Ash January 11, 2017 for Model Number GSH25JFXBBB I need help with my GE side by side refrigerator (GSH25JFXBB). Few weeks back, the back panel in the freezer frosted over and foods in the fresh food section started freezing. Then one fine day it stopped cooling altogether. I unplugged it and let it defrost. After that it worked ok for two weeks and now it has started to freeze everything again. There is a little frost visible on the freezer coil panel. After researching online I checked the main board - unplug connectors and test for continuity. There is no continuity between J7 and J9. I also checked the J1 connector and all 3 thermistor circuits (5-2, 5-3, 5-4) seem to be open. So If I am correct then I need to replace the defrost heater and all 3 thermistors. Am I doing something wrong or is it normal for all these components to fail at the same time? Is there something else I need to look at? Thanks. Ash
1 Answer Ash, You would want to do a resistance check on all of the thermistors and they should read 5K ohms at 77 degrees, 14.4K ohms at 36 degrees and 42.2K ohms at 0 degrees. You would also want to double check the heater by doing a continuity test at the heater itself. This will be a defrost issue that you are dealing with and it could be a bad limiter which should have continuity even when warm and if it does not it is faulty. If the heater has no continuity it is faulty. If all checks ok then the control board would be the issue. Read More...
Diana December 31, 2016 for Model Number PSS26NGPACC If I put the fridge on 37 and the freezer on zero sometimes it freezes the deli fresh and vegetables drawers all 3. If I change The temperature to 43 in the refrigerator it holds temperature at 37 . If not the temperature is all over the place. Is it a thermistor problem or damper.
1 Answer Diana, You will want to pull the custom cool section out of the unit and check to make sure that the damper WR60X10062 is not damaged. This will be the most common cause for your issue. Read More...
Iblashaun November 22, 2016 for Model Number FRS6LF7FS3 My coils are frozen over about a year ago i replaced the mainboard. I need to check my thermostat,damper,and thermistor can you tell me what my meter should read and how to test my thermistor. thank you
1 Answer Iblashaun, this unit does not have a thermistor that operates the defrost. The thermistor on this unit would only be for the cooling of the unit itself. As for the defrost thermostat and the defrost heater you will be checking them for continuity. If there is no continuity then the part would be bad and need to be replaced. If both have continuity then the issue will be the control board. Read More...
Ruby H. October 19, 2016 for Model Number PFS22SBSBSS Fridge not getting cold, was told the damper needs to be replaced and we replaced it, did't make a difference. Is the sensor in the fridge in the top of fridge and how do we get to the sensor to replace it?
1 Answer Ruby, the WR55X10025 fresh food thermistor is located in the left wall of the fresh food compartment. The freezer thermistor is located in the right wall of the freezer compartment. To remove the thermistor cover, insert a fl at-blade screwdriver under the front of the cover and gently lift the bottom edge until it releases from the compartment wall. Should a thermistor require replacement, use plastic bell connectors (part # WR01X10466). Fill each connector with RTV102 silicone then splice a new thermistor into the harness Read More...
Robert October 04, 2016 for Model Number TFX25JPCE WW ge Lower section of coils in the freezer section are frosting up and the freezer is not freezing and the fresh food section is not getting cold. I have checked the defrost thermostat and defrost timer. Rotated the timer around and the heater was glowing as I also jumped the thermostat(defrost) because of it being open due to the warm temp. What am I missing ?
1 Answer Robert, First check and make sure both doors close and seal properly, especially along the bottom of the doors. As long as you have access to the heater, check and look for any discoloration or soot inside the glass tube especially near the rubbed covers on the end of the tube. Make sure there aren't any articles on the shelves or against the walls that would/could trap or redirect the air flow, or block the return air cover/tunnel. A long shot, check the defrost drain tube in the back of the refrigerator, if it has come loose or moved out of position, it could be sucking warm air from under the refrigerator and causing the bottom coils to ice over. If all's OK, then suspect the defrost timer WR9X489 / WR9X489. Read More...
Richard September 03, 2016 for Model Number 2009 ge monogram refrigerator I have a friend who is giving us their old refrigerator . The temperature in the refrigerator is reading 72 degrees but the refrigerator is actually at 34 inside . Is it a temperature sensor or control board that needs to be replaced?
1 Answer Richard, You can test the thermistor to see if the resistance is approximately 14.4K ohms at 36 degrees to determine if it is good. If it checks ok then the main control board would be the issue. Read More...
David W September 02, 2016 for Model Number ZISS420DRISS The video on replacing the temperature sensor in the freezer of a GE side-by-side does address a GE Monogram side-by-side. The freezer compartment does not match. Where are the 2 sensors and how to get to them?
1 Answer David, On the walls of the freezer there will be a small vent looking piece that would be oval in shape and would be about 1 1/2" long. You will pop this cover off and the sensor will be under this cover. Read More...
Allan J. August 31, 2016 for Model Number PFS22SISBSS How to replace the temperature sensor on my bottom door freezer .(model pfs22sisbss). Kindly note that it is the sensor in refrigerator compartment that has to be changed.Thank you
1 Answer Hello Allan, Remove the sensor cover and pull out the sensor. The wires will have to be cut and spliced and the splices have to have grease on them to deter corrosion. Read More...
Steve August 17, 2016 for Model Number GE PSS26NGPC WW Hello. My refrigerator keeps running and does not shut off. I have verified that the compressor is running. The freezer set point is 4 degrees, but it will fall well below zero degrees. The refrigerator maintains set point at around 37 degrees. I tried increasing the freezer set point to eight degrees, but the compressor keeps running. If I try to increase the freezer set point above 8 degrees, the compressor will shutoff. What is wrong with this thing?
1 Answer Hello Steve. You will need to test and see if the thermistor WR55X10025 is bad and will need to be replaced. You can test this with a multi-meter TJMA-DMT3. Here is a link on how to use a multi-meter. http://forum.appliancepartspros.com/oven-repair-including-ranges-cooktops/4810-how-check-continuity-ohmmeter.html Read More...
Sarge July 03, 2016 for Model Number GSH25JSXB SS What is causing my ge serial #LR231883 TO be warm even thou its set at 9?
1 Answer Hello Sarge. Here is a link to our Repair Forum, this is a free service to our customers. Use this link to access the repair for your question. http://forum.appliancepartspros.com/refrigerator-freezer-repair/193358-freezer-fridge-not-cooling.html Read More...