Mike April 03, 2013 for Model Number Whirlpool GU940SCGQ3 I have a Whirlpool GU940SCGQ3; 3 months ago I notice the clean light did not illuminate at the end of the wash cycle. About 2 weeks later I noticed that the cycle status lights were dim; they continued to identify each stage of the wash cycle. All the different wash functions continued to operate normally. Then,after a week, the cycle status lights did not illuminate and the only wash function that operated was "china": this condition continued for about a month and then the dishwasher ceased to function. I replaced the thermal fuse and it's wires but, the washer still does not operate. So what is the next likely faulty part; the electric control or the console ?
1 Answer Mike, This sounds like it would be an issue of the control panel touchpad failing. If the touchpad is not sending the signal for what to do the unit will not operate. Read More...
John R February 23, 2013 for Model Number kudc25chbl1 This is a follow up to the repeated thermal fuse failure question. The P6 female connector is made of plastic and is quite charred. The wire and connector, though charred, seem to be solid. Should I just grin and plug it in? or should I splice a new piece of wire and with a new connector? Also, per your suggestion, I have a new heater coming. Is it safe to run the machine before I get that part, or should I wait. I surely do not want to blow another control module.
1 Answer Hello John, It is possible that the connector may be faulty and you would want to replace the connector and the wire that is charred. The charring can cause the wire to overheat and break. If the heater was the cause of the failure you will want to wait to run unit until heater has been replaced. Read More...
John R February 21, 2013 for Model Number kudc25chbl1 Repeated thermal fuse failure at final rinse cycle. P6 on the control board is black with burn and there is a burn smell. I ordered a new control board and have extra thermal fuse. What is causing p6 to fry?
1 Answer Hello John. The only other part of the circuit that was in the P6 is the heater. It may be wise to replace it as well. Read More...
Carol January 19, 2013 for Model Number GU980SCGQ3 My 11 year old Whirlpool dishwasher started working really weird tonight. It would go through the Normal cycle OK, but then automatically turn itself back on to the beginning of a "Power Wash" cycle. It actually did this 2 or 3 times before we realized what was happening. Then I pushed the Cancel/Drain and I watched it drain, stop, but then go right back to the Power Wash cycle. I then tried resetting the circuit breaker and also tried pressing the "Air Dry" and holding for 5 seconds to first turn off the Control Panel then turn it back on. This seems to have worked for now, everything is currently off, but I don't trust it and left the door open. We've never had problems like this before, and I'm wondering if there is some minor easy fix -- both the control panel and control board sound too expensive for an 11 year old machine. For instance the ordering page for the control board mentioned checking the thermal fuse first. Where would I find that I my dishwasher and how do I test it and could it produce the problems I'm having? Thanks for your help.
1 Answer Hello Carol, Disconnect power to unit for 30 minutes to allow to reset. Turn back on and see if it continues to do the same thing. If it does then you have a stuck key on dishwasher and will need to replace the keypad WP8051710. Read More...
Richard December 17, 2012 I have checked and I think I need a new Electronic control Assembly for my whirlpool Model DP940PWKM1. You say to check the thermal fuse first. Where is it located on the panel and what does it look like. Pat#AP3175633.
1 Answer Hello Richard, The thermal fuse 675813 is located in the control panel of unit usually right near the control board. When you look at the part number it will show you what it would look like, Read More...
Megan December 03, 2012 for Model Number 66515974992 So about a month ago my dish washer started acting up. If you push any buttons all the lights came on. So if I pushed a few buttons moved the lights then hit the cancel drain button then start it would run. We never knew what cycle it was it just ran. So that worked for a bit. Then it got to the point you had to cancel and drain it a few times then it would run. Now all that works is cancel and drain. You can still get lights to light up but not run at all. Can it be a bad board and what do I do?
1 Answer Megan, A faulty control panel / keypad assembly WP9744497 can also cause the symptoms you're describing. A quick easy check : try to program the diagnostic / test mode (Pressing the following option keys in the sequence shown will either start the Diagnostics Cycle or turn on the Rapid Advance feature for customer selectable cycles: HI TEMP WASH, AIR DRY, HI TEMP WASH, AIR DRY or POWER SCOUR, AIR DRY, POWER SCOUR, AIR DRY) if the program is successful, the dishwasher will run one cycle to reset the control, then the next cycle may or may not fail. If the test mode is not accepted, or the dishwasher ones the one cycle then fails on the next cycle, replace the control panel/keypad assembly. Read More...
