Ray December 06, 2013 for Model Number 66513749K603 My diswasher has no lights on the front panel. It worked fine last night but nothing today. Is this the control panel? I have checcked the breaker it is not tripped. Also what part would be needed to replace the buttons? the stickers on several of them have come off. Thanks for your help. Ray.
1 Answer Hello Ray. It sounds like the thermal fuse W10258275 is bad and will need to be replaced on the unit. Read More...
Td November 03, 2013 for Model Number 665.13484K902 My Kenmore DW Model 665.13484K902, serial F00602567. Clean light flashes continuously and does not clear when opened or allow to set any function or start. When I hit another button it will stop flashing for a few seconds and then start again. I unplugged and plugged back in to try to reset. Does the control board need to be replaced or is their a simpler explanation?
1 Answer TD, The Clean light flashing 7 times then pause would be an indicator of a faulty heater circuit. You will want to test to make sure that the heater is getting power and that the heater and thermostat are good. Access the tech sheet behind the toe panel and run a diagnostic. Before running diagnostic disconnect the power for about 30 minutes to reset the controls. Read More...
Robert H September 16, 2013 for Model Number MDB8959AWS2 Follow up question. I checked the wire nuts and circuit breaker and they look fine. No discoloration. Is there a way to test the motor windings? If it is the motor windings what is the part number to replace the motor? Should I also replace the wire harness?
2 Answers Robert, You can test the motor windings from blue to violet which is the run winding and the resistance should be 3 to 7 ohms. The auxiliary winding which you would check from yellow to yellow should have a resistance of 6 to 10 ohms of resistance. If the motor is faulty then you would need to replace the wash motor WPW10757216. Read More...
Robert H September 16, 2013 for Model Number MDB8959AWS2 Follow up question. I checked the wire nuts and circuit breaker and they look fine. No discoloration. Is there a way to test the motor windings? If it is the motor windings what is the part number to replace the motor? Should I also replace the wire harness?
2 Answers Robert, You can test the motor windings from blue to violet which is the run winding and the resistance should be 3 to 7 ohms. The auxiliary winding which you would check from yellow to yellow should have a resistance of 6 to 10 ohms of resistance. If the motor is faulty then you would need to replace the wash motor WPW10757216. Read More...
Robert H. September 07, 2013 for Model Number MDB8959AWS2 My dishwasher quit working and would not turn on or do anything. I checked the thermal fuse and it had blown. I replaced the thermal fuse and it worked for a few days then quit working again. I pulled the Cntrl-Elec board out (Part Number: AP4564002) and looked at the back of the circuit board. The K2 relay had several hot spots. They all look to be on the side where the power comes from (P6, P8, and P9). Before I pay 130 dollars for a replacement board and 20 for another thermal fuse I wanted to know if this could be caused by something else or did the relay just fail? Could I just replace the relay? Any help would be appreciated. Thanks.
1 Answer Hello Robert, This issue is not normally caused by a bad control board. The hot spots on the control board were caused by the same current draw that caused the thermal fuse to blow. Of course the first suspect is the wire nuts where the power connects to the unit. When this isn't the cause, the motor windings are normally the cause. That is as long as the power supply wire isn't too small a gauge and the breaker isn't in need of replacement. In some of the units that had the black sound insulation in the door liner, the wiring harness was sticking to the material and causing the wiring insulation to conduct current and initiated the same issue. The fix for this was the replacement of the door liner and the complete wiring harness. This will not be the issue if the wiring harness is not sticking to the black sound dampening material. Replacing or "repairing" the control board will not solve the issue. Read More...
Shawn September 04, 2013 for Model Number Whirlpool GU2475XTVY Our dishwasher started not draining on its own. We can push the cancel drain button but we would like it to work again. What does this sound like? Thanks
1 Answer Hello Shawn. Check for blockages in the drain hose and the stand pipe in the house. If all is clear, replace the drain pump on the unit. Read More...
Michael K. August 31, 2013 for Model Number Whirlpool GU2475XTVB1 The diagnostic cycle worked for a bit and now when I try to invoke it I get nothing but the lights of the heated dry and normal flashing. Not all lights lit and then diagnostic cycle just the lights of the buttons supposed to start diagnostics blinking. Some of the buttons are hard to press, but still appear to work. I still have water in the unit since drain won't work either. Could it be a control board? I'm not very troubleshooting savy so any help would be appreciated. Thanks.
1 Answer Hello Michael, This sounds like the control panel WPW10175239 has a stuck key. Remember, if this does not correct the issue, you can return the part for credit. The only way this will not fix the issue is if the board WPW10285179 is the issue. Read More...
Mark July 03, 2013 for Model Number GU2300xtvb0 Several weeks ago, my (approximately) 3 year old Wirlpool dishwaser quit working. No lights on the panel. There was power to the unit and I checked the bimetal fuse. It was not working so I ordered a new fuse and installed it. The dishwasher started working again but now, after it runs through all of the wash and rinse cycles, it stops just before draining the final rinse. The heat dry cycle does not start either. The blue LED indicator light over the start button flashes constantly. No flash code is apparent, just a continous constant flashing. It appears that everything works up to that point. The detergent dispenser opens, all of the wash and rinse cycles seem to work although the times don't match the spec sheet that came with the unit. In order to continue, I press cancel. The unit then drains and stops. The heating element reads 10K ohms and it works during the water heating cycles. Any thoughts on the issue?
1 Answer Hello Mark. Based on the information you provided, it sounds like the control board is bad and will need to be replaced on the unit. Read More...
Billkim May 21, 2013 for Model Number 665.13742k603 kenmore dishwasher My kenmore 66513742k603 dishwasher was acting wierd for a few weeks, inappropriate lights would be on at the wrong time, randomly, ex. drying light would be on during a wash cycle.,etc then one day nothing. went to start a wash cycle and dead, seems no power at all, tried flipping the breaker, still dead. any ideas where to start, i tried a couple of the diagnostic codes but nothing, no power/lights,, thanks in advance
1 Answer Billkim, First check and make sure the connections in the junction box on the front frame behind the lower kick plate panel and proper and tight and you have voltage to the dishwasher. Turn off the power to the dishwasher, remove the control panel and check the thermal fuse W10258275 for a "closed circuit. Then check the wiring to the door switches and the door switch circuits WP8269209 they should have a closed circuit when the door latch is in the closed/locked position. If all checks are proper, then replace the control panel/key pad assembly WPW10243209 Your description indicates the issue is most likely in the key pads and LED lights. Read More...
Jeff B. May 13, 2013 for Model Number 66513742K603 KENMORE UNDERCOUNTER DISHWASHER I've run the diagnostic test (Press Normal Wash then Heated Dry and repeat a couple times) and it seems to run through ok, but it will not cancel if I press the cancel button or start if I press the start button. I also ran the reset sequence (High Temp Wash then Heated Dry and repeat a couple times). All the lights came on and stayed on. However, the only way to get them to shut off was to disconnect power. I've replaced two control panels on this dishwasher in the 3-4 years we've had it. Do I need to replace another control board or something else?
1 Answer Hello Jeff. Based on the information you provided, it sounds like the control panel is bad and will need to be replaced on the unit. WPW10243209 is black, WPW10243210 is white, and WPW10243211 is bisque. Read More...