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Customer Questions and Answers for Timer by Whirlpool

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Manufacturer Part
4.89 (64)
By: Whirlpool
Part Number: OEM18017286
Manufacturer Part Number: WP21001522

Questions & Answers

For Whirlpool Timer (Part Number: OEM18017286)

Mike for Model Number CAV2004AWW

I have a Magic Chef washer that I need to replace the timer on. that part# is 21001522. I can't seem to figure out how to get the timer knob off the timer so I can remove it. I talked to a guy at the local store and he said it should unscrew counter clockwise. That does not seem to work. The whole shaft spins all the way through the timer. So that obviously does not work. I have tried pulling on it also with no luck. Can you provide some more direction on how to get the knob off the timer shaft?

1 Answer

Mike, When you access the timer from the back, in the center there is an opening. You will pull the green shaft in the middle up and this will allow you to pull the timer knob off.

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1 Answer

Jeremy, If the water is not shutting of and the unit goes into the agitation then the water valve is sticking open and would need to be replaced.

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1 Answer

Hello Jim. Access the back of the timer. With the knob pressed in, you will grasp the green clip and pull it out with needle nose pliers. Then the knob will pull off the timer shaft.

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1 Answer

Hello Lori. If you can stop the water from entering the machine by turning off the timer or unplugging the unit, you will need to look for a bad pressure hose or replace the pressure switch. If the only way to shut off the water is at the shut off for the water hoses, you will need to replace the water valve in the unit.

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1 Answer

Hello Smitty, You would want to pull the pump WP35-6780 off and check for restrictions in pump that would cause pump to not spin. Also check the bottom of unit. The center pulley is the thrust bearing. When you turn thrust bearing one direction it will just spin. If you turn the other direction it will lift the brake. Check to make sure it is lifting brake. If it is not lifting brake then you would need to replace thrust bearing 12002213 and brake WP35-6714. Also pull inner tub out and make sure that there is nothing in between the tubs that would cause not to spin.

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1 Answer

Hello Rick. If the motor runs, but the agitator does not turn, you need to check and see if the agitator is stripped. If not, replace the transmission 35-6615 in the unit.

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1 Answer

Hello Chris. If the unit is humming during the agitation mode, and nothing is locked up, it sounds like the timer WP21001522 is bad and will need to be replaced on the unit.

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1 Answer

Hello Rick. You will need to check and see if the thrust bearing 12002213 is releasing the brake to spin the unit. If not, you will need to replace the thrust bearing. Turn the pulley by hand to test this.

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1 Answer

Paul, With the washer being "dead" now, you want to check and Mkae sure the lid switch and actuator has not failed 12001187. Also check and make sure the lid hinges are not loose and the lid is not bent. You would want to remove the front panel, unplug the power cord first, and check to see if the wiring harness and connections at the motor were not dislodged by the off balnced load, and the belt underneath the unit was not "kicked" off the pulleys( thats how the off balnce load works) If all's OK, then go for the timer. Good Luck and Thanks

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