596 78572802 Parts

• Fridge too warm
• Noisy
• Freezer section too warm

I google the problem. So thankful I found your site. My husband is not handy at all. Your video made the process very manageable. Ordering process is a breeze. I chatted with customer service before ordering and everything went smoothly. I'm telling all my friends about your company. Read more

• Ice maker not making ice

I used your online troubleshooting tips and watched the videos on your site. I determined my thermostat was defective, ordered the thermostat which arrived in two days and I replaced the thermostat and I now have a full bin of ice !!! The do it yourself video was extremely helpful and made the repair very easy. Thanks so much for the great service and quick delivery !!! Read more

Replaced relay and capacitor attached to compressor Read more

We first emptied out the freezer to another freezer, turned off the refrigerator, and let it defrost. We ordered a freezer door gasket from Appliance Parts and it arrived within a few days. We watched the video on how to replace it, followed the directions, and the gasket was successfully replaced. However, while the freezer was off, I cleaned the inside. Unfortunately, we turned it on before it completely dried and the water in the tracks caused the drawers to stick. Now we have turned... Read more

A bit of online research and some component testing narrowed my issue down to either a faulty ice maker or a bad supply valve. Appliance Parts Pros had both of these, at reasonable prices, so I purchased and replaced both items. I recommend watching online videos to get a sense of what to do, and how to go about doing it. The repairs were relatively easy, other than this being a bottom freezer model hence the ice maker was difficult to access: I removed the freezer door (four screws) to get... Read more

I first thought it was the auger in the ice container so I changed it and it was not the problem. I then talked to ApplianceParts customer service that it might be the yoke on the motor that turned the auger or even the motor itself even though it worked. I ordered the parts, the yoke was supposed to be able to be changed by itself but mind would not come off the motor shaft so I had to cut it off just to remove it from the unit so I had to change the motor anyway because of this. So I advise... Read more

Given all the symptoms, we figured that the control board went out. First, unplug the refrigerator. The control board was easy to access by removing a panel on the back of the fridge. I unplugged all the connectors and used a putty knife to release the board from the plastic retaining clips. There was some browning on the underside of the board and the back of the refrigerator that suggests one of the capacitors on the board blew. Install the new board by pressing it into the retaining clips... Read more

I had a slow leak at the water inlet valve where the water line from the filter assembly connected to the water inlet valve. I determine that the water line had scratches in it which caused it to not seal. Had to buy the entire reservoir and filter assembly to get that water line. The replacement was smooth. It took about 30 minutes to swap out and it fixed the leak. Read more

First, I watched your VERY HELPFUL videos showing exactly how to remove and assemble the parts. I removed the salvageable parts from the old shelf frame and reassembled it. Read more

We turned off the circuit breaker. We then removed the light cover and then the control panel. We disconnected the Keyboard, Utah, plugged in the new one and turned the breaker on to see if everything worked. We realized that we did not need a new jazz board so that is being returned. The old Keyboard was removed, the new one attached and all the parts were put back. The frig works fine now at the recommended settings of zero and 38F. Read more

If the freezer is cold and the fridge is hot, logic would indicate that the fan blowing the cold air from the freezer into the refrigerator is not working. Searched the ApplicancePartsPros.com website for a fan in the freezer compartment and found the video on how to replace one. Followed the steps in the video to get the freezer partially disassembled and found the whole back of the freezer frozen over. Plugged the refrigerator back in and verified that the fan was not working. Unplugged... Read more

• Freezer section too warm

The fan has a very thin wire in it's coil, and when that wire breaks, you need a new fan. In a previous repair, i noticed that an ice build-up had dislodged the wiring on my fan and severed the coil winding. I was able to undo the winding a couple of turns and get it working again. But more recently, the fan stopped and there was no repairing it. So i ordered a new fan from AppliancePartsPros.com and it got here in very good time. The new fan was slightly different as the prongs seemed to be... Read more

They are easily replaced with no tools. Read more

Having never fixed a fridge before, I did a little research. The unit was not old & the cooling system was operating. Observing the frozen ice inside, I diagnosed it as the heat rod and/or it's thermostat as bad. I contacted ApplianceParts Pros, who assisted in confirming my theory. IMPORTANT NOTE: the sales advisor Joyce was truly an intelligent, knowledgable professional, NOT some "burger-order taker" usually encountered. This alone speaks VOLUMES. Subsequently, the parts arrived... Read more

Ordered part, the correct part came the next day. Read more

Pulled out storage bin Removed side track rail covers Popped off gear from holding clip Installed drive shaft Installed rail cover and storage bin Only took about 15 minutes Read more