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Customer Questions and Answers for Electronic Control Board by Whirlpool

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Manufacturer Part
4.89 (64)
By: Whirlpool
Part Number: OEM18040017
Manufacturer Part Number: WP8564543

Questions & Answers

For Whirlpool Electronic Control Board (Part Number: OEM18040017)

1 Answer

Hello Paul999. The two dashes on the display indicates the door switches WP8269209 are bad on the unit. If the board is burnt, the switches could have shorted it out and the board WP8564543 will need to be replaced as well. Hope this helps.

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1 Answer

Hi Katrina. Air Dry: Opens the circuit to the heater element during the dry period of the cycle. This option is not available on quick wash or rinse only cycles (which have no dry period).Stuck Key: If the control detects that a key is stuck in the depressed position, dishwasher operation will be suspended and the control will flash the LED associated with that key until the condition is corrected. If a key without an LED is stuck or multiple keys are stuck, the control will flash the lock-out LED. The keypad is part # WP8269826. Access the tech. sheet in the lower kick plate and enter a field service test to check further. Thank You.

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1 Answer

Hi Pete. It seems like the keypad is not reponding to your commands. The black one is currently out of stock. Part # WP8534839. We can expect more by the first of the year. You can access the units tech sheet that will allow you to enter into a field service test to help decipher if the keypad or the control board is in question. Control board is part # WP8564543. Thank You.

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1 Answer

Hello Mike. Based on the information you provided, it sounds like the control panel WP8531242 is bad and will need to be replaced. If some buttons work, and other don't, replace the control panel. Hope this helps.

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1 Answer

Hi John. If you are not getting any fault codes, and the keypad accepts the commands, you need to replace the main control board. Part # WP8564543.Electronic Control Assembly - Some versions came with a P4 connector it is no longer needed. Secure the yellow wire it will not be used. Thank You.

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1 Answer

Walter, You most likely have a problem in the keypad/control panel assembly WP8270233, "STUCK KEY: If the control detects that a key is stuck in the depressed position, dishwasher operation will be suspended and the control will flash the light for that key until the condition is corrected. If a key without a light is stuck or multiple keys are stuck, the control will flash the light for the Rinse Only/Quick Rinse key." Pressing the following option keys in the sequence shown will either start the Diagnostics Cycle or turn on the Rapid Advance feature for stepping through customer selectable cycles: HI TEMP SCRUB, AIR DRY, HI TEMP SCRUB, AIR DRY Or SANI RINSE, AIR DRY, SANI RINSE, AIR DRY (Note: HI TEMP SCRUB = HI TEMP SCOUR) (Note: AIR DRY = NO HEAT DRY = ENERGY SAVER DRY)" and here's how to reset the control board " If the above key sequence is entered with the dishwasher in Standby, the Diagnostics Cycle is started. The Diagnostics Cycle can be rapid-advanced, interval by interval, by pressing the Pots&Pans/Heavy or Anti-Bacteria/Cookware or Start key". That's where you need to start. Thanks and Good Luck

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Tim K for Model Number KUSD

Model KUDS01FLSS2. User Interface Panel (UIP) lights are not illuminated, washer does not work at all. Previously replaced UIP board because of water corrosion issue and failure. Washer worked for several months until total failure with UIP lights no longer illuminated. Suspected Electronic Control Assembly failure due to water corrosion because it is located immediately below the UIP and it appeared to have same corrosion. Removed and replaced Electronic Control Assembly AP3775964 (8564542). Verified power to fuse on Electronic Control Assembly unit is 120 volts. Unit appears to be fully hot, but User Interface panel lights are still not illuminated. Have not yet performed voltage level troubleshooting on each electrical component. Any suggestions before I begin this process?

1 Answer

Hello Tim. It sounds like the fuse 8193762 is bad and will need to be replaced. Remove the fuse from the unit and test it for continuity. If it is open, replace th fuse and the wires. Hope this helps.

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1 Answer

Hello Marilyn. Check and make sure the water is coming into the unit hot and that the water level inside the unit is correct and the heater is working. If so, then it sounds like the control WP8564543 could be bad and will need to be replaced. Hope this helps.

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1 Answer

Hi John. You will need to replace the control panel. Touchpad and control panel assembly, white Part # WP8542351. Touchpad and control panel assembly, black part # WP8542350. Thank You.

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David C. for Model Number KUDI01ILWH5 ( Kitchenaid )

Replaced control board (8564542). Have been unable to get it working. I tried turning off breaker for various periods of time. Nothing. Tried this interesting maneuver. pushed "high temp scrub" & "energy saver dry twice in sequence with door closed. ALL lights lit for about five seconds. Then normal light came on then rinse only, then norm then rinse then norm then rinse only starts and runs for a couple of minutes then after a brief pump out switches back to normal then back to rinse and shuts off.

1 Answer

Hello David. If the control panel is responding to all the buttons except the start button, it sounds like the panel WP8531817 is bad and will need to be replaced. Hope this helps.

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