Helen K February 17, 2019 I have a whirlpool top load washer model WTW5000DW1. I need the small plastic lid lock on the top of the lid. A small piece broke off and it will not go past wash/drain. Can I buy just the small plastic piece for the lids edge that locks it for spin
1 Answer Helen, The door strike that would work for this unit for the lock would be part number W10837741. Read More...
Lem Hardy May 29, 2018 for Model Number WTW4800BQ0 No hot water. Replaced the inlet water valve and the temp control switch. I can switch wires from the cold water solenoid to the hot water solenoid and I have hot water. The problem is when you select hot water I just get a humming noise and there is no voltage going to the hot water solenoid. Is the problem in the control board?
1 Answer Lem, Yes this issue would most likely be caused by a faulty control board which is part number W10581897. Read More...
Michele April 19, 2018 for Model Number WTW4800BQ1 I have a whirlpool top load washer model #WTW4800BQ1. Once my washer gets to the rinse cycle it fills and sits, then drains and says done. If I catch it when it is filling and hit the pause button and then hit again the lock light comes on and the cycle finishes properly. What is causing the lock button to not engage on its on during the rinse cycle.
1 Answer Michele, If the lock is working on some cycles then this would be an issue with the main control board on the unit. Read More...
Bill F May 22, 2017 for Model Number MVWC400XW0 When I turn selector to hot water nothing happens. But the cold water run all the time. Wife has been complaining about nothing but cold water to do washing. I took of the hose to the hot water inlet to washer and water is going to washer but won't let hot water into machine. Can you help please
1 Answer Bill, You will want to check the screens on the water valve to make sure that they are not clogged. If this checks ok then check the thermistor to make sure that it is good. If this checks ok then the issue will most likely be the water valve. Read More...
Mike February 15, 2017 for Model Number WTW4800XQ4 I have a Whirlpool top-load washer model#WTW4800XQ4. Tub does not fully drain. There is always water at the bottom of the tub. The pump is good and all hoses are clear. The machine is spinning out but it sounds like the pump isn't staying on long enough and at time's it will sit there with the panel indicating spin and nothing happening. Thank you.
1 Answer Hello Mike. Check and see if the drain pump has a partial blockage in the unit. If not, then you will need to order and replace the drain pump on the unit. If you think the drain time is wrong, then the board will need to be replaced. Usually it is the pump and not the board. Read More...
Gary October 18, 2016 The lid lock lite blinks some times during the cycle and the machine stops running. What does the blinkin lite indicate?
1 Answer Hello Gary. That usually indicates the lid lock is bad and will need to be replaced on the unit. Read More...
Chris September 20, 2016 for Model Number caw9244xq2 My crosley washer when started the lid will lock the washer will fill with water but it will not go in to wash cycle then it will drain spin out and repeat all cycles accept for it will not wash what could be the issue with it maybe the lid lock switch
1 Answer Hello Chris. Based on the information you provided, it sounds like the control board W10480289 is bad and will need to be replaced on the unit. Read More...
John B July 21, 2016 for Model Number WTW4800B Whirlpool "POS" washer Have a Whirlpool WTW4800B washer ,bought just over a year ago. Now having function issues with the unit . After it completes a complete wash cycle it stops and unlocks. If you do not open the lid to unload within just a few minutes the washer start refilling and start a completely new wash cycle. It will do this over and over. Tried unplugging it in hopes it would reset the timer/ control board but did not help. Would this be a control board issue or something else? Honesty this washer has been a piece of crap since we purchased and my wife hates it but if it can be fixed for a fair price I will have to repair for now. Belt driven ( walks all over the room if the load is not balanced). Once you select a water level and start it you can't adjust the level. Lid lock is a pain in the butt as you can not open the lid during a cycle to add solution or check on load. Anyway sorry to vent! Just need your professional help and input. Thanks John Blythe
1 Answer Hello John. It sounds like the board W10581897 is bad and will need to be replaced on the unit. Read More...
B.F. April 11, 2016 for Model Number MVWC200XW1 Washer was not used for 6 weeks .Water was off. Now Functions normally but will not automatically go to spin cycle. Turning knob to spin will make it spin.
1 Answer Hello B.F., You should begin by running the units' diagnostics to see if there are any fault codes. If there are no codes or the unit will not enter the diagnostic mode, the control W10393483 is the most likely cause. Read More...
Will January 19, 2016 for Model Number MVWC200XW Washing machine fills, runs wash cycle, then when it gets to spin cycle, makes humming noise, and nothing else.
1 Answer Hello Will, If the unit doesn't drain, the issue is most likely a bad drain pump WPW10276397 or a foreign object blocking the drain pump impeller. If the unit is draining you will need to pull the tech sheet and run the diagnostic test mode. Read More...