Chris N September 01, 2014 for Model Number lsr6133hq0 The washer will not pump out the water. The motor looks to me that it is turning just does not drain. Is that the pump?
1 Answer Hello Chris. If the motor is running, and the unit is not draining, you will need to replace the pump WP3363394 on the unit. Read More...
Jason August 14, 2014 for Model Number 11026852504 Could the washer pump be going out allowing too much water through at one time causing an overflow to the standpipe? There is no clog in the line, I have snaked it multiple times along with the vent, and replacing the standpipe drain, no clog there.. im running out of ideas. Anything in the washer itself that could cause this? It is a Kenmore 80 series model#110.26852504 thanks.
1 Answer Hello Jason. No the pump could not do that. You have to have a clog if the pipe is backing up. Read More...
Lonnie August 05, 2014 for Model Number WTW4930XW3 This Whirlpool Washer has (4) Temp. Settings, Cold, Cool, Warm & Hot. When you turn it to Warm and start the Washer just cold water comes out. Before when you tryed to wash in warm the washer ran hot water for a while then cold water it would do that until it was full of water then started washing, that was the way it regulated the Temp.
1 Answer Lonnie, You will want to check the water temperature thermistor. The thermistor will be located on the inlet valve assembly and should have a resistance reading at 50 degrees of 97K to 102K ohms, at 77 degrees 49k to 51K ohms and at 104 degrees 26K to 27.2k ohms. If the resistance does not check ok then the thermistor is faulty and the water inlet assembly would need to be replaced. The part number needed is WPW10683603. Read More...
Sonny L July 20, 2014 for Model Number 992283800 Very little cold water comes out that goes into tank. How can I check if its clogged?
1 Answer Hello Sonny. You remove the hose and look for clogged screens. If all is clear, you will need to order and replace the water valve on the unit. Read More...
Ajay K July 09, 2014 for Model Number 11023032100 TIA for reading. Please help me. Details ~ Washer Brand - Kenmore Model number 11023032100 Type 111 Machine has run fine over the years, NO major issues ever. Background~ Upper agitator is rotating clockwise and counterclockwise. I believe the agitator dogs have gone bad. After we noticed that the agitator dogs are bad we have used the machine a few times. Dogs have NOT been replaced yet Problem ~ Machine with a heavy load of JUST towels banged for a while than I forced the switch while in the rinse cycle to spin to force a quick completion of the cycle and STOP the banging. Clothes came out wet but WITH A LOT OF BLACK GUNK PARTICLES - LESS THAN AN INCH SIZE - THESE GOT STUCK TO THE CLOTH. Want to know what shall I fix given the background. I opened the machine and didnt find any major damage to the COUPLER. DIDN'T SEE ANY OIL OOZING OUT OF THE TRANSMISSION.MOTOR IS RUNNING FINE. The pump on this machine was replaced with a genuine FSP pump brought from your site 4 years back. Please help me before I replace the CLUTCH ASSEMBLY or any other part. Thank you.
1 Answer Hello Ajay. If the black spots were like oil, it has to be from the transmission on the unit. As for the agitation, you can turn the agitator by hand and see if it is the dogs or not. If they bite, they are good. Read More...
Tom June 11, 2014 for Model Number Whirlpool washer TAWB600JQ0 Machine does not drain - hose is not clogged - when cycle gets to drain cycle it starts to spin & drain then shuts down? Do I just need a new water pump/
1 Answer Tom, Yes the drain pump WP3363394 is the place to start. Your washer should drain then spin, not spin and drain simultaneously. The excess water and "drag" from a faulty pump, could cause the motor to overheat and trip the overload protector and the washer would stop running. Read More...
Josej June 10, 2014 for Model Number 110-22702100 My washing machine makes a hum for 5 seconds, after that it turns off.
1 Answer Jose, Once you get the cabinet off, the pump WP3363394 is the first place to start. dismount it from the motor, and check to see if there is an article stuck in the impeller or if the impeller is seized. If the pump is the issue, it can cause the motor to hum and "trip" the motor overload switch and shut down. If the motor still hums with the pump dismounted, then you will need to test the timer circuits and the motor windings circuit to determine which part has failed. Read More...
Janine June 09, 2014 for Model Number TAWS800JQ1 The water is not draining. The washer works until it is time to drain, and then it shuts off. I'm wondering how you know if it is the pump, or the timer that needs replacing. You advised to someone else, "If the motor is not running you will need to verify the timer is sending voltage to the motor. If so, the motor 661600 most likely has a bad winding. If not, the timer 3946448 is suspect. As a note, the wiring between the timer and motor should be checked before ordering the timer. " So the motor must be running until it is time to drain, would I assume it is the timer? How would you check the wiring between the timer and motor? Are you just making sure they are attaches?
1 Answer Janine, You would want to inspect the wiring between the timer and the motor to make sure that there is no loose or broken wires. The motor must be running for the unit to drain. If the motor is not running then most likely the timer is the issue. Read More...
Wilbur B. May 16, 2014 for Model Number LSC8244BQ0 The washer will not drain. I changed the pump. It still will not drain. What can I do to get it working?
1 Answer Hello Wilbur, If the motor is running and the unit will not drain you will need to pull the spin basket to see if an article of clothing has jumped the spin basket and stopped up the opening where the pump hose connects to the outer tub assembly. If the motor is not running you will need to verify the timer is sending voltage to the motor. If so, the motor WP661600 most likely has a bad winding. If not, the timer WP3946448 is suspect. As a note, the wiring between the timer and motor should be checked before ordering the timer. Read More...
Chris April 21, 2014 I just replaced the 3363394 pump in our kenmore washing machine because the old one was leaking. The new one doesn't leak but defiantly makes a new noise that wasn't there with the old one. Any suggestions? Things I might have missed?
1 Answer Hello Chris. Remove the pump and see if something is stuck inside the pump on the unit. If not, the new pump may be bad. Read More...