for Model Number 10656666502 Purchased full ice maker from your co.. Used your very helpful video to install. The red light on the right side under the ice maker cycles: 2 blinks then pauses. Is this normal?
1 Answer Michael, this will indicate one of two things, either the emitter light to the receiver board is being blocked by the flapper, or the optics have a failure. If the flapper door is pressed down and the path of the light signal from the emitter to the receiver is clear, the LED should be solid to indicate the optics are operating as they should. Read More...
Joshua May 18, 2019 for Model Number GS5SHAXNL00 I'm trying to replace the ice maker assembly and mounting bracket, but seem to have misplaced the nuts that hold the bracket to the assembly. What size are those?
1 Answer Hello Joshua, unfortunately the manufacturer does not supply a size for those nuts. Sorry! Read More...
Tom January 19, 2019 for Model Number 10656686501 Hi, my icemaker seems to be stuck in harvest mode. With the freezer door switch closed, the light blinks one flash every second. With the door open, the light is solid. The mold is full of ice. When I jump T and H nothing happens. Resistance between both L-H and L-M is close to zero. What do I need to fix this? Just the motor? Or the entire icemaker? Or are more diagnostics indicated?
1 Answer Tom, For this issue the most likely cause would be a motor that is faulty which would be part number 8201515. Read More...