Al May 09, 2012 for Model Number RAX7245KQ0 Washer fills up w/water in rinse cycle and then shuts off. Will not spin or dispose of water.
1 Answer Hello Al. You will need to check and see if the lid switch 3949247V is broke or bad on the unit. If so, this will cause the unit not to drain or spin out. You can test this with a multi-meter TJMA-DMT3. Here is a link on how to use a multi-meter. http://forum.appliancepartspros.com/oven-repair-including-ranges-cooktops/4810-how-check-continuity-ohmmeter.html Read More...
Ken May 08, 2012 for Model Number ras6233kq2 Water enters machine and drains out? No leaking on floor. Was able to get it to fill on delicate cycle?
1 Answer Hello Ken. It sounds like the unit is siphoning out the water in the unit. Check and make sure there is only 6" of drain hose in the drain pipe. Also, make sure the drain pipe is 36" off the floor in height. You will need to check and make sure the drain hose has an air gap going into the drain pipe. If it is air tight, it will siphon. Read More...
Rose Ann May 07, 2012 for Model Number rax4232kqo type 107 My washer wont fill up. Can this be the pump?
1 Answer Hello Rose Ann. No, test and see if there is power coming to the water valve 285805 on the unit. If so, make sure the screens are not clogged. If the screens are good, and there is power there, but no water, replace the water valve on the unit. You can test this with a multi-meter TJMA-DMT3. Here is a link on how to use a multi-meter. http://forum.appliancepartspros.com/oven-repair-including-ranges-cooktops/4810-how-check-continuity-ohmmeter.html Read More... Safety note: testing, adjusting or bypassing anything while the appliance has power is a job for a qualified technician. Unplug it before you open it up, and keep it unplugged until every panel is back on.
Steve May 03, 2012 for Model Number lsn2000pw4 During the water fill stage (either during wash or rinse) the tub doesn't fill. Water "in" appears to work just fine for the setting, but water exits out the drain hose - as if a drain value is stuck open. Can you help? (PS: I replaced the timer control with a new one - no difference). Thanks.
1 Answer Hi Steve. This is called a siphon-lock. Look at the drain hose and pull it out of the standpipe. Make sure there is a gap in between the drain hose and the standpipe opening. It needs proper air also while it is draining. You may need to extend the standpipe higher then the top of the washer. Use a Y-pipe and a anti-siphon cap on the top of it to allow air to be drawn in while the drain pipe is in the side Y-portion. Use drain-o in the standpipe while doing this. Your drain hose is only needed to be inserted 6 - 8" only. Thank You. Read More...
Marilyn T. April 30, 2012 for Model Number LSC9000PW0 We have water in between the outer tub and inner tub. We determined it needs a new pump; however, when we take the old pump off will the water come out on the floor or will it stay in there and will come out after we put the new pump on and we put it on spin? Guess I want to know if we need a pail there when we take the old pump off. Thank you!
1 Answer Hello Marilyn. Any water inside the tub assembly will come out when the old pump WP3363394 is removed. Read More...
Tom April 29, 2012 for Model Number ATW4475TQ0 My pump is leaking around drive hole in pump. Why please?
1 Answer Hello Tom. If sounds like the seal has gone bad inside the pump, and the pump WP3363394 will need to be replaced on the unit. Read More...
Dick April 22, 2012 for Model Number 11092586400 We had the Sears washer apart to install the new Lid Switch Assembly and noticed a black rubber ring laying on the floor; the white plastic pegs are broken. Black shavings were laying on the floor also. I just now ordered the Motor Coupler Assy.and also a new pump. My question is: if this part was laying on the floor; is there something else wrong to cause it to fall out of the motor? Maybe another part needs to be replaced? Thanks This site is wonderful!!!!
1 Answer Hello Dick. No, over time they wear out and if they break bad enough, they will fall onto the floor. Also, overloading the unit will cause them to break like this. You will just need to replace the motor coupling 285753A. Hope this helps. Read More...
Marc March 21, 2012 for Model Number NTW4500VQ1 Washes spins out water gets to rinse and sits like its done.
1 Answer Hello Marc. You will need to check and see if the cold water is working on the water valve. If the valve is bad and not letting in cold water, the machine will stop. Try using cold on the wash cycle and see if the cold water fills the tub assembly. If not, replace the water valve WPW10140917. Hope this helps. Read More...
Lp March 10, 2012 for Model Number water pump 3363394 I've had to replace pump roughly every 3 years with a leak occurring in the exact same spot. My engineering background leads me to conclude that the pump is poorly designed. What's your opinion?
1 Answer Hello LP. As a technician, my opinion is irrelevant, but the pumps are designed and built to the manufacturers' specifications. Have a great day! Read More...
Chris February 19, 2012 for Model Number KAWS800G My washer has problems during as it starts to spin. It will being to spin and drain, but then it sounds like something is slipping inside and it slows way way down to the point where the water wont exit the drum. I checked the Motor Coupling and there doesn't appear to be any problems
1 Answer Hello Chris. You will need to check and see if the clutch assembly 285785 is bad or if the drive block WP389140 is bad on the unit. If so, eith one of these will cause the problems you are having with the unit. Hope this helps. Read More...