Ntw6405ew0 Parts

First went through the troubleshooting guide on the website and read the various stories and watched the repair videos for replacing the springs and suspension pads. Then before ordering any parts disassembled the machine only to the point of removing the cabinet to see if there were any obvious issues. The springs appeared OK but I couldn't tell of they were fatigued or not and all were in place but the tub suspension pads were definitely worn out. I then put the machine back together and went... Read more

• Noisy

Using appliancepartspros.com site took washer apart to diagnose bad clutch. The clutch was bad but once inside I noticed grease everywhere and after a quick online chat with rep. determined gear case was leaking and needed replacement. Replaced clutch & gear case. Followed video tutorial and took a little more than 30 minutes start to finish for me - I have no experience. The most difficult part for me was actually just getting the retainer ring (little wire) to secure clutch in place-took... Read more

After looking up the model number of my washing machine on AppliancePartsPros.com I ordered the suspension rod kit, two sets of tub centering springs (one spring per corner), a Ring-Tub (mine was breaking apart due to banging around) and a spare suspension bearing kit in case I need it later. I spoke to a very helpful customer service rep on the phone just before placing my order. They have customer service representatives answering the phone late at night. I was surprised. All of my parts were... Read more

Using repair help suggestions from other users and youtube, I narrowed it down to the transmission (part #320) mainly because it was a metal-to-metal noise. The parts came in one day, thank you AppliancePartsPros.com. I installed the transmission but the noise was still there. Unfortunately, I didn't investigate enough and found a youtube video that suggested it could be the mode shifter (part #325) and that's what it was. I still saved money because having a service tech fix this problem... Read more

I had replaced the Agitator cams a couple of times already due to my brother-in-law overloading the machine which stripped the teeth off of the cams. I also noticed the agitator seemed to 'wobble' and made 'knocking' noises quite a bit. I reviewed the video on the Appliance Parts Pros web site, disassembled the agitator and cleaned everything up, which helped a little, but not enough. Figuring the agitator itself was worn out also, I looked up and ordered all the parts for the upper agitator on... Read more

I replaced the washer plate and new screw/washer part. Easy fix and back up and running in ubder 10 minutes. Read more

The part is so new no video so I went onto a similar part and watched video that got me about 80%. Then, called and customer service sent me a service Manual but this still was not specific so I broke the old to get it out and in the process figured out how to do it correctly. So I installed the last bit of it which was the bezel through the machine top by myself correctly. So you take the old one out by pushing out to the right from the bottom side using a screw driver for leverage. It will... Read more

Ordered new valve assembly, part arrived 2-3 days, installed part same day it arrived. Some difficulty getting to the two screws holding it in due to small area to work. Once that was figured out, reinstall went very smoothly, total time about one hour. Probably saved a couple of hundred if I had to hire a plumber to fix it, plus the parts. Very satisfied with the service. Read more

I ordered the parts, after assuring my diagnosis was correct from APP’s knowledgeable representative, and they were shipped quickly. I tipped the washer and disassembled the parts to be replaced and then installed a new clutch, clutch spring and mode shifter. Read more

Disassembled washer and replaced gearcase and reassembled. Read more

I replaced the washer plate and new screw/washer part. Easy fix and back up and running in ubder 10 minutes. Read more

• Burning smell

All's well that ends well, but the getting there was a bit of a pain. The web site suggests 3 possible causes for my problem (incl. the burning smell). I began with the first two since they were inexpensive compared to the motor, which was the third cause (and also the least often cause). There is no way to visibly tell if the motor is bad or not. After replacing the clutch assembly, which did have some plastic pins broken off) and the motor coupling (which actually looked fine, but the... Read more

I found a YouTube video, order the parts about midnight Saturday and-they came in the mail before lunch on Tuesday. I laid the washer on the rear panel, removed both pulleys to clean them, installed the speed sensor. bolted the pulleys back in place, installed the new belt-making sure it was centered and everything moved freely, and attached the belt/pulleys cover. I set the washer back up, reattached the water lines, placed the drain tube, and plugged in back in. Works like new !!! 30 minutes... Read more

Replaced suspension rods. Read more

Pulled the washer apart (using your videos as a refresher) and found that the plastic coupling between the motor and the transmission had failed. Searched for parts vendors and found your site. Ordered the coupling on-line and went back down to clean up the machine. In the cleaning process I found a damaged thrust washer for the upper agitator and broken drive dogs for that same agitator. I went to the website to see if I could augment my initial order. I did not want to pay shipping costs... Read more

It was a fast fix. its a Maytag Centennial Top load washer. it took me about 20mins to remove the pump and instal the new one.Most of the time was spent moving the washer. Read more