Debbie January 19, 2020 for Model Number RF260BEAESR My evaporator keeps freezing up and the fan starts getting louder and louder. The refrigerator temp. is cooling properly but the freezer is too cold. Thanks for any help.
1 Answer Debbie, the freezer thermistor DA32-10104N would need to be tested for proper operation and it should measure a resistance of 28KO at 0°F, 13KO at 32°F, and 5.6KO at 71°F. The defrost heater DA47-00424M and defrost thermostat DA47-00243K should be tested to ensure they are operating properly as well. The heater should measure 60O of resistance and the defrost thermostat should measure continuity. Read More...
Kwest September 25, 2019 for Model Number RF263BEAESR/AA After a very short power outage and 10min unplug and control reset: Constant blinking fridge temp LED 44F (this is the only thing blinking on the control panel). Juices, milk, and food are freezing up. Temp inside the fridge is approx 27F constant even though the fridge temp is set to 38F. No ice/water from the dispenser (suddenly stopped). Performed self-diag. Screen blank w/no error codes then reset to blinking 44F. Can hear fan and compressor operating. The freezer temp is correct and it is operating as it should. Performed 'forced' rd approx. a dozen or so times. Same result. Blinking fridge temp LED at 44F. Is this just a bad temp sensor replacement or something else? If the repair is to replace the temp sensor, is this the one on the evaporator coil assembly? If so, what is the exact part# for this model as I see several? In this model, is the temp sensor and evaporator sensor the same thing? Also, can you explain what a ' correct frost pattern ' is? Any suggestions would greatly be appreciated. Thank you for your help.
1 Answer Kwest, Based on this information, it sounds like the main control board would be the cause for the flashing led and the temperature getting too cold. Read More...
Alan September 13, 2019 for Model Number RF24FSEDBSR/AA-0000 The area immediately above the evaporator, to the right of where the fan is, keeps freezing up, over and over again. The freezing up spreads sideways and then causes the fan to make a noise as it hits the ice build-up. I saw a Samsung bulletin that said to move the sensor to the other pipe to the left of the current position. I tried this and it made no difference. Should I move it back? Is the ice build-up problem because the sensor is not working or a known design flaw or some other problem? If it could be the sensor, how do I test it? One last question, to move the sensor, I had to remove some black pitchy material, which I couldn't put back on the sensor in the new location. Is this stuff important, and if so, what should I replace it with? Thank you
1 Answer Hello Alan, The black stuff is for sound dampening only and is not important. The sensor should be fine as long as it is to the left of the line. The icing you describe sounds more like a sealed system restriction than a sensor issue. I would recommend having a Freon certified technician check the unit for proper operation. Read More...
Ralph September 03, 2019 for Model Number RF28HFEDBSR/AA Hi, We had to shut down the refrigerator for one day so, it could make ice again as we read in a web site. After we turned up, the freezer temp goes to 0 but the refrigerator does not go under 58 F when we set it up to 40 F... There is a temp sensor on the top of the left door and I was wondering if it is broken... I put the sensor in a glass with cold water and the temp in the display did not change... We put a thermometer inside the refrigerator and the temp matches the display... What it could be? Thanks, Ralph
1 Answer Ralph, you may want to inspect the evaporator section for what kind of frost pattern there is as well as ensuring that the fan DA81-06013A is operating. With the door switch engaged, the fan should be receiving 12VDC for operation. If it is receiving 12VDC and not rotating, then the fan has failed. The fact that the display is indicating the correct temperature that is measured with a thermometer indicates that the cabin thermistors are good. Read More...
Randy August 06, 2019 for Model Number RF4287HAWP/XAA The freezer is set to 8°F but the temperature inside the freezer is 13°F.
1 Answer Hello Randy, You should use a digital thermometer on an item that has been in the unit for at least 24 hours to get an accurate reading. A standard thermometer will not give an accurate reading since it will read the air temperature inside the unit and when the door is opened, the temperature will rise too fast for an accurate reading. If you do it this way and the temperature is still off you can change the temperature sensor DA32-10104N in the freezer compartment. If the problem still exists, the issue will be in the circuitry of the main board DA41-00684A. Read More...
Graham July 16, 2019 for Model Number RF261BEAESR/AA Hi, What is the purpose of this sensor: DA32-10104N in Samsung model RF261BEAESR/AA Thanks so much
1 Answer Graham, This sensor DA32-10104N is the sensor that is located on the evaporator and will control the defrost circuit of the freezer compartment. Read More...
Coralee March 23, 2019 for Model Number rf30hbedbsr/aa 1. when i put in the model number is pulls up a 0001-0004, but my model number doesn't have the extensions. What model part do I use bc they all have the -extensions. 2. i get no error codes on my cooling panel outside the fridge. But the temp inside the fridge is 50, but showing 34. freezer is working. fridge was actually showing correct inside temp and warm inside, but 3 days after taking out fan, the fridge actually cooled to 50-40, but temp showing on outside of fridge is 34 and "cool". not sure weather to replace the fan or thermostat or something else....please help. thank you
1 Answer Coralee, Check and make sure the temperature control hasn't been reset to the Celsius range, by accident. Make sure the doors close and seal properly and the interior lights go out when the doors are closed. The refrigerator sensor DA32-00011D is a possibility, but based on your description and information the DA97-13756A Fan would be the more likely issue. Read More...
David February 19, 2019 for Model Number RF28HFEDTSR/AA I am getting an error 2c and the cold section is freezing the food. i was told it a sensor but I am not sure which one to replace and were it is located. Thanks
1 Answer David, When measuring the voltage between the Main PCB CN30-"6" ? CN76-"1", it should read between 4.6V~1.0V. The resistance at the same connector should read 11,800 and is found inside the rear cover. DA32-10104N is your part number. Make sure that has not become disconnected before ordering one. Read More...
Steve December 18, 2018 for Model Number RF4267HARS Trying desperately to find the correct temperature sensor for the refrigerator section. Not the one that is for defrost, the one in the air outlet at top. The one I pulled out has 1306 stamped on it, and temps were too cold. I replaced it with a best guess DA32-00011C and now it gets too warm. Please help!!!
1 Answer Steve, The Ref. Temp. sensor for the model number you supplied is 6500JB2001B / 6500JB2001B Refrigerator Temperature Sensor. The part is in stock and available at this time. Thanks, Read More...
Tim Roth August 24, 2018 for Model Number RF28HFEDTSR/AA My freezer was not cooling properly. No ice being produced by bottom ice maker and food thawing. Tech came out and replaced compressor (sealed system fix). After one week only two trays of ice were produced and they melted. Tech came back out and replaced compressor again. He noticed first replacement was not working hard, same with second compressor. Its as if the freezer is signaling the compressor that no cooling is required. He tried the forced method and it cooled but not properly. Panel on front says 0 degrees in freezer but if I reset (unplug) the true temp is displayed as 18 to 28 degrees. I think the Ice will not harvest unless the temp is low (5 degrees?) is there a sensor that may not be working properly in freezer compartment?
1 Answer Tim, The sensor would most likely not cause this issue. It would be recommended to check the frost pattern on the evaporator coils in the freezer and make sure that they have a full even frost pattern. This issue sounds like a fan may not be running, the unit not going into defrost something other than a sealed system type of issue. Read More...