Customer Questions and Answers for Refrigerator Ice Maker Assembly by Samsung

Hello Mike, With water dispenser dripping you would want to check to make sure that the ice dispenser door is closing tightly. If not it will cause leaking issue. If water dripping from tube then you would want to replace the water valve DA74-40150H.

Hello Buck, You would want to replace the icemaker DA97-00258C. Motor on icemaker has failed.

Hello Tony. You will need to purchase the icemaker assembly DA97-00258C to replace the arm on the icemaker.

Hello Shari, If the icemaker cycles when you hit the reset button then there may be something blocking the icemaker arm from coming down during normall cycle. Make sure that the ice bin is in the unit properly and that there is nothing that would cause the arm to not come down fully when cycling. If this is the case then remove the blockage. If nothing blocking then it sounds like a bad icemaker DA97-00258C.

Jane, You'll need to check and make sure the Ice Tray sensor is properly mounted to the bottom of the ice tray, and the connections at the freezer wall connection ar tight and proper. Thanks

Linda, check the ice maker wiring harness, make sure it is seated and locked in plcae, and make sure you reattched the temp sensor to the ice cube tray. Press and hold the "black rubber" test button on the bottom edge of the ice maker control module for 3 to 5 seconds and the ice maker should enter a test mode, if not replace the icemaker assembly DA97-00258C . Thanks.

John, You will need to hold or tape the freezer door light switch "in" and press and hold the black rubber test switch on the bottom of the icemaker control head, for a few seconds or until the ice tray starts to rotate, then observe the operation of the icemaker, when the tray reaches about 160 dgrs, the lip of the tray should catch the lip on the back wall of the support, and the tray should start to "twist and the cubes should fall out, into the bin, if all's OK. The most common issue for your complaint is the tray DA63-01453B is cracked or broken. or the rear wall of the support DA61-02205A is cracked in the arae of the catch that twists the tray.

Hello Steve! Being in the U.S. yes, you will use the 120v icemaker part number DA97-00258C. Thanks!

Hello Victor. According to the manufacture, there is a kit manufactured for this model number for the issue you are having. The kit part number is DA81-01043H and is used for slow or no ice making issues. It sounds like you will need to order this kit, and replace all the parts in the kit to repair the unit.

Hi Steve. The correct ice maker for your unit is part # DA97-00258C. If your freezer is not too cold(-2°) then you should not have any issues with the chute... It's kind of complicated to make the adjustment, only 2 ice levels are available - 85cc fill and 95cc fill, Initially the unit comes set for the 85cc fill and would have needed to be increased to be on the high setting..Press and hold "Freezer" button and "Power cool" (the middle button on left, and upper on right) - hold them simultaneously for 12 seconds, and the control will enter an adjustment mode. The displays on the left side will show a code, and the display on the right will show a reference or adjustment segment. You want the number on the right to display "2" (one of the r/h keys will cause the number to change), once it shows "2" - the work the l/h keys to make the left display number show "0". Once you have these numbers displayed, do not input anymore and 20 or 30 seconds later, the control will store the setting and go back to normal display mode. So adjust to a small cube so it will go through the chute properly. Thank You.