Dave October 26, 2016 for Model Number PDW9980N00SS I purchased a new module control assembly while disconnecting & inspecting the connections on the wire harness I noticed that the connection block on the wire harness was cracked/burnt by pin #10 & 11 (last 2 pins). Above the pins it's marked DTRA. Called GE to see if they sold a wire harness and they don't. How do I go about repairing or replacing the white plastic connector block.
1 Answer Dave, Unfortunately we would not have connectors and the only way that you would be able to do this is to locate somewhere the connector and the pins that go in the connector and cut and splice the new pins to the wires and put them in the new connector. Read More...
Geoffrey K October 17, 2016 for Model Number cdwt980v055s The control panel display appears to have lost power. On pressing control buttons none of the display lights appear. Nor is the greeen light indicating power to the dishwasher when the door is closed. Can you suggest possible causes please.
1 Answer Geoffrey, The most likely cause for this issue would be either there is no power getting to the unit or the control board on the unit is faulty. You will want to test at the control board to make sure that there is 120 vac to the board. If there is then the control board will be the most likely cause for failure. Read More...
Plg September 26, 2016 for Model Number PDW8880L00SS The dishwasher does not fill to the proper level and turns off. If restarted without draining, it will usually finish filling and go through the prewash cycle and may or may not go through the rest of the wash cycles. Is this a control module problem?
1 Answer Plg, It sounds like the water fill is not enough and would suggest checking for clogs in the water valve. If the water valve checks ok then the control board would likely be the issue. Read More...
Dustin March 12, 2016 for Model Number PDW9280N00SS A few months ago, I was not able to change cycles on the keypad however, the start button still worked. After this taking place the start button also stopped working as well. I replaced the Keypad and everything worked fine for another month. I purchased another new Keypad (since I thought the first one I had just bought may had been defective). Now the up and down arrows to change the cycle are not working again and the start button is not responding either. The only way to get the start button to respond, and the dishwasher to run, is by turning the breaker to the dishwasher on and off. Then it will run for a load or two and then become unresponsive again. Thanks
1 Answer Hello Dustin, You should check for any signs of moisture in the control area. This will cause connection issues and electronic control issues. The gaskets around the venting is where a void will be present. The vent operation should also be verified as this can cause excessive moisture if malfunctioning. The keypad should be replaced again and the door switch assembly examined closely. Read More...
John January 27, 2015 for Model Number PDW9980L00SS Start/reset light just blinks, won't turn on. Turned off the power, no effect. Help!!!
1 Answer Hello John. Make sure the door switches are good on the unit. If so, you will need to order and replace the membrane WD34X11158 on the unit. Read More...
Leo N September 22, 2014 for Model Number GE PDW9980L00SS Dishwasher has intermittent to regular failure to start or finish a cycle. In most cases after pressing start and closing the door the washer adds water but fails to run. Other times it has started to run but quit at some time before soap was dispensed. I had observed the keypad "Power cycle" after starting the washer. I suspect the control module, but wonder about the latch as well. I have had "Wax Switches" go bad in the past and create issues similar to this on a washing machine.
1 Answer Leo, It is possible that the microswitches in the latch assembly could be making intermittently and causing the issue but with how the unit is operating it sounds more likely that the control module is bad and would need to be replaced. Read More...
Rc July 12, 2014 for Model Number PDW9280NSS the unit cycles completely, water flows in, the water drains however no water goes through the spray arms. what would cause this?
1 Answer RC, You'll want to check and make sure you have enough water in the tub. Start the dishwasher, let it run 3 to 5 minutes, then unlatch the door, remove the lower rack. The water level in the front of the tub in the area of the float should be 1/2 to 3/4 inch deep, if not, there's not enough water to properly pressurize the pump and circulate the water. If the water level is in range, you'll need to remove the wash pump assembly WD26X10053 and check for a damaged impeller WD19X10038. Read More...
Reed June 30, 2014 for Model Number PDW9980NOOSS Display has power but displays jibbery. The Dishwasher was about 4 years old when I took it out and put in the garage. Is it highly likely that the display module has gone bad. I am trying to weigh the benefits of fixing the washer or buying a new one.
1 Answer Hello Reed, For model number PDW9980N00SS the issue will be in either the control module assembly WD21X10370, the module display WD21X10255, or the connections between the two. Read More...
C. W. May 22, 2014 for Model Number PDW9700N00II I've encountered a GE PDW9700N00II with the top control keypad membrane. Is this control module compatible with top control dishwasher units?
1 Answer Hello C.W! The module control asm WD21X10370 is compatible with model PDW9700N00II, however, we can not guarantee that it is compatible with all top control dishwashers. Thanks. Read More...
Jason May 05, 2014 for Model Number PDW9280NOSS Last night my dishwasher got so hot during the drying cycle that I needed pot holders to take the dishes out. After I emptied the dishwasher the heating element continued to run. I cycled power to the dishwasher and it seemed to clear the problem put I'm afraid to leave the power on to it while away from home. Should I replace the control module or do you recommend a different part? It's almost like the drying element relay was stuck.
1 Answer Jason, With the element staying on even though the unit was off would be a stuck relay on the control module which would need to be replaced. The part number is WD21X10370. Read More...