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Customer Questions and Answers for Tub Centering Spring Kit by Whirlpool

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Manufacturer Part
4.89 (64)
By: Whirlpool
Part Number: OEM15789849
Manufacturer Part Number: W10400895

The Tub Centering Spring Kit is an OEM replacement part for Whirlpool washing machines. This kit includes a set of springs that are essential for maintaining proper alignment and positioning of the wash tub within the outer cabinet.

Symptoms of needing to replace the tub centering spring kit include:

  • Excessive vibration or shaking during the wash cycle
  • Loud banging or knocking noises
  • Tub becoming misaligned or off-center
  • Leaks or water seeping due to increased stress on the tub

Causes of a faulty tub centering spring kit can include normal wear and tear over time, exposure to heavy or unbalanced loads, or physical damage due to impact or mishandling.

This OEM part is also compatible with Maytag, KitchenAid, Jenn-Air, Amana, Magic Chef, Admiral, Norge, Roper, and Kenmore washing machine models.

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Questions & Answers

For Whirlpool Tub Centering Spring Kit (Part Number: OEM15789849)

1 Answer

Robert, Based on the model number provided, this part is not compatible with your machine. That spring is for a different model and style machine.

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1 Answer

Sheryl, These springs will be located on the front right and rear right of the unit. They will go around the rod and then will hook to a post that is under the tub cover so the cover will have to be lifted slightly to get the spring on and off.

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1 Answer

Hello Bob, that washer model uses 2 centering springs part AP5263280 , one on the right front and one on the right rear.

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1 Answer

Rita, your model does not use tub centering springs. When the tub is empty, it can have a "loose" movement at the top from front to back and side to side. The suspension rods are used to support and center the tub, as well as absorb movement at the bottom of the tub. The top of the spin basket has a ring that contains a fluid used as a counter-balance when the basket is spinning. When a washer is properly level, these components work together to limit vibration and out of balance conditions. The suspension rods can be verified for proper condition by pressing down on the tub, while empty, until it goes no further. Then the tub would be released allowing it to rise on its own. If the tub has a bounce when it rises, the suspension rods have failed as there should be no bounce during this test. The counter-balance fluid can be verified by rotating the spin basket by hand quickly and then abruptly stopping the rotation. The fluid should be audible as it sloshes into a resting state.

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1 Answer

Hello TCB, your washer model has 4 tub suspension rods, part W10780048, also check the inner tub if it is loose on its center mounting or is offset from center.

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1 Answer

Leah, There is no "counterbalance spring" on this model washer. The [W10257086] Damper Assembly, Tub Suspension rods and the [W10348658] Spring, Tub Centering are the suspension system for the washer. Check to make sure the floor and flooring is "solid", can support the washer weight,. make sure the washer is level and the feet are "locked" in place, check the bottom of the cabinet and frame to make sure it's not bent or damaged. If all's OK, recheck the use and care manual for the proper loading and distribution.

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1 Answer

Hello John, the model number you gave w10338679c is not a valid model number,if you could check it and resend it we can check if your model uses springs or not. Otherwise you can check the washer cabinet is level and legs locked, check the tub suspension struts, lastly the inner basket mounting may be loose or worn.

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1 Answer

Miguel, This unit appears to only use the suspension rods and with the issue you are having it sounds like these rods would need to be replaced.

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1 Answer

James, For this issue you would push down on the tub and it should spring back up if the rods and springs are good. This is what sounds like if the noise is a banging type noise. If it is not and the noise is a loud roaring noise then the bearings would most likely be the issue.

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