Tim June 08, 2021 for Model Number MSC21C6MFZ00 Thank you for your previous answer. I checked the door hinge and had a red wire that was spliced in half. I connected wire with a butt connector. It has been almost 24 hrs and still no ice and no activity whatsoever. When you recommend checking continuity of the bin switch. Are you referring to the on/off switch or the switch that is activated when the ice bucket is in. How do I check continuity to this switch?
1 Answer Tim, both switches can be tested for continuity. The bin switch would be tested directly at the part from terminal to terminal while the rocker arm is pressed in. It should have continuity. The on/off switch should have continuity when testing from terminal to terminal and it is in the on position. Both parts would be tested only when the refrigerator power cord is unplugged so that there is not voltage being applied to them. The continuity setting of a meter will look like a dot followed by three parenthesis.For example, ·((( Read More...
Tim June 07, 2021 for Model Number Maytag MSC21C6MFZ00 I have a 1.5 yr old Maytag side by side with Model # MSC21C6MFZ00. It just stopped making ice this week. There was ice in the tray however the flex tray would not dispense the ice. I removed the cubes from the tray and the tray has not filled up since then. Is something going on in the ice maker that is not triggering it to turn and empty the cubes. Should I replace the ice maker and how do I go about checking with a multimeter?
1 Answer Tim, it would be recommended that the temperature in the freezer is tested by placing a thermometer into water and allowing it to sit for 24 hours. If the temperature is not less than 10°F, the ice maker will not harvest ice. If it is reaching less than 10°F, the next step would be identifying if there is a broken wire at the door hinge. If good, the bin switch would need to be tested for continuity when pressed as it should have continuity at that time. If good, the failure would likely be in the ice maker W10873791. Read More...
David May 06, 2021 for Model Number WRS588FIHZ00 Ice maker quit working for a second time in 2 years. The first time was a broken wire at the bottom of the freezer door which was repaired successfully. Checked the wiring at the bottom of the freezer door again and there are no broken wires. Running tests on 44 shows a code 12 (cycle off). Tests on 45 are all successful. Tests on 47 end with 11 (Temp cooler than harvest temp). Is this most likely an ice maker issue or control board issue?
1 Answer Hello David, If the icemaker has quit with ice in it, the problem is most likely caused by a failed icemaker assembly W10873791. If it is empty, the issue is most likely a failed water inlet valve WPW10238100 or WPW10341320. Read More...
Jeff April 22, 2021 for Model Number WRS571CIHZ01 I noticed when running the 45 test the tray does not stop at level. It continues to rotate past level another 15 degrees or so and then it stops but sounds like it is still trying to rotate. If I release bucket switch (and remove power) the tray backs up a bit. All the wires look fine. The fact that it is running the harvest cycle does indicate it is getting the required power correct? Anything else I can check other than all the wires? Could it possibly be the valve that sends the water to the ice maker? Is there a way to check this valve?
1 Answer Jeff, Yes, the unit is getting proper power to the icemaker module that is allowing it to turn. If the icemaker is not making ice then check to make sure that there is power getting to the water valve when the icemaker cycles. If there is but no water coming in then it would be a faulty valve. Read More...
Jeff April 22, 2021 for Model Number WRS571CIHZ01 Sent you my original question yesterday with the test results. Found the yellow wire was broken. Repaired wire. Now the ice maker with complete the harvest test but still just flashes 01 on test 45. I did have voltage at the switches before repairing the yellow wire but not now. Please advise.
1 Answer Hello Jeff, the 01 reading in test 45 for ice maker fill indicates the main control board has not detected the flex tray of the ice maker has fully rotated back to the "home position" which is level, to be able to accept the water fill, since you found a wire broken and repaired it there may be another wire problem, suggest you access the ice maker and lower freezer door hinge and check the ice maker wire harness wires end to end for continuity and possible short to ground next. If no power to ice maker after a test unplug the ref from power for a minute to reset the control board timer,, it is designed to cut power to the ice maker after a harvest for a short time to prevent a possible double water fill. Read More...
Jeff April 21, 2021 for Model Number WRS571CIHZ01 Both water valves broke due to a recent freeze. Replaced valves. Water works fine. No ice production, no water being sent to tray since I replaced valves. Replaced ice maker, still same. Test 44, flashes 1, then 12, then 23 after 20 sec. Test 45 flashes 01. Test 47 flashes II. Both switches tested good. The ice tray is at a bit of an angle. The old one I replaced is the same. I believe it was level when I installed it. Please advise.
1 Answer Jeff, it would be recommended that the wires at the hinge of the door are inspected for any broken or bare wires that could be causing this issue. Read More...
Bill April 16, 2021 for Model Number WRS571CIDM01 The ice maker on my daughter's refrigerator has quit working. .At first it was making noise (kind of a grinding noise) but after a couple days it quit entirely. I suspect the ice maker has gone bad. My question is can I take the old ice maker out to verify something in it is broken / stripped and if so can I leave it out (with the ice maker turned off) and continue using the appliance while waiting for the new ice maker to arrive. Also do you have any specific instructions for ice maker replacement on this model WRS571CIDM01 . Thanks. Bill
1 Answer Bill, Based on the information provided the ice maker for your model is [AP6026347} Read More...
Jeff February 24, 2021 for Model Number Whirlpool Refrigerator Icemaker # W10873791 Ice tray overfills they tries to dump but cannot because it is too full. Notice a wire with plastic tip dangling from the right side of the tray that wasn't there before. Is that a sensor? if so where does it go? Thanks, Jeff
1 Answer Hello Jeff, the tray thermistor has come off, it clips under the middle of the ice tray. Read More...
Michael January 18, 2021 for Model Number mjhager58@gmail.com Whirlpool model WRS321SDHZ, the shut off plastic arm is stuck in the up position and there is no ice production. Pulled the unit out and disconnected the refrigerator. The arm is still stuck up on the icemaker.
1 Answer Michael, This icemaker arm is supposed to stay in the up position and the only time the arm will drop is during the harvest cycle. You will want to get the tech sheet from behind the kickplate and on there will be diagnostics for the icemaker. The emitter or receiver board will be the most likely cause for this issue. Read More...
Mark January 16, 2021 for Model Number KRSC503ESS00 I have owned this KitchenAid model for 5 years now and recently the tray for the ice maker has been getting knocked off the motor that turns the tray for dumping the ice into the bin. When this happens it causes water to leak out of the chute for the ice to dump when you press the ice pad on the door. I have been able to disassemble the unit and reinstall the tray, which stays put for a few days and then for some reason gets knocked out of place again. I am looking to replace the whole ice maker assembly in hopes this solves the issue.
1 Answer Hello Mark, You will have to replace the complete icemaker assembly W10873791 since the ice tray is not listed as an available replacement part. Read More...