Mark January 16, 2021 for Model Number KRSC503ESS00 I have owned this KitchenAid model for 5 years now and recently the tray for the ice maker has been getting knocked off the motor that turns the tray for dumping the ice into the bin. When this happens it causes water to leak out of the chute for the ice to dump when you press the ice pad on the door. I have been able to disassemble the unit and reinstall the tray, which stays put for a few days and then for some reason gets knocked out of place again. I am looking to replace the whole ice maker assembly in hopes this solves the issue.
1 Answer Hello Mark, You will have to replace the complete icemaker assembly W10873791 since the ice tray is not listed as an available replacement part. Read More...
Jere Gauss November 23, 2020 for Model Number 106.51132213 Ice maker stops producing with just a couple layers of ice at the bottom of the reservoir. I can no longer get the supply of ice higher than that, even when activating the rapid ice option. I've noticed that often the rapid ice feature is shut off automatically not long after I've selected it. Other than that, everything seems to function normally. Water filter is fresh. When ice is being produced, it's produced quickly and with normal size cubes. But then it just stops. I've taped over the door light switch and the ice-reservoir installed switch to see if I could catch the sensors in action while the system is cycling. I found the "full" detection lever drops only an inch or so. Is that normal?
1 Answer Jere, This icemaker arm will only drop down just enough to know that the ice bin is full. Based on the information that has been provided, this issue sounds like it will be an icemaker issue with the unit. Read More...
Cliff September 15, 2020 for Model Number KRSC503ESS01 The ice maker has slowly stopped making ice. water flow is good and temp is good. I am unable to find a list of error codes or any video that feature this model Kitchenaid. I believe i was able to reset the ice maker a couple times using info from some videos. Where can i find info on replacing and troubleshooting this ice maker?
1 Answer Hello Cliff, first check the wiring at the bottom of the freezer door to the cabinet for any wire problems, next the freezer temp should be below 10 deg, preferable 0-5 deg, lastly the diagnostic tech sheet for this model is located in a plastic bag under/behind the front lower grille with all the test information. Read More...
Coleen September 09, 2020 for Model Number WRS576FIDM01 Whirlpool WRS576FIDM01 in door ice maker stopped making ice. There is no water reaching the ice cube tray. The water to the in door dispenser works fine, replaced water filter and the water pressure is fine (dispenses about just over 1/2 cup in 5 seconds). This is what I've tried: 1) Replaced the ice maker unit W10873791 - still not making ice. 2) Checked the wires at the hinge of the freezer door - no broken or damaged wires. 3) Thought maybe it was a faulty water inlet valve, Replaced W10341320. After testing the continuity on the old & new they both show continuity on both solenoids. The red (for the water dispenser) shows continuity (183 Ohms). The Yellow (for the ice maker) shows continuity (238 Ohms). So even though replaced, that wasn't the problem - still no ice. 4) Filled ice tray manually by adding water to the tray to see what would happen - nothing, ice maker doesn't discharge the ice. 5) Discovered ice blockage at tube where it dumps water into the ice tray - cleared ice blockage with a hair dryer. I can see that it cleared the larger black tube. Can probe about 3/4 inch with a pipe cleaner into the small tube and comes out wet- so I believe the blockage is cleared. Still no ice after 24 hours. Freezer temp set to 0 degrees, raised to 5 degrees to see if makes a difference. No ice. 6) Checked the on/off switch - have continuity when the switch is on and the door sensor is depressed. I see mention of a tech sheet behind the kick plate on the front of the unit, but I've removed the lower kick panel and don't see anything. Suggestions for next steps to diagnose what the problem might be?
1 Answer Coleen, it would be recommended that the freezer temperature is verified using a thermometer. If the temperature is not less than 10°F, the ice maker would not harvest properly. The temperature being out of range can be caused by a failed thermistor or control board. Read More...
Pat August 27, 2020 for Model Number Whirlpool Refrigerator Model WRS571CIDM01 Ice maker in Whirlpool Refrigerator Model WRS571CIDM01 is not going to the 90 degree position to be filled with water. Slight offset so the entire cube tray doesn’t fill. Any suggestions on how to fix this?
1 Answer Pat, If the icemaker is not rotating all the way back to the start position in which the tray is flat then this would be a faulty icemaker and it would need to be replaced. Read More...
Kberthelot August 02, 2020 for Model Number 10651135710 I have kenmore 10651135710 and the ice maker stopped making ice. I have checked the inlet valve by swapping the plug for water and ice valves and when water lever is pressed on the door water flows into the ice tray. When swapped back correctly the ice maker never calls for valve to open. I have searched all over the internet for a wiring schematic but cannot find one. Can you assist me as to what to check within the circuit that would be calling for the water solenoid for the ice maker to open?
1 Answer I didn't have any luck with your model number. In most cases, if your valve tested good the ice maker needs to be replaced. It could be either a bad temp sensor or control inside the ice maker. Read More...
Ben July 12, 2020 for Model Number WRS571CIDM01 I have a Whirlpool fridge, model number WRS571CIDM01, not making ice. I replaced the ice maker, part # w10873791. But it still doesn't work. I suspect that no water is coming into the ice tray. But the filtered water outlet works. Any suggestions?
1 Answer Hello Ben, this model being a SXS ref , check the wiring harness under the bottom of the freezer door for any problems first. Next, your model came with a Technical test sheet located under the ref cabinet behind the front grill, you can use it to test cycle the ice maker and also activate the ice maker water valve. Read More...
Brook June 19, 2020 for Model Number WRS970CIDH00 Icemaker totally dead but the rest of fridge/freezer/water dispenser cools/dispenses just fine. Technician said to replace ice maker. Is this the part i need? This number is on the sticker attached to the ice maker: W10771736A Thanks so much for your help!
1 Answer Hello, Brook. The icemaker for the WRS8970CIDH00 refrigerator is p/n AP6026347. Thank you. Read More...
Mike June 18, 2020 for Model Number MSC21C6MDM02 The ice maker stopped making ice a while ago. I replaced the whole ice maker and it still didn't work. I called out a repair person and they couldn't figure it out. I was able to do diagnostics, and the thermistor is sending a 2 back, which seems to indicate that either the freezer is too cold, or it is just an open connection. Is the thermistor part of the ice maker? or could it just be bad wiring at this point?
1 Answer Mike, If you were on test 47 reading the ice maker thermister and had a reading of 2 then yes the thermistor or the harness has failed.At 36 degrees the thermister should read 7.964K ohms of resistance and 0 degrees should read 23.045K ohms of resistance. Testing from the main board will allow you to test through the wire harness to the thermistor so if readings are correct then the control would be your issue. Using the ohms i sent you test at P7-1 and P7-2 for ice maker thermister. refrigerator thermister is P5-1 and P5-2 and freezer is P5-3 and P5-4. Read More...
Doug June 01, 2020 I just replaced the w10873791 ice maker in my Kitchenaid frig. It shipped with the arm that detects a full ice bin in the up position, which I assume means that the ice maker is shut off. In any case, the ice maker is not making ice. Is there some why to get the arm to come down?
1 Answer Doug, With the arm up by the ice maker mold, it should cycle. We will need your model number to help diagnose the issue. Please post another question with all your info included thank you. Read More...