Kitchenaid Auger, Helix, Crusher

• Ice maker dispenses too little ice
• Ice maker not making ice
• Ice maker won't dispense ice
• Leaking

My first hour: I investigated first by pulling out refridgerator to see if the water line hose was kinked. I started under the kitchen sink where it begins, coming from faucet water supply. Then I followed it to the back of the fridge to see if anything looked odd. Next I went to the ice maker itself. I investigated the ice maker by removing the freezer food sliding tray and hanging tray, and then unscrewing the door off the slides. When I looked inside at the ice maker, I saw the tube where... Read more

• Ice maker not making ice

After researching a number of sites for a diagnosis I tended to think the culprit was going to be the ice maker thermostat. Checking pricing and availability of the thermostat prices were very close at $40 BUT wait now you have to but the thermo mastic at another $35-$40. And after some continued research the factory ice maker in a $3000 msrp 4 door refrigerator was/is known to be defective long after warranty period expires. So it only made intelligent sense to buy the entire icemaker at a... Read more

I replaced the icemaker. It was fairly easy, with the most difficult part being access to the icemaker in the bottom freezer. I loosened two screws, removed one additional screw, disconnected the wiring and removed the old icemaker. I mounted the wiring harness and ice level sensor arm from the old unit onto the new icemaker and installed it with no problems. I wish I'd done this months ago instead of repeatedly attempting to repair the old icemaker. Read more

• Won't start
• Ice maker won't dispense ice

No water was making it to the icemaker, so I first replaced the dual water valve. The valve was bad, but still no water at the icemaker. So I ordered the recommended icemaker from AppliancePartsPros. It arrived in a couple of days and took less than 15 minutes to drop in. The new unit was producing ice in less than 30 minutes. Your parts search, photos, repair videos and quick delivery made the whole process painless. Read more

Replaced ice maker unit. 4 screws to remove cover on inside door. 2 screws for ice maker. Three connectors: ice maker on/off switch, LED light, wiring harness connector. A second person assisted by bracing the door for me, but not necessary to get the job done. I also used some cellophane and tape to cover the door opening for the 5 minutes it took to replace the unit. Again, not necessary, but it was quite warm out and it kept the freezer contents from thawing out. Appliancepartspros.com had... Read more

• Ice maker dispenses too little ice
• Ice maker dispenses too much ice
• Ice maker won't dispense ice
• Ice maker not making ice

Replace assembly Read more

I watched the AppliancePartsPros.com video, which made the replacement of an ice maker look pretty easy. The only problem was that my existing wiring harness was affixed to the inside of my refrigerator, whereas in the video, the existing cord was shown as readily disconnectable, so I was unsure how to proceed. Then I saw a comment by another user, expressing the same issue. The AppliancePartsPros representative advised the consumer simply to retain and use the existing, affixed wiring... Read more

I took apart the old bucket with a screwdriver and put the new one with no problems. Read more

• Ice maker won't dispense ice
• Ice maker not making ice

After finding out the cost that we would have to pay for the repair locally, I went to Appliance parts pro.com. with the intention of finding out the cost for parts. We had been quoted $100 for the first hour which included repair if it could be done under the first hour plus parts. And they added that the typical repair for the ice maker was between $200 and $500. Fortunately we are very organized and had the original paperwork of the refrigerator which has all parts and numbers for the... Read more

After ordering the part, I first watched the video several times. Then I placed my phone on my workspace so that I could start and stop the video when following the step-by-step instructions. Then I shut down the refrigerator circuit breaker while I removed the ice container and full ice maker components. I then closed the refrigerator doors to keep the cold air in. I kept starting and stopping the video as I went, as I unplugged wiring components, connection jumpers, the ice maker shutoff... Read more

• Ice maker not making ice
• Ice maker won't dispense ice

SO I FIGURED THAT ALL THE MECHANICAL PARTS OF IT WERE FINE SO THE LOGICAL THING TO DO WAS TO REPLACE ELECTRICAL COMPONENTS WHICH CONSISTED OF THE THERMOSTAT {THE BRAIN} AND THE CONTROL MODULE WHICH I PURCHASED AT A VERY REASONABLE PRICE . I REASSEMBLED THE UNIT AND IT HAS BEEN WORKING LIKE NEW EVER SINCE. THANK YOU! Read more

It was an extremely easy fix with this video https://www.youtube.com/watch?v=l2YpWoE-BUA Read more

After doing all the tests to determine the problem it turned out that it was likely the motor in the ice maker. Rather than fix the immediate problem with a new motor and for just a few dollars more since they're prone to failure anyway, I eliminated potentially future problems by just replacing the whole ice maker. Money well spent and my part arrived the day after I ordered it. Read more

Appliance parts Pros .com sent the part the day after the order . It was a genuine whirlpool part that was securely wrapped for shipment . I opened the package and installed it in less than five minutes . Read more

The tech sheet test 56 said the motor wouldn't return to zero. I ordered the "Ice Maker Assy-Lp, and the Valve Assy-Water Dual". On my particular model the ice maker is in the ceiling of the refrigerator box. After removing the water filter and two screws around the drop down water filter door, the right side panel drops down by pulling it apart from 3 plastic pop-ins. Two of them broke when the repair guy man handled it. Pulling easy and supporting the inside pieces is key. Then I unplugged... Read more

The problem was that the motor coupler & shaft had a tiny bit of rust at their union. With the weight of the ice bin it rusted in the lowest position. This didn't allow the motor coupler to float on the shaft. There is a spring inside the shaft that pushes up on the motor coupler keeping it engaged in the ice bin coupler above. This coupler in turn rotates the auger in the bin to dispense the ice. I removed the motor coupler & shaft, tapped the coupler loose and filed off the rust. This allowed... Read more