Kitchenaid