Ntw6405ew0 Parts

I started with the suspension pad kit and the tub suspension pads. I do have to say if you have an older model washer (mine is approx 17 years old) be prepared to let the inner tub sit in penetrating oil for a few days before attempting to take the tub out. I was able to get to this point on my own and then it wouldn't budge. My husband ended up buying some direct drive tool (it was pretty cool) and was able to break the tub free after two days. Yay! From there he took the the inner tub and put... Read more

Installed new pump Read more

I pulled the old washer plate out and then replaced it with the new one. No problems, and working like a new one again. Read more

Rebalanced the load but noticed the drum was sitting lower and the springs were wore out and it went out of balance easy, so i got the suspension rod kit and installed it and it works much better. It took me 2 hours because i didnt have adequate room to move around. Hour job if you have room. Read more

• Won't start

Not knowing for sure that the problem was the capacitor, I was reluctant to purchase and replace the part. I went AppliancePartPros.com web site and clicked on the part replacement video.The repair video was short and well illustrated. Before the repair began, the service rep says, " the reason you would replace the capacitor is that after turning the timer on, the machine would just hum." The instruction video was the reason that I purchased the part at AppliancePartPros.com The part was... Read more

My wife and I along with Mat on the video replaced the upper and lower friction pads, along with the balance springs. The machine runs smooth as it did new. Thank you everyone at Appliance Parts Pro and Mat. You are a great company. P.S. my wife and I should had made our own video for you since we are both in our 60s I bet it would have been funny Thanks Again. JIm & Debbie from Texas. Read more

Unscrewed console and tilted it back. Then removed clips for machine skin. Rocked it back slightly to access the tub side hose. Removed water inlet valve assembly and removed from the valve. Fished out the old hose. Fished in new hose. Reattched it then reassembled unit. Spent 15 min looking for clip I lost on NASTY FLOOR AAAAAARGH! When done I tested it then found the cold inlet hose screen was clogged. Went to store and replaced hoses and inlet screens too. Glanced over at other washer and... Read more

I watched a few on line videos. Found 2 easy things to check. The motor coupler then the clutch. It took me about 30 minutes to get everything apart and find out which problem it was. Went on line to Appliance Pros.com and ordered the new clutch.It came in 2 days. Took less than 30 minutes to get it on and get everything back together. It was awesome. Read more

Viewed YouTube video of AppliancePartsPros.com replacing the agitator to see if I could do it myself. I ordered part from Sears but they never delivered. Cancelled order with Sears, ordered from APP and was sent part within 24hrs by fedex for less than Sears charged. Will only go APP and would recommend APP to everyone. Using the video I easily replaced the part and our washer is back in business! Thank you APP!!!!! Read more

• Shakes and moves

REPLACING THE SUSPENSION PADS AND REPLACE THE BALNCE RING EVEN IF MY DIDN'T LEAK ANY FLUID OUT OF IT... IT SOLVE THE PROBLEM, IT WORKS BETTER NOW THAN IT EVER DID, THE ONLY THING I COULD COME WITH IS THE MANUFACTURE PUT THE WRONG BALANCE RING IN IT TO START WITH... MY IS A 400 KENMORE TOP LOADER, IT IS THE EASIES WASHER I HAVE EVER TAKEN A PART.. I WISH CARS WERE THAT EASY... IT TOOK ME OVER A MONTH FIGHTEN THIS PROBLEM UNTIL I FOUND IT ON YOUTUBE... WHAT BLESSING IT WAS... Read more

First it was covered under warranty. They sent a repair person out and he said it had an extra washer holding the tub down to the transmission. He removed the washer and it worked for about a month then the same thing started happening again. I took the washer apart and realized it was missing the washer hub which holds the tub off the bottom. Problem is fixed now, go GE. Maybe include all the parts in your washing machines. Read more

• Will not stop filling with water
• Leaking

First off I have to say that Appliance Parts Pro's saved me from hiring a repair person, and quite possibly just getting rid of my washing machine. Their video's helped out SOOOOOOOO much and the advice one of their agents gave me over their online chat helped me trouble shoot something when I got stuck. On top of this they shipped my parts fast enough that less than 12 hrs later they arrived, which allowed me to get my machine up and running way faster than the other options I had available.... Read more

After looking up the model number of my washing machine on AppliancePartsPros.com I ordered the suspension rod kit, two sets of tub centering springs (one spring per corner), a Ring-Tub (mine was breaking apart due to banging around) and a spare suspension bearing kit in case I need it later. I spoke to a very helpful customer service rep on the phone just before placing my order. They have customer service representatives answering the phone late at night. I was surprised. All of my parts were... Read more

Using repair help suggestions from other users and youtube, I narrowed it down to the transmission (part #320) mainly because it was a metal-to-metal noise. The parts came in one day, thank you AppliancePartsPros.com. I installed the transmission but the noise was still there. Unfortunately, I didn't investigate enough and found a youtube video that suggested it could be the mode shifter (part #325) and that's what it was. I still saved money because having a service tech fix this problem... Read more

Touch up paint Read more