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Customer Questions and Answers for Dishwasher Turbidity Sensor by Whirlpool

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Manufacturer Part
4.89 (64)
By: Whirlpool
Part Number: OEM18071610
Manufacturer Part Number: WPW10705575

Dishwasher not cleaning dishes properly? The turbidity sensor detects soil levels to adjust wash cycles. Moderate difficulty repair with our video guide.

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Questions & Answers

For Whirlpool Dishwasher Turbidity Sensor (Part Number: OEM18071610)

1 Answer

Hello Cory, This sounds like a control board WPW10084141 issue since it works when the programmed sequence seems to be where the problem lies.

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1 Answer

Stephen, You will want to check to see if the diverter motor is getting power to it. If it is then this will be a faulty diverter motor that would need to be replaced.

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1 Answer

Lou, Thanks for the question!!! It would not be a sensor issue. For a quick start-stop like that, it sounds like the relay on the control has failed. Your model calls for a control board part number of W11305296.

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1 Answer

Brian, if the inlet valve WPW10327249 does not receive 120VAC from the main control W10854221 for up to 2 minutes, it would be likely that the main control has failed if the float switch is operating properly.

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Jim for Model Number Whirlpool Dishwasher WDT710PAYW6

My unit is not draining properly. I have checked all hoses and housings. Have cleaned inside pumps both pressure and draining. Motors are working. When I put it back together, I left the filter screen out (screen is clean) and ran water into the unit. I pushed the drain/cancel button and within 30 seconds the water was drained and unit was empty. I installed the filter and again filled the bottom inside with water and hit the drain/cancel button. The unit wouldn't drain, although you could hear the drain motor doing something. Could this problem be the turbidity sensor? Are there any other sensors inline before this sensor? I have taken the sensor out and used a toothbrush to clean it. No luck. Any suggestions? Thank you, Jimmy

1 Answer

Hello Jim, the drain pad forces the control to run a 3 min drain out regardless of anything, the sensor is only used in a wash cycle. Based on your checks suggest you replace the filter W10872845 first. if still occurs replace the drain pump WPW10348269.

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Bill for Model Number KDTE104DSS0

Moved into a 6 year old home with a Kitchenaid KDTE104DSS0 dishwasher. The problem is that it doesn't dry the dishes (even using rinse aid), and the detergent pod is often found on the bottom only partially disintegrated (nothing is blocking the detergent door). I tested the turbidity sensor via control board pins between P12-1 and P12-3 to check the resistance and found it was out of range. I've read it should be at 48K to 52K ohms at room temperature, but I measure it at 9K to 11K ohms. So I bought and installed a replacement turbidity sensor WPW10705575. But the resistance is still 9K to 11K ohms... Was the new sensor also defective? Or what am I missing here?

1 Answer

Bill, Based on the information provided it sounds like a water issue. Check to make sure you are getting enough water to fill for the cycle (and that it is not draining or syphoning out). Also, make sure that the water is hot enough (must be a min. of 120°F in the tub of the machine for the soap to activate and dissolve).

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1 Answer

Mark, Check the door latch and switches to make sure the door switches are not the issue. If the door switch open then the board thinks the door has been open and you will have to restart the machine.

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Kris for Model Number WDT790SAYM3

I have strange issue with my whirlpool gold series dishwasher. When I run my dishwasher, I see its filling the water properly, and heating it up, opens the soap lid and it stops there. It doesn't initiate clean cycle. But after some time, it drains the water and fills new water and heats it up, without washing. This happens couple of time and finally it stops without cleaning. The strange part is, once I do system reset by pressing 123123123 process, then the first iteration, my dishwasher works perfectly. It cleans and drains. On the next day, again it shows the problem of stopping after filling water. I suspected the problem could be computer, turbudity sensor, so replaced them. Still issue is same. First iteration goes clean, second iteration it gets stuck. Checked door latch, motors individually, they are working fine. Presently my work around is, every day reset the system (123123123 steps), before initiating wash cycle. This way, I am getting my dishwasher work. Not sure, what is happening here. Please help.

1 Answer

Kris, Based on this issue, check to make sure that the float switch is not sticking and if it is not then this would most likely be a faulty main control board or a wiring issue.

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1 Answer

Mike, if the drain pump receives 120VAC every time the drain is activated and it intermittently drains, it would be recommended that the drain hose and drain pump section are inspected for any partial clogs. If there are no partial clogs then the drain pump W10876537 would need to be replaced.

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1 Answer

Greg, If there is no power at the touchpad, check to make sure that there is 12 vdc getting to the touchpad. If there is then the touchpad would be faulty. If there is no power then the issue will be a faulty control board.

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