Manuel March 14, 2022 for Model Number 10651133210 My ice maker is not making ice and I am supposed to replace the water dispensing valve. Since one solenoid goes to the water dispenser while the other solenoid goes to the ice maker, and they are independent of each other to an extent, Can I replace the only one that failed?
1 Answer Manuel; The water valve would have to be replaced as a whole and you cannot replace just one of the solenoids by itself. Read More...
Manuel March 14, 2022 for Model Number 10651133210 Since my ice maker is not making ice, I want to test its optic switch. Your technician recommended me to tape down the door switch and also the optics flap, so that there is a clear line of sight for the optics (ice bin removed). Can you please specify better which one is the “door switch” and the “optics flap” in my freezer?
1 Answer Manuel, the optics flap is located on the left side of the ice maker section and is used to block the IR beam when the bin is removed. The door switch will be located on the top left of the freezer liner wall. Read More...
Manuel March 14, 2022 for Model Number 10651133210 My fridge is not making ice. I don't see the light beam that crosses the ice container from side to side, that shuts down ice making. Is there a way to test this item?
1 Answer Manuel, with the door switch taped down and the optics flap taped down so that there is a clear line of sight for the optics (ice bin will be removed), the ice maker WPW10251076 would need to be tested for 120VAC from the black wire to the white wire. If there is not 120VAC, the optics would need to be tested for incoming voltage from the red wire to the black wire and there should be 14VDC. If there is, the receiver optics W11813704 have failed. Read More...
Manuel March 14, 2022 for Model Number 10651133210 My ice maker is not making ice. Auger motor and water filters are new. I followed the instructions on your video and using a multimeter, the water dispensing valve and the thermostat need to be replaced. But I still have water dispensing at the freezer door; if the multimeter says that there is an open line (O.L), then why the water is still functioning? Do I have to disassemble the entire ice maker unit to replace the thermostat?
1 Answer Manuel, it would be recommended that the freezer temperature is verified using a thermometer as the ice maker thermostat will not close if the ice maker does not get below 10°F. In regards to the valve WPW10341320, one solenoid goes to the water dispenser while the other solenoid goes to the ice maker. As this valve does make the operation of the dispenser and the ice maker independent of each other to an extent, the failure of one solenoid may not affect the other. Read More...
Brent July 12, 2021 for Model Number GSS30C6EYY03 The wiring harness of icemaker W10122576 is connected inside a white plastic cone on the inside of the freezer door. How do I remove the white plastic cone from the door? .
1 Answer Brent, there are locking tabs on the cone that secure into the door liner. The cone should press in on the flat sides, allowing it to be pulled away from the door. Read More...
Paul January 14, 2021 for Model Number WSF26C2EXW01 My ice maker stopped producing ice. I could feel ice in the tray but it wasn't coming out. I replaced the ice making module thinking perhaps the motor was bad. After replacement, still no ice. I replaced the water inlet solenoids that control water going to the ice maker and the water outlet in the door. Still no ice. I inspected the wires where they go into the base of the door. No broken wires. I finally found the tech sheet that explained how to use the diagnostic codes. The code says the bin is full or not present, even the ice bucket is in place. Is there a way to test if the failure is in the emitter board or the receiver board?
1 Answer Paul, the receiver board W11813704 would be the most likely cause. Unfortunately, aside from inspecting the receiver LED to see if it is on while there is a clear line of sight to the emitter W10870822, a test that can be done is identifying if the emitter is providing an IR light. With a phone camera looking at the emitter, there should be a white light (only viewable with a camera or tool that can see infrared light) emitting from the board if it is operating properly and receiving voltage from the receiver board. If the light is present on the emitter, or the LED of the receiver is not on, then the receiver board has failed. Read More...
Brent October 27, 2020 for Model Number GSS30C6EYY03 Ice maker usually fills for 7 seconds. Sometimes it runs much longer and leaks through the bin and on to the floor. How do I determine or diagnoses if the issue is with the ice maker or the water inlet value? Please provide any instructions or steps on how to do this. Is the ice maker replacement model WPW10251076? How do I remove the ice maker if needed from model GSS30C6EYY03?
1 Answer Brent, Yes, the icemaker for your unit will be part number WPW10251076. To access the icemaker, remove the ice bin and there will be 2 screws on the side in which you would remove these and then lift the cover off that is over the icemaker. Read More...
Mark September 23, 2020 for Model Number Ice maker Whirlpool W10122576 Ice maker stopped making ice. I'm trying to get ice maker out to do diagnostics. I cannot get cover off of the wire harness. How do you remove the wire harness cover? Thanks
1 Answer Mark, there will be two slots where a flat head screwdriver can be placed to assist in removing the cover of the ice maker WPW10251076. Read More...
Ron May 29, 2020 for Model Number Kenmore 106.51789410 Refridgerator I have icemaker W10122576 in the door. I had been having issues with the ice maker not dispensing through the door intermittently for a while. It made plenty of ice, but every few times it would not dispense when the glass was placed against the door switch. Now it is not dispensing at all and has stopped making ice altogether. I disconnected the solenoids at the valve and tested both and they seemed to actuate (I did not remove the valve or disconnect the water but the water was shut off). I opened everything up and checked power to the icemaker- ok. I tried to jump T to H but got no rotation of the timer gear. I removed the assembly and applied power to the motor and it turned ok. I could see the gear moving and hear/feel the motor. I reassembled but again the jumper did not actuate the motor. The optic sensor seems to be working. Are there additional tests I can do? Where can I get the test doc? Could this be a controller interface issue? All the indicators seem to work ok and I can still dispense water just fine. Thanks for any help you can offer.
1 Answer Ron, based on the information provided, the wiring at the door LW10669581 hinge will need to be inspected for a broken wire. As the water dispenser is working properly, this allows us to know that the user interface should be operating properly. If there is not a broken wire at the hinge, it is likely that the main control W11088506 is bad. Read More...
Brian March 09, 2020 for Model Number WSF26C3EXW01 Icemaker wasn't making / ejecting ice. Had ice in the mold. I did the optics test and the display would change from 1 to 2 when the flap was pressed. I installed a new icemaker and used a jumper wire to cycle the icemaker. It went through a cycle but never sent water to the new icemaker. I cycled the icemaker again. It went through about half the cycle and stopped. I checked for power coming into the door / icemaker at the plug and didn't have any power. I have no idea why it stopped mid cycle. Any ideas? Thanks.
1 Answer Hello Brian, once the control board sees the harvest cycle completed, it shortly cancels the power to the ice maker to prevent a possible double water fill, power may be delayed about 20 minutes or more, to bypass this for ice maker testing the power to the ref has to be turned off then back on to reset the timer in the main control board. If the ice maker has not worked for a few days the water in the fill tube that runs through the freezer door may have frozen as the control board will turn off power to the tube heater, It usually takes the time of about 3 ice maker cycles to unfreeze the tube. Read More...