Kenmore / Sears Dishrack

The repair kit has everything needed for both sides of the rack but there were no instructions so it took me some time to figure out how it all mounted on the basket. The original design was totally different than the repair kit so it would have been very beneficial to have at least a diagram that showed how everything fit together. That being said, once I figured out how all the parts fit, then it was a very easy repair. You won't reuse any of the old parts except for the end caps that snap... Read more

I bumped into my KitchenAid dishwasher and the upper rack adjuster cracked. There was already a crack on the notch of the housing where the handle (lever) sits. In addition, the positioner popped out and I couldn't find it. So, I bought the three parts from AppliancePartsPros online. It arrived in about a week. The repair was fairly simple, but it still took about 45 minutes because I didn't want to crack the assemblies. For the housing, use a small slotted screwdriver to carefully... Read more

My discharge would not empty after a wash cycle and I always had gross gray water left in the bottom approx 3" deep? After doing the obvious things of checking the simp for garbage, and checking that the discharge hose wasn't blocked, I removed my discharge pump ( not too hard to do) and tested. My pump which did run and turn the impeller. However, the pump evidently had weakened with time and weakened and could no longer pump the waste water up hill to the "T" connection under the sink. A... Read more

I replaced the adjusters on both sides (since two rollers broke off on one and one broke off on the other). Replacement was easy, just remember to keep the clips from the original adjusters. Take the clips off, remove the adjuster, replace with the new adjuster, and replace the clips. The new adjuster comes with the rollers already attached so no need to keep the ones from when plastic axle broke on the original adjusters. Read more

Replaced wheel assembly because prongs were broken and replaced track because wheel assemblies were rolling out from the track when extended. Read more

Ordered a new one. It took about 10 seconds to install. Now it’s like brand new. Read more

I bumped into my KitchenAid dishwasher and the upper rack adjuster cracked. There was already a crack on the notch of the housing where the handle (lever) sits. In addition, the positioner popped out and I couldn't find it. So, I bought the three parts from AppliancePartsPros online. It arrived in about a week. The repair was fairly simple, but it still took about 45 minutes because I didn't want to crack the assemblies. For the housing, use a small slotted screwdriver to carefully... Read more

To say using Appliance Parts Pros made things as simple as it gets, is an understatement. I was able to order the parts simply by using their website and having my dishwasher make and model number. Images of the parts make confirming the order even better. They have an on line question/answer cue if needed and even offer a call in for advice number. Once the order arrived, I verified the parts and began installation. Take a few pictures of the appliance from different angles before you start.... Read more

Ordered numerous replacement parts. Started with the tracks which required pulling the washer out of the cabinet to reach the screws. Pushed it back in and re-secured. Then stared on the rack and replaced the rack adjusters and various clips. Everything is straight forward and easy to replace. I originally called a local repair place to have them repair it. They came out and said they needed to order parts and they would call back. A week went by and I followed up with them. Had to leave... Read more

Ordered numerous replacement parts. Started with the tracks which required pulling the washer out of the cabinet to reach the screws. Pushed it back in and re-secured. Then stared on the rack and replaced the rack adjusters and various clips. Everything is straight forward and easy to replace. I originally called a local repair place to have them repair it. They came out and said they needed to order parts and they would call back. A week went by and I followed up with them. Had to leave... Read more

• Door latch failure

Replaced the pump drain assembly Read more

I ordered a replacement part from AppliancePartsPros.com, however the exact part for my Kitchen Aid dishwasher had been discontinued. There were two differences between the original and replacement part. First, the original rack had two adjustable tine rows, but the replacement only had one. I was only able to attache one of them to the new rack. This didn't present any issue other than having less flexibility in customizing the configuration for loading large items on the rack. The second... Read more

Replaced wheel assembly because prongs were broken and replaced track because wheel assemblies were rolling out from the track when extended. Read more

I very seldom respond to requests for feedback like this but definitely feel moved to do so in this case. When our 8 year old dishwasher started acting up my initial reaction was to simply replace it. I wasn't sure what was wrong, nor if I would be able to find the right part once I did figure out the problem. The troubleshooting advice on this website was spot on and I quickly figured out what needed to be replaced. The repair videos were easy to follow and the parts were here two days... Read more

Purchased a replacement basket. First I visited the Sears website for a replacement part since the dishwasher was a Kenmore, but Sears did not carry the same basket that was original to the dishwasher. Their replacement was an open basket without dividers. You are the only company that I found that carries the exact part for the model of dishwasher. An vanother pleasing experience I had with AppliancePartsPros.com is that I received the replacement within 5 days of placing the order. It... Read more

Replaced the rack. Had to take some of the old parts that were still good and snap them into place.. pretty easy. Read more