Jenn-Air Dishwasher Spray Arm & Related

I took the bottom access cover off, and checked underneath the unit to isolate where it was leaking from. Cleaned the cover, and the spot where the leak happened was marked for me. The front, far left hand side, behind the door. Ran a quick rinse cycle with a pan under the spot to verify it was there. It was. Then I did an internet search and found your website. Our dishwasher, bought in November of 2016, was listed, and several of the reviewers said wonderful things about their experiences... Read more

• Not cleaning dishes properly

I called to ask about the correct gasket for the door. As VERY helpful lady suggested that it was probably a split arm spray. She was absolutely correct. I have used you web site for parts in the past and will always make it my first stop when ordering appliance parts. Read more

While this is a Whirlpool dishwasher, I have the Kenmore Elite version of it. I believe them to be identical for parts. A little background: The first symptom I had of problems was plastic bits from the ball bearing retainer strips in the slides falling out. Then ball bearings falling out. A common problem with this dishwasher. When disassembling the upper basket, some of the gray plastic pieces were very brittle and easily snapped off. So I ended up replacing all of the plastic pieces related... Read more

Ordered a replacement part off another site that came in with an incorrect molded connection to the Spray Arm. The part broke my tabs on the Spray Arm and instead I bought both parts from this site. Both items were correct and resolved the issue. Read more

Funny, my husband did it. We have a service contract but you know how long that still takes. So he found the part at the bottom of the dishwasher and it had a number on it. He went to your site and and found the part. Yes it was a little cheaper else where like everything else but what the other sites didn't have he said was the video on how to do it. He explained he felt that takes money to produce so the few dollars more were worth it to him and he can be cheap. We had it in two days like you... Read more

Ordered the new parts which arrived on time. The entire repair took about 10 minutes. Read more

Found that a lot of the moving parts were plugged and as a result dishes were not getting enough water pressure to clean. Replaced a lot of the moving water flow parts. Site even had how to do videos to help. Dishwasher works great now. Quick, inexpensive solution. Read more

Ordered a new pump Read more

• Not cleaning dishes properly

Ordered parts from appliance pro and installed was a easy repair saved service call no tolls was neede Read more

I replaced the wash arm and wash arm cap. Read more

Ordered the part and screwed it up to the top of the dishwasher! Read more

Found the retaining clip on the parts list. Watched the videos to figure out how the upper arm attaches. Tried cleaning out the terribly clogged upper arm. Then looked at the lower wash arm--WOW! Talk about ugly clogs! Watched second video to see how that lower arm comes off. Got the lower arm off and realized all the gunk I was able to poke out of the holes would just come back, so replaced both spray arms. YES, the upper arm includes the retaining clip!! Parts arrived in 1.5 days.... Read more

Ordered the parts, they arrived promptly and fit perfectly. A 3 minute repair! Read more

I watched the video first, then I exchanged the new guard filter and lower washer arm parts and it was done. I am glad I watched the video to know that I had to retain the end shields. I probably would have discarded them if I had not watched the video. . Saved myself a service call fee. The parts arrived in 3 days which was nice. . Read more