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Customer Questions and Answers for Electronic Control Assembly by Whirlpool

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Manufacturer Part
4.89 (64)
By: Whirlpool
Part Number: OEM18038691
Manufacturer Part Number: WP8530929

Note: If no display on the control panel, check the thermal fuse on board first before ordering this part.

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Questions & Answers

For Whirlpool Electronic Control Assembly (Part Number: OEM18038691)

1 Answer

Phil, You most likley have a couple of stuck keys on the control panel WP8051702. We'll send you the information, so you can reset the control, and conduct the key panel test and operation

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1 Answer

Hello James. You need to check and see if the float assembly is stuck in the up position causing the valve not to come on. If there is power to the water valve, but no water enters, and the water is on, replace the water valve W10844024. For the issue of some of the buttons not working, you will need to replace the control panel 8275206.

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1 Answer

Hello Jim. If the lights are not working on the control panel, you will need to replace the control panel WP3384234 on the unit.

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1 Answer

Hello Tom. If there are lights flashing, and the unit starts on it's own, you will need to replace the control panel W10757838 on the unit.

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1 Answer

Hello Kerry, You need to check the thermal fuse 675796. You can just check both sides to ground and if voltage is present on both sides, check the door switches 4318273. This model uses one switch for 120Vac and the other for neutral. Since you said you have 120Vac to the board, you need to check the other switch that carries neutral. You can use the hot terminal to test to so you will see a reading. Using the hot terminal as the reference for the test, go to both sides of the door switches and the one that shows 120Vac is the switch for neutral. It needs to read the 120Vac to both sides of this switch when the switch is closed. If this tests good, the control WP8530929 will be at fault.

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1 Answer

Hi Rob. CONTROL LOCK: The Control Lock light is turned on and all keys of the keyboard are disabled whenever the Control Lock feature is invoked by the customer. The Control Lock feature (and light) can be turned on or off by the customer at any time by holding down the Air Dry option key for 4 seconds. STUCK KEY: If the control detects that a key is stuck in the depressed position, dishwasher operation will be suspended and the control will flash the light for that key until the condition is corrected. If a key without a light is stuck or multiple keys are stuck, the control will flash the Lock-Out light. Keypad part # WP9744109. Thank You.

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1 Answer

Hello Wayne. Based on the information you provided, it sounds like the control panel WP9744497 is bad and will need to be replaced on the unit.

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1 Answer

Wayne, The "LED" button lights on the panel are part of the control panel WP9744497, not the control board WP8530929, as long as you have 110-120 VAC, into the control board, then the issue is, a loose connection on the "ribbon" between the control board and the control panel, or the LED circuit is failing in the control panel. Good Luck and Thanks

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Kelly for Model Number KitchenAid KUDS25HAL0

Like many others, my child lock light started blinking a week ago and the dishwasher will not operate. I tried the Energy Saver Dry reset procedure, turned off the breaker and removed the Electronic Control Assembly to see if I could get it going again. The ECA looks clean and the ribbon cable is not pinched or damaged. Do I need to replace the Electronic Control Assembly listed on this page or the Control Panel Assembly? The dishwasher is the Biscuit color, so I do not want to replace the Control Panel with a black one. Thanks, Kelly

1 Answer

Hello Kelly. Try holding the button for 10 seconds and see if it unlocks. If not, you will need to replace the control panel W10757838. The Almond and biscuit are no longer available for the unit and you have to use black.

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