How to Troubleshoot & Replace Whirlpool AP6008107 / WP3363394 Whirlpool Direct Drive Washer Pump

I thought I had fixed it the first time when my boyfriend and I pulled a sock out of the water pump. Until I put it all back together and it still wouldn't drain. After about a month of washing our clothes at the laundry mat, I was finally able to order the part. I got the part in just a few days. It was so easy the second time around taking everything apart and putting it back together and it runs great. The kids and I are so happy not to go to the laundry mat!!!! Thanks 

Installed new pump. great how to video. 

10 year old washer, finally gave up the ghost. Had replaced motor previously, so this time around I changed out transmission, cam agitator and water pump. Was not able to remove the drive block, too much corrsion (would have been nice but no beuno). Washer works great now, I'm very satisfied. 

First, checked for sites found by googling my problem. Viewed your VERY helpful site videos describing possible problems and repairs--these were very good. Found the lid switch to be defective, and checked the pump--which turned but was worn. Ordered both parts, received them in a couple of days; replaced them, and washed clothes. Many thanks. Excellent service and assistance with repair. 

I replaced the capacitor and also the washer pump due to leaking under the washer. 

Washer was my mother-in-laws Whirlpool that is at least 15 years old. From your website figured it was likely the direct drive motor coupling. Given the age of the machine and not wanting to order one part and have it be something else, I skimmed through the top parts that might also be involved. Since we were needing to tear it down we decided to replace several parts and get a 'newer' washer. My wife did most of the work replacing the parts. We replaced the motor coupling which WAS broken. In addition we replace the agitator dogs (very rounded over), clutch assembly (also near its end of life), pump and water inlet valve. The videos were very helpful. The washer is much quieter while operating and agitates and spins better. Will be back to AppliancePartsPro.com when the next appliance has issues. 

Replaced washer pump do watch the how to video., It shows a much easier way to get to the washer pump than I had done. 15- 20 min and you're done! back to the laundry pile! good luck. 

Very simple to remove pump spring clamps and reattach new one. Because I was replacing hoses I didn't remove old ones at the pump. Reattaching the new outlet hose required me to purchase a new hose clamp (hose did not come with one) as old one used the pinch style and I prefer the screw/nut driver kind. Job took about 10 minutes once cabinet removed. Full disclosure: I had removed cabinet several years ago for a different repair and knew the ropes. Furthermore, if one can avoid removing the panel and cabinet do so. It requires an hour or so to clear space in cramped quarters, release the screws/spring clamps, lift off and store the cabinet in a larger room, and then reverse the process. Access is available underneath but space and weight of machine make this a riskier proposition. I ultimately found out the leak (not totally isolated) is in the wall probably the result of a drain pipe freeze over winter. However, I now have new drain pump and tub/outlet hoses at a very reasonable price and FAST service. 

This is a very easy repair. Watch the YouTube video by Appliance Parts Pros. Everything you need to know is there. After disconnecting the control panel and moving it out of the way, the housing of the washer comes off easily. Absolutely have several towels ready when disconnecting the hoses. One hose was holding more water than a single large towel could hold. Swapping out the water pump was very easy. Since our unit is about 6 years old, I took the time to clean things up a bit and checked for any loose bolts and screws. Cleaning took more time than anything. Once complete, we are convinced the washing machine operates much more quietly and with less rattles. Of course, the screaming is now gone too! 

Tipped washer back, detached clips holding drain hoses and drain pump. Found hard wire punctured main drain hose and impeller blades were worn inside the drain pump. Looked up model schematics on appliancepartspros.com. Very helpful to match the exact parts needed. Placed my order and two days later received all parts as ordered. Repairs took 20 minutes to install the new parts and washer was back running 100%!