Frankie November 13, 2011 for Model Number GSS25SGPASS The evaporator fan stopped working. I changed the fan and main board. The compressor started together with the two fans, about an hour of running the compressor shuts down. More than five hours later the compressor does not restart only the evaporator fan keeps running. I unplug it for about an hour. Plug it back it still do the same shut down after about an hour and never restart. What could be the problem? I hope you can help me. Thank you.
1 Answer Hello Frankie. Based on the information you provided, if the fan motor and the main board are good, then the compressor WR87X10226 is bad and will need to be replaced. Test and see if there is power coming to the compressor. If so, and it is just clicking, then you let it sit and it runs, replace the compressor. Hope this helps. Read More...
David October 18, 2011 for Model Number PSS25MGNAWW Follow up question. When I do the self test I get on the freezer read out a "P" and on the FF side I get 12345 during the test it reads out like this p1, p2, p3, p4, 05, now that would show a failed thermistor on #5 which is the freezer thermistor right? I replaced the freezer thermistor and reset the unit and then ran the test again and still the same results pass on all of them except the freezer which I still get a "O5". How can it still be failed if I just put a new one in? Checked all of my connections and everything is tight. Any help with what to do now? Thank you
1 Answer Hi David. There are 2- thermistors in the freezer section. Part # WR55X10025, for evap. one. Part # WR55X10025 for middle area in the freezer. There are 2 - as well in the fresh food area. Same part #'s. Crisper and upper control/damper area. When you pressed cold,warm both freezer and fresh food to enter the field test, did 0-'s appear in both areas? If so did the blinking 0's change to solid 0's? Just confirming. The thermistors are controlled by algorithms sent from the main board. Yes, 0-5 means the freezer thermistor has failed. Your connection needs to be tight and back filled with silicone so no moisture will impede the connection. You may have only replaced one thermistor and change the other as required. Thermistors have been upgraded as a whole and last longer these days. Thank You. Read More...
David October 15, 2011 for Model Number pss25mgnaww Just a quick follow up question... If you have a failed freezer thermistor will that make the damper motor run non-stop? I had the damper problem with the broke damper door and bought the new part but the damper motor runs non-stop. I can hear it when the rest of the refrigerator is not running. I can put my ear up to the side and hear it running. Just wondering if the failed thermistor has anything to do with that? Thanks and keep up the great work you guys do for us all who need help and are trying to save money. David
1 Answer Hi David. The thermistors tell the board @ cavity sensed temperature's. If open or shorted it will automatically put the defrost circuit in an 1-hr. forced defrost. The thermistors will not act as you said w/ the damper. Did you get the damper assy. part # WR49X10091? Possibly the wire connections need double checked per colors. Make sure there are no pinched shorted wires. If the part needs exchanged, we will stand behind it. Please see your instructions per part. Please call 1-877-477-7278 A.P.P Call Center. Thank You. Read More...
David October 14, 2011 for Model Number PSS25MGNAWW I did the system self test and it came back with a 0 on thermistor 5 which is the freezer thermistor. Which is a failed thermistor. Is this (your part # AP3185407) (GE part #WR55X10025) the correct part to fix that issue? Also, what does this thing do? My freezer seems to be working correctly. Thanks and keep up the great work you guys do. You have saved me a bunch of money by being able to repair this stuff myself. -David
1 Answer Hello David. Yes, WR55X10025 is the correct thermistor for the model number you provided. The thermistor reads the temperature inside the freezer, and there is one on the coils that works the defrost cycle. They are made to read the temperature and send it to the control board using an ohms value reading. If the code says it is bad, you will need to replace the thermistor. Hope this helps. Read More...
John October 11, 2011 for Model Number ge monogram ZIC360N Freezer evaporator freezes up causing the freezer temp to drop to -13 and no flow to the refrig making the temp rise to 50 degrees. I tested the heater defroster for continudity and it was good. The fan operates fine - does any body know what the problem can be? Now that I have defrosted it will work fine for about a month????
1 Answer Hello John. Make sure the thermodisc WR50X10030 on the evaporator reads closed when cold. If so, and the heater is good, you will need to replace the main board WR55X11130. You can test this with a multi-meter TJMA-DMT3. Here is a link on how to use a multi-meter. Hope this helps. http://forum.appliancepartspros.com/oven-repair-including-ranges-cooktops/4810-how-check-continuity-ohmmeter.html Read More...
Susan W August 29, 2011 for Model Number PSS26MGPACC How long should a mother board last (approximately, like say- not less than or more than)? What can cause them to go out before their time? Are there other parts that will need replacing at the same time as the mother board, which may have been caused to go out by the same thing that caused the mother board to go out?
1 Answer Susan, Life expectancy on electrical components, especially PCB's(printed circuit board) can't really be determined, there are too many outside influences to consider, proper, constant voltage, polarity, wiring, environment, etc. on occasion a failed component, can and does damage a PCB. On average, and under the proper circumstances, I'd expect a PCB to last at least a year, and as long as 5, under proper conditions. good Luck and Thanks Read More...
Russell August 18, 2011 for Model Number psh23psrasv The evap. core in the fresh food side is frosting up and the temp in that side is hi. What do I need to do or can you tell me how to fix?
1 Answer Hi Russell. You will need the thermostat/harness assy. Part # WR23X10209. The fresh food thermistor is part # WR55X10025. These parts work in conjunction with each other. Thank you. Read More...
Frank H August 16, 2011 for Model Number GSS20IEMBWW SERIAL# ZA233494 Confirm, with this model and serial number (ZA233494), does the thermistor wire in pin2 of j1 connector need to be cut before connecting new mother board, and if I did not cut it, have I crashed the mother board and need to order another one. Thanks
1 Answer Hello Frank. If your serial number is ZA2, and not ZD2, then you do not cut the wire. Here is the list of serial numbers we have for the wire to be cut. ZD2 is on this list. Hope this helps. ENCODER models with the following serial number prefixes: TD2, VD2, ZD2, AF2, DF2, FF2, GF2, HF2, LF2, MF2, RF2, SF2 Read More...
Frank H August 16, 2011 for Model Number GSS20IEMBWW Have a follow up question...to my previous... When I installed the new mother board, I noticed that the evap fan began running immediately with the either door open. With previous mother board the fan only ran when the doors (both doors) were closed. So far, i have purchased and installed new mother board, heater, and heat sensor. Evap fan is next. Ran good for about two weeks and frosted over again. Suspect fan may be sticking or quits and then it frosts over. Instructions with mother board said to cut the wire in pin 2 of the J1 connector, but list of models on instructions did not include my model GSS20IEMBWW. Just want to be sure and confirm that wire does not need to be cut for my model number... Also, does the evap fan run all the time, or does it shut down sometimes depending on temperature or if it goes into defrost cycle. I opened the door the other day and noticed fan was not running.
1 Answer Hello Frank. You will need to look at the first three letters and number of your serial number to determine if the wire needs to be cut. Not the model number. If it needs to be cut, this can solve the problem your having. The fan motor does shut off if the temperature is correct or in the defrost cycle. Hope this helps. Read More...
Frank H August 16, 2011 for Model Number GSS20IEMBWW Have side by side, freezer began frosting up, not defrosting. Its about 11 years old. Replaced motherboard, heater, and thermostat. Fixed the problem for about two weeks and has done it again. Fan looked like it was sticking, gonna replace that also. If it still does it, any other ideas?
1 Answer Hello Frank. If the fan WR60X10185 is not running, it will cause the coils to ice over. It sounds like you found the problem. Hope this helps. Read More...