Kenmore / Sears Auger, Helix, Crusher

• Ice maker won't dispense ice
• Ice maker not making ice

After finding out the cost that we would have to pay for the repair locally, I went to Appliance parts pro.com. with the intention of finding out the cost for parts. We had been quoted $100 for the first hour which included repair if it could be done under the first hour plus parts. And they added that the typical repair for the ice maker was between $200 and $500. Fortunately we are very organized and had the original paperwork of the refrigerator which has all parts and numbers for the... Read more

• Ice maker dispenses too little ice

When I first searched the AppliancePartsPros.com site for my specific model, the ice maker that appeared in the parts list was not for my refrigerator. So, I bought one from one of your competitors. It arrived and worked but produced ice even more slowly than my original unit, albeit at 0F. So, I went back to AppliancePartsPros.com parts list and browsed completely through it only to find another ice maker that did match mine. It was almost twice the cost, but after installing it, worked... Read more

After ordering the part, I first watched the video several times. Then I placed my phone on my workspace so that I could start and stop the video when following the step-by-step instructions. Then I shut down the refrigerator circuit breaker while I removed the ice container and full ice maker components. I then closed the refrigerator doors to keep the cold air in. I kept starting and stopping the video as I went, as I unplugged wiring components, connection jumpers, the ice maker shutoff... Read more

• Ice maker not making ice

Replaced ice maker. The hardest part was getting to the power plug behind the ice maker to remove and replace it. Once the new ice maker was installed it started making ice again. Read more

Replaced the water inlet valve assembly. That reduced the leakage to a smaller amount but did not fully stop the leakage. Replaced the ice maker assembly and that completed the repair. No leakage issues and ice maker is working with no issues. Read more

• Ice maker not making ice
• Ice maker won't dispense ice

SO I FIGURED THAT ALL THE MECHANICAL PARTS OF IT WERE FINE SO THE LOGICAL THING TO DO WAS TO REPLACE ELECTRICAL COMPONENTS WHICH CONSISTED OF THE THERMOSTAT {THE BRAIN} AND THE CONTROL MODULE WHICH I PURCHASED AT A VERY REASONABLE PRICE . I REASSEMBLED THE UNIT AND IT HAS BEEN WORKING LIKE NEW EVER SINCE. THANK YOU! Read more

• Ice maker dispenses too much ice
• Ice maker not making ice

Replaced it very easily. Read more

• Ice maker dispenses too much ice

Ice sensing lever (keyed onto mtr shaft) found down and would not budge. Also, test button (hidden beneath mtr) only 'beeped' when pushed. The 10 pin connector's 'clip' is also hidden against roof of freezer - mine broke but connection still seems secure. New unit was exact fit - test button (now) cycles thru one cycle of rotation and H2O fill with no beeps.... 18 hrs later, bin is half full....ice for the summer :) Remove freezer door (front) so you can lay down and look up. Cold plastic... Read more

I've been down this road before with built in ice makers. Doesn't matter the brand. If they go just replace it. Don't bother with a service technician bill to boot. Very simple plug in replacement. Start to finish 10 minutes. Read more

It was an extremely easy fix with this video https://www.youtube.com/watch?v=l2YpWoE-BUA Read more

After doing all the tests to determine the problem it turned out that it was likely the motor in the ice maker. Rather than fix the immediate problem with a new motor and for just a few dollars more since they're prone to failure anyway, I eliminated potentially future problems by just replacing the whole ice maker. Money well spent and my part arrived the day after I ordered it. Read more

The tech sheet test 56 said the motor wouldn't return to zero. I ordered the "Ice Maker Assy-Lp, and the Valve Assy-Water Dual". On my particular model the ice maker is in the ceiling of the refrigerator box. After removing the water filter and two screws around the drop down water filter door, the right side panel drops down by pulling it apart from 3 plastic pop-ins. Two of them broke when the repair guy man handled it. Pulling easy and supporting the inside pieces is key. Then I unplugged... Read more

The problem was that the motor coupler & shaft had a tiny bit of rust at their union. With the weight of the ice bin it rusted in the lowest position. This didn't allow the motor coupler to float on the shaft. There is a spring inside the shaft that pushes up on the motor coupler keeping it engaged in the ice bin coupler above. This coupler in turn rotates the auger in the bin to dispense the ice. I removed the motor coupler & shaft, tapped the coupler loose and filed off the rust. This allowed... Read more

Initially I noticed the crusher drum was cracked and broken so I replaced the drum the retaining nut on the end of the auger and the circlip and washer. it worked fine for a time and then the drum began free wheeling. upon further inspection I discovered the retain nubs on the auger had worn down allowing the blade to slip down the auger body. so I replaced the auger, drum, drive blade, and drive cam. I recommend if you gave a problem with the ice dispenser you break down and inspect the entire... Read more

• Ice maker won't dispense ice
• Ice maker not making ice
• Leaking

After about three months of returning to my youth, filling ice cube trays, I decided to venture into the freezer and yank the old ice maker from its mounting. Since this was the third time this very ice maker had decided to stop functioning, it was time to get a replacement. I suspected the heating element was open and the motor was screaming trying to push the little frozen blocks of ice from their form, with distortion occurring. I ordered a replacement from this very company, received it... Read more

I replaced the drive shaft, coupling and seal and now it works well. The videos were a big help. Read more