Mike June 25, 2022 for Model Number KRSC703HPS01 My icemaker stopped making ice 1 year after purchase! The temperatures are good in the freezer and refrigerator. I changed the water filter and flushed, no difference. Ice production seemed to slow gradually over days or weeks, then one day just stopped. Tried heating the ice maker assembly with a hair dryer with no luck. If I empty the refrigerator and freezer and turn it off for a couple of days, could that possibly recycle the mechanism or unfreeze the line (if that’s the issue)?
1 Answer Hello Mike, If the icemaker stopped with ice in it, the issue is normally the icemaker assembly or associated wiring. If the icemaker stopped with no ice in it, the issue could be a bad water inlet valve, a frozen water line, or a water supply issue. Read More...
Brian May 04, 2022 for Model Number MSS25C4MGZ03 Hello. My icemaker isn't getting water to it. I disconnected the black water line from the water valve at the back of the fridge and I couldn't blow through it. Because the water line runs through the freezer door I'm thinking it's froze up inside the door. Am I blowing through the right line for the icemaker? Thanks.
1 Answer Brian, Get the icemaker to cycle and test to make sure that there is 120 vac to the water valve. If the water valve is getting voltage to it then yes it is possible for the water line to be frozen but would be more likely an issue with the water valve. Read More...
Ralf April 23, 2022 for Model Number WRS555SIHZ My ice machine cutoff arm seems to be stuck in the off position I pulled on it a bit but did not want to break anything so I didn't put too much pressure on it .... any ideas on what I can do?
1 Answer Ralf, Thanks for the question!!! It is time to replace the icemaker. W10873791 is the correct part for your model. Read More...
Don April 13, 2022 for Model Number WRS555SIHZ00 Not making ice if i replace ice maker this will be my second plus the one that came with freezer no water coming in check the water valve coil ohm good check voltage 15 volts won't operate a 120 volt coil what tells the water to come in? all food is froze in freezer and there was some ice ice in door bin I don't think temp is a issue. it does not appear that this is very reliable ice maker. Is there a diffarent one for this refrigerator ? Thanks
2 Answers Don, It would be recommended to get the tech sheet from under the unit and put it into service diagnostic to test the icemaker operation. This issue could be a frozen fill tube a faulty emitter or receiver board or the water valve. The diagnostics will help with this. Read More...
Don April 13, 2022 for Model Number WRS555SIHZ00 Not making ice if i replace ice maker this will be my second plus the one that came with freezer no water coming in check the water valve coil ohm good check voltage 15 volts won't operate a 120 volt coil what tells the water to come in? all food is froze in freezer and there was some ice ice in door bin I don't think temp is a issue. it does not appear that this is very reliable ice maker. Is there a diffarent one for this refrigerator ? Thanks
2 Answers Don, Check and make sure the temperature is below 8°F. If the temperature is good, place the unit into the service mode (instructions are on the tech sheet packaged with the refrigerator) and check for faults or error codes. Also, if the water valve is good and the temperatures and you have power to the icemaker then you will likely have an icemaker issue and it would need to be replaced. Read More...
Mark March 08, 2022 for Model Number WRS571CIDM01 Ice maker wont continually make ice. The only way i can get ive is first fill manually with test 45 then after that freezes do a manual harvest. Why wont it continually make ice?
1 Answer Mark, it is recommended that the freezer temperature is verified with a thermometer to identify that it is reaching the set temperature. If it is, the failure would be in the ice maker W10873791. Read More...
Andy October 13, 2021 for Model Number WRS571CIDM01 Hi, we have a whirlpool ice maker that seems to melt the ice too much at harvest ? The ice container keeps freezing solid after harvest with ice cubes that have holes or partly made, which cause the whole ice container to freeze solid Any ideas would be grateful, thanks
1 Answer Andy, it would be recommended that the water going to the ice maker is inspected to ensure it is properly filling, and that the temperature of the freezer is checked with a thermometer to ensure it is accurate to what the setting is. If the temperature is good and the ice maker does not fill for 15 seconds, the failure would be in the main control W11035841. If the ice maker does fill for 15 seconds and harvests ice that are partially frozen, the failure would most likely be in the ice maker W10873791. Read More...
Andy October 13, 2021 for Model Number W10873791 Hi, we have a whirlpool ice maker that seems to melt the ice too much at harvest ? The ice container keeps freezing solid after harvest with ice cubes that have holes or partly made, which cause the whole ice container to freeze solid Any ideas would be grateful, thanks
1 Answer Andy, if the model number of your appliance could be provided in a new question, this will allow the most accurate information to be presented. Read More...
Gerardo Chirinos September 28, 2021 for Model Number Wrs576fidm01 Icemaker quit to work I found that some cables were sliced at the door and I repaired them also installed a new icemaker it works for a couple of weeks then it just stop and the tray was twisted and broken So I replaced the Icemaker again having in a couple of days the same result the icemaker tray just turns until it broke itself HELP ??
1 Answer Gerardo, You will want to make sure that the repaired wiring is correctly connected and that there is no loose connections. Read More...
Celeste September 26, 2021 for Model Number WRS555SIHZ00 Our icemaker has stopped making ice. We've adjusted the freezer temp up and down, giving it 48 hours between adjustments. We can dispense water with no issues, but no ice. Trying to troubleshoot, I took a hairdryer on cool setting and hit the icemaker for around 5 minutes, thinking it may have just been a frozen line,frozen sensor arm, or something simple. It produced ice after this, and continued for a couple cycles, then stopped again. Now the only time it produces ice is if I use the blowdryer, and then it will produce one or two cycles of ice and stop again. Is this something we can fix by replacing the icemaker or is there another issue going on that won't be fixed by replacing the icemaker?
1 Answer Celeste, It sounds likely that the fill tube may be frozen, in which case this would most likely be caused by a faulty water valve. The reason for the water valve being the issue is that it is not closing all the way and allowing water to seep through and cause the fill tube to freeze up. Read More...