If your washer won't saturate loads or has weak cleaning, the recirculation pump may have failed. This pump moves water through the wash circuit.
Do-It-Yourself Stories from Customers like You
The water pump in my compact whirlpool washer was making an incredible racket and wouldn't drain Charles H. • Jacksonville , FL • June 26, 2015
Very simple repair really. Unplugged the washer, moved the washer in order to have access to the back panel. Remove 13 #20 torx screws holding the back panel on ; then removed back panel. Open the filter access on the front bottom of the washer to drain any remaining water, be sure to have a towel ready, as if the pump is bad, there's bound to be quite a bit. Looking at the washer from the back, the bottom left contained the pump. Remkve the two electric connectors and move out of the way....
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