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Customer Questions and Answers for Dryer Heating Element by Whirlpool

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Manufacturer Part
4.89 (64)
By: Whirlpool
Part Number: OEM18028050
Manufacturer Part Number: WP4391960

Dryer not heating or drying clothes? A failed heating element is the most common cause. This part generates heat to dry your laundry effectively.

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Questions & Answers

For Whirlpool Dryer Heating Element (Part Number: OEM18028050)

1 Answer

Hello kmvargas. No, the only thing that can cause the issue you are describing is a bad vent on the unit, or the blower wheel is bad on the unit. If the heat is working.

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1 Answer

Hi Laurie. If the heating element part # WP4391960 has shorted to the heater case part # 685457 then you may need both parts as well. Remove the case altogether and try to grab the element with vise grips and gloves. Try yanking it out and see if this works short of replacing the case. Make sure the case has no outer holed where it may have been shorted to the heater so the heater is now exposed and unsafe. Replace it if so. Thank You.

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1 Answer

Hi Honey. This condition is there in 3- scenarios. Make sure the vent is entirely clear and not restricted. Make sure the outside vent cap / hood is opening and closing properly 4-5x /yr. so lint and moisture does not back up and create a restriction causing these issues. There is a cycling thermostat that will stick on longer and not regulate the voltage to the heater being energized. Thermostat part # 33887134. Then check the heater part # WP4391960 for approx. 11 ohms. Make sure one terminal to heater chassis is not shorted allowing the heater to stay energized always. Thank You.

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Carrie for Model Number 110.86874100

I have an older Kenmore dryer that quit heating a couple months ago. I determined that the heating element coil had blown. I ordered and installed a new one and everything was fine until a week ago. The dryer was inconsistant with the heat being put out and I went back to square one and found the coil once again was the issue. I am replacing the coil again but wondered if there was anything perhaps causing the coil to fault out again...could it be a thermostat issue? Thanks

1 Answer

Hello Carrie. Two things I would do. First, check your ducting. It might be crimped or clogged or maybe its just too long. This will prevent the heat from escaping and too much heat in there can cause premature failure of the heating circuit. The second thing is the thermal fuse kit 279769. This replaces the high-limit thermostat and the thermal cut-out which both protects the heating element. (By the way, looking over the dryer at the duct doesn't constitute checking the exhaust duct. It must be checked to ensure proper air flow in order to properly put your unit back into safe, efficient operation). I hope this helps you out and have a great day!

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1 Answer

Hello Ken. If your dryer is heating, it sounds more like a ducting issue to me. Contrary to popular belief, the heat in the dryer does not dry the clothes. The air flow does. The heat is an assistance to the air flow. The heat evaporates the moisture but the air flow carries the moisture away from the clothes. In light of this information, I would recommend that you check your exhaust duct to ensure that it's not crimped or too long and complicated. The shorter and straighter the exhaust is, the faster the clothes will dry, the lower the electric bill will be, and the longer the dryer will last. Sure hope this helps you!

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1 Answer

Hello Boomtown. You need to remove the wires from the element and test to ground. Don't use a light, use a meter, so you can see the voltage coming through the wires. Hope this helps.

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