Customer Questions and Answers for Icemaker Motor Module by Whirlpool

Hello Dmay. Here is a link to our Repair Forum, this is a free service to our customers. Use this link to access the repair for your question. Hope this helps. http://forum.appliancepartspros.com/refrigerator-freezer-repair/29618-ice-maker-not-working-kitchenaid.html

Hi Gary. Check your fill tube for a frozen blockage. Remove the fill tube and rinse out under the sink. Completely dry (hair dryer). Remove he cover to the front of the ice maker, carefully jumper the "T" & "H" female openings with a insulated wire for 3 seconds. Hold in door switch. Remove the jumper wire after 3 seconds. This will let the ice maker "call" for water from the water valve. Are all the tray cubes full? If all this does not resolve the issue, Then replace the ice maker part # 4317943. Thank you.

Hello Amy. Yes, based on the information you provided, it sounds like the icemaker 2198597 is bad and will need to be replaced. If you replaced the module, and the unit does not eject the ice and overflows, you will need to replace the icemaker assembly. Hope this helps.

Dave, You didn't supply us a model number, the first thing to consider is an issue with the fill valve, on the back of the refrigerator, and check and flush the water line. Since you know how to cycle the icemaker, you may want to disconnect the wires to the icemaker valve solenoid and check for 120 VAC across the wires, when the icemaker reaches the fill incremenet of the cycle, That would confirm a good icemaker. Thanks and Good Luck.

Hi Sparky. Is Your refrigerator model # "1065152101"? If so then I would change the P.C. control board kit part # W11629974. Behind your toe kick grill is the folded diagram that will assist you in further diagnosis. Thank you.

Hi Sandy. Sorry about your issues. Please check your fill tube that brings the water into the ice maker to see if it is frozen with ice. If so then remove it from the back wall of the freezer and thaw it out. Ir it is clear, then replace the water valve part # is [2188746]. Thank you.

Hello Alan! May we have your full model number? The model given, PLRS267ZA, is partial and the icemaker varies per model. Thanks!

Hello Roger. Based on the information you provided, it sounds like the icemaker 2198597 is bad and will need to be replaced. Hope this helps.

Hello Todd. You will need to test the thermostat WP627985 and see if it is good. If it is open, you will need to replace it. You can test this with a multi-meter TJMA-DMT3. Here is a link on how to use a multi-meter. Hope this helps.http://forum.appliancepartspros.com/oven-repair-including-ranges-cooktops/4810-how-check-continuity-ohmmeter.html

Hello Dina. You will need to test the micro-switch WP2162361 and make sure there is power there, and the switch is working properly. If there is power there, but the switch is bad, you will need to replace the micro-switch. If the switch is good and power is there, you will need to test and see if there is power going to the auger motor WP2212363. If there is power there, and the motor does not run, you will need to replace the motor. You can test this with a multi-meter TJMA-DMT3. Here is a link on how to use a multi-meter. Hope this helps. http://forum.appliancepartspros.com/oven-repair-including-ranges-cooktops/4810-how-check-continuity-ohmmeter.html