Kenmore / Sears Defrost Thermostat, Sensor

• Freezer not defrosting
• Too warm
• Fridge too warm
• Freezer section too warm

I ordered a freezer temperature control. I ordered from you because parts are certified. Last thing I wanted was to go through the replacement process with a part that didn’t work. I’m not a handy person by nature, and I have zero common sense. I watched the awesome instructional video that you provided with my order several times. Before receiving or even opening the package, I felt that I knew what to expect because I watched the video so many times. Before beginning, I made sure I had as... Read more

• Frost buildup
• Freezer not defrosting
• Freezer section too warm
• Fridge too warm

Condenser was encased in solid block of ice due to automatic defrost not working. Replaced thermostat and ADC control board. Working fine now. Most tedious part was using a heat gun to melt all the ice off the condenser coils. You will need a couple small wire nuts to splice the new thermostat into the existing harness (they are not included). Service tech wanted over $400 to repair, fixed it myself for half that. Thanks ! Read more

• Too warm
• Doesn't shut off
• Fridge runs too long
• Freezer not defrosting

Fixed it by replacing the electronic control board. Only 30 min. to fix. (See further down for effort to diagnose the problem.) Most of this "fixing time" was spent removing the control panel to access the control board that is attached to it. My freezer has the control panel located in the top center of the door. The only way to remove the control panel is to pry the panel out of the door using a thin-bladed putty knife.The instructions provided were very good in explaining the process;... Read more

• Freezer not defrosting
• Fridge too warm
• Freezer section too warm

This was a 2000 model so rather than just replace the defrost timer which was visibly burnt on the terminals, we just did everything. The cold control, defrost timer, thermostat, defrost heater and the compressor capacitor were all replaced. I had the same issue on my older unit and tore it apart replacing one item at a time over a three month period so on an older one i suggest do it all while it is apart. Read more

• Fridge too cold
• Freezer too cold
• Fridge too warm

Toughest part of this repair is figuring out how to get things apart. Amana doesn't provide you a repair manual showing how to disengage the various plastic covers. Initially disassembled the bottom freezer compartment so I could get to the evaporator coils; they were completely frozen in block of ice, restricting air flow to the fridge above. Obviously, the auto defrost cycle had not been running, or was short-cycling. Manually defrosted. Found this link for running diagnostic tests on the... Read more

• Frost buildup
• Freezer too cold
• Freezer not defrosting
• Fridge too cold

By reading stories of other customers who had bought this part, the first thing I looked for when troubleshooting my near-18 year old Frigidaire was for the top to be erupted or raised up on the bimetal defrost. It was truly a case of “look for the simple explanation first.” Once I determined that the bimetal defrost appeared to be the culprit, I ordered the part from Appliance Parts Pros. The back panel (evaporator cover) on my freezer was totally encrusted with ice. So I'm waiting for this to... Read more

• Ice maker not making ice

I used your online troubleshooting tips and watched the videos on your site. I determined my thermostat was defective, ordered the thermostat which arrived in two days and I replaced the thermostat and I now have a full bin of ice !!! The do it yourself video was extremely helpful and made the repair very easy. Thanks so much for the great service and quick delivery !!! Read more

• Fridge too cold
• Fridge too warm

I replaced the evaporator sensor. Your company sent me the exact sensor I needed at a great price. No other company was able to help. No call was needed. Your website was great. Read more

Walk into the kitchen on 21 Sep. Eight year old Frigidaire refrigerator appears to be short cycling, controls are nonfunctional. Unplug it for a few minutes, plug it back in, appears to return to normal function. Return to kitchen half hour 45 minutes later it's short cycling again. Panel has codes on it (S or 5 E CE, later that changes to S or 5 Y CE). Research of codes says replace main board and control board. Not sure where this main board is. 22 Sep call appliance repair. "Soonest... Read more

I replaced all three sensors behind the Defroster cover since I was not able to test them. Problem solved. Read more

Replaced the defrost thermostat in freezer and fridge and the defrost heater in freezer. These guys had my parts in stock and I got them in 2 days Read more

• Freezer not defrosting
• Fridge too warm

Toughest part of this repair is figuring out how to get things apart. Amana doesn't provide you a repair manual showing how to disengage the various plastic covers. Initially disassembled the bottom freezer compartment so I could get to the evaporator coils; they were completely frozen in block of ice, restricting air flow to the fridge above. Obviously, the auto defrost cycle had not been running, or was short-cycling. Manually defrosted. Found this link for running diagnostic tests on the... Read more

Replaced defrost sensor in freezer compartment, if you are handy this is a do it yourself job. The cover in the freezer section just pops out not tools needed. You will need a few small zip ties and some cutters to remove the old zip ties. Take a picture were the old sensor was before removing and reinstall in the same place. I used a meter to check continuity of the defrost element and found the element to be ok. I was quoted $85 to have someone come to the house just to check the unit and... Read more

• Fridge too warm
• Fridge runs too long
• Freezer not defrosting
• Freezer section too warm

My GSS20IETD BB side-by-side refrigerator had been having the ice form into a single mass over a period of a week after cleaning it out. It actually kept breaking my ice maker auger and pushing the slide-in tray or shelf over the ice maker up breaking it also. Frost would form all over food after about a couple of weeks. The ice auger motor would freeze up and stop turning. The coils did not have frost on them when I was able to view them. I replaced the thermistors in the freezer, defrost the... Read more

• Freezer too cold
• Freezer not defrosting
• Fridge runs too long
• Fridge too cold

My Frigidaire side by side refrigerator/freezer suffered a catastrophic failure. The symptoms were as follows: 1) Frig not cold 2) No Ice being made in the freezer section 3) Items at the back of the freezer were frozen but items on the door shelves would not freeze. The back of the freezer was cold but the closer you got to the door the warmer it got. After removing everything from the unit I saw that there was substantial ice buildup on back of the freeze, specifically around the vents,... Read more

Watched a video. Ordered a thermistor. Made the fix. $100 total including expedited shipping. Diagnosing the problem was more stressful than fixing. Read more