John November 04, 2012 for Model Number KUDR25SHBL1 We have a KitchenAid Dishwasher. Control panel is blinking as if a child lock is on? Procedure to take it off does not work. Cancel and Child lock will blink together when you press Cancel. If I turn off the power overnight it will usually run 1 load but does not last. Turned power on just now and it filled up with hot water as if to run a cycle but quickly went blank and shut off? Thinking Control Board and not the Panel? What do you think?
1 Answer Hello John. Based on the information you provided, it sounds like the control board WP8530929 is bad and will need to be replaced in the unit. Read More...
Edward L. October 13, 2012 for Model Number KUDSO1FL556 The "clean" light has just started flashing and the unit will not work. What is the most probable cause. The unit is 7 years old and I do not want to pay a $100+ service call to determine that the cost of repair equals or exceeds the unit's value. Thanks! Edward L.
1 Answer Hello Edward, The clean light blinking 7 times is a fault code for the water heating circuit on board the unit. If the control doesn't see a predetermined increase of temperature in a set amount of time, the code will flash. First off, be sure you always run the hot water at the sink before starting a cycle to shorten the wash cycle. The most probable cause of this fault code is the heating element going open. Other possible causes are the door switch WP8269209, the control board WP8564543, the Hi-limit thermostat WP661566, and the wiring harness. Of course the first thing I would recommend is to visually inspect the heating element Heating element kit- This dishwasher heating element is for stainless steel tubs only. Includes a new computer board that needs to be replaced along with the element. For plastic tubs use W10518394. Part Number: 8194200 . If it has burned in to of course it will need replacement. If there is a white place, or much lighter place present it will need to be tested to ensure your not replacing a good part. You can test this with a multi-meter TJMA-DMT3. The wiring diagram should be found behind the kick panel and will guide you to the fore-mentioned components which you need to test. After repair you will also have to place the unit into the diagnostic mode to reset the control so it can run through cycles again. This procedure is as follows: On the control panel....heated dry, normal, heated dry, normal - OR - High temp, air dry, high temp, air dry. These keys must be pressed within 10 seconds to set the control into diagnostics. At this point you can allow it to go all the way through the self-diagnostic cycle or you can press cancel. Read More...
Andrew September 14, 2012 for Model Number 665.17779990 My Kenmore 665.17779990 dishwasher would not respond to function keys & the lock light was blinking i'd press cancle & they would both flash & no response of funstion keys.I tried the reset routine, no avail. So i orded the control board (8530929) & installed it no problem. The dishwasher will now function. The Problem now is that ONE of the keys will not respond (pots & pans button) i checked connections. nothing, and the the thing is pots pans function used to start when you just pressed rhe start button alone, but now when you press the start button it runs the normal wash cycle. it's like the board will not reconize pots & pans function now when it used to default to it when you pressed start. evrything else works fine but i am wondering if i got a incomplete program on board? or if i need to swap it out again?
1 Answer Andrew, The issue in the control panel/keypad assembly WP3384340, based on your post information. You will need to re set the control board, after you replace the assembly ( Pressing the following option keys in the sequence shown will either start the Diagnostics Cycle or turn on the Rapid Advance feature for customer selectable cycles: HI TEMP WASH, AIR DRY, HI TEMP WASH, AIR DRY or POWER SCOUR, AIR DRY, POWER SCOUR, AIR DRY ) Allow the control to cycle through the diagnostics until it is complete and shuts off. Read More...
Larry August 18, 2012 for Model Number Kenmore 665.15772990 This started yesterday. The CANCEL/Drain light comes on by itself and the machine starts trying to drain the empty dishwasher. We left the door open to keep it from turning on by itself. Last night we ran a load overnight and when we checked in the morning the cycle seems to have finished because the dishes were clean, but the CANCEL light was on. Which part do I need to replace?
1 Answer Hello Larry. Based on the information you provided, the control panel WP3384340 is bad and will need to be replaced on the unit. Read More...