Derek I March 16, 2020 for Model Number GU3200XTVY0 My chopper blade was shredded, and the screen was getting clogged. I replaced the chopper, but it's not spinning. The first time I used it, it was loud and I could hear it spinning running, now it's quiet but it's getting clogged up every 3rd load. The water level covers the base of the dishwasher about an inch but the temperature is only 95 F. The shaft that the blade attaches to spins freely. What am I missing here, a new circulation pump? or it's not heating? the element wasn't hot to touch after 4 minutes of running but they do heat dry. Not sure what I need at this point. Please help
1 Answer Derek, This issue would most likely be caused by a circulation motor with the shaft spinning freely. Read More...
Laurel February 05, 2020 for Model Number Kenmore 665.17539202 When I was initially checking the chopper assembly it did not freely move. I thought something was impeding movement, however, once removed, the chopper moves freely. It is only when re-installed that it doesn't move...it's not turning the pump. Where do I go from here?
1 Answer Laurel, the impeller shaft will need to be checked for free movement. If the shaft does not move freely, there may be an obstruction in the impeller or the motor WPW10757217 has seized up. Read More...
Mr. B January 07, 2020 for Model Number 66516369301 I have purchased a new chopper but noticed the pin where the chopper sits has broken off. What is the part I need to replace in order to properly sit the chopper?
Mary December 29, 2019 for Model Number MDB4409PAW0 upper sprayer arm was not spinning and powdered detergent still in bin (bin door open) water is draining from tub -chopper was rusted and not moving. if I remove chopper and run the dishwasher and detergent disintegrates would that mean the rest of the dishwasher parts are functioning properly? thank you
1 Answer Hello Mary, yes that is one way to test it, the chopper blade should be replaced after the test W10083957V. Read More...
Jim C July 30, 2019 for Model Number KitchenAid KUDS30IXBL8 I have a Kitchen Aid dishwasher that I have replaced the chopper assembly on. The dishwasher works fine for several cycles and then the chopper assembly will clog. We are not doing anything different than we did for the previous years of operation with the original chopper assembly. Thoughts? I ordered a new circulation pump but don’t want to install it unnecessarily.
1 Answer Jim, It's not likely you'll need a circulation motor or another chopper blade(as long as you installed it properly). You will want to check for a proper water level and temperature at the bottom of the tub. Start the dishwasher, let it fill and wash for a minute or two then unlatch the door, and remove the lower rack. the water level should cover the top of the filter assembly(approximately 3/4 to 1 in. in-depth and should measure 120 dgrs.F. If there's not enough water, or if the water isn't hot enough, the pump won't circulate properly and the debris will have a tendency to "clog up the works". Thanks, Read More...
Paul Kreps March 27, 2019 Just bought the a replacement chopper for my Whirlpool dishwasher. The video with the email fromm you was great. This was the 1st time the dishwasher was worked on. There were 2 screws and 2 covers to remove to access the chopper in the video. The 1st cover and screw were missing in my dish washer. Do you sell replacement covers? I couldn't find any listed parts. My dishwasher is identical to the one in the video. Thanks
1 Answer Paul, A dishwasher model number would be more helpful, but as best we can tell, The WP8531857 inlet protector and WP9741232 screw would be all you need. The additional metal protector and screw have been eliminated from the product and are no longer available. Thanks, Read More...
Dave March 18, 2019 for Model Number MDB4709AWW1 my maytag dishwasher chopper screen was plugged and washer was not spraying water with any pressure. It looks like the impeller might not have the grooves to lock the chopper in place. I bought a new chopper assembly but I have not installed it yet. If the impeller is damaged can it be replaced and do you have a video to show how to do it?
1 Answer Dave, there is a video showing how to install the chopper, it is located on the parts page for the chopper, W10083957V Read More...
Jeff November 28, 2018 for Model Number KUDS30CXSS1 When I tried to replace the chopper assembly it looks like the old blade came in contact with the housing so the new one won’t sit properly. The slot where the screen sits is “chewed up” at about 6 to 9 o’clock on the motor housing and 12 to 3 o’clock on the cover. So it appears the old blade was oscillating because it was broken. The slot on the cover isn’t as bad as the motor housing and the slot is mostly intact. Is it possible to glue the edges of the screen to the motor assembly so I can get the cover on which I think will hold it in place. Any other thoughts other than replacing the motor?
1 Answer Jeff, It is unlikely that glue would hold the screen in place if the housing has broken where the slot is for the screen. This would require a sump housing for the unit. Read More...
Chris October 17, 2018 for Model Number 665.13742K601 Hello, about 2 weeks ago the arms weren’t spinning. Upon inspection the chopper screen was clogged even though it had been only a month or so since I cleaned it last. Today I found the same problem. I noticed that the chopper is not directly on the screen, should it be? How can I test if it is spinning, i.e. that I reinstalled it properly? Thanks in advance for your help.
1 Answer Chris, If your screen is getting that clogged that quick you need to make sure you put less debris into the unit.[Dont prewash but you need to scrape the plates.] There is a good video on the website about the install. Read More...
Amber April 28, 2018 for Model Number KUDS30FXSS8 Top dishes were not getting water so I looked through your videos and found that the chopper assembly broke loose and some the clip on the plastic cover for this assembly broke and does not snap in place (the screw seems to hold it in place fine). I took out the chopper assembly and ran the dishwasher and it works perfectly. Can I run the dishwasher without the assembly? I'm worried that there may be issue with the motor already and with the broken clip, if I buy the chopper, I would still have the same problem. Thanks very much for the videos!
1 Answer Amber, You will want to make sure that you install the chopper on the unit as this would most likely be an issue with the unit getting clogged by larger debris. Read More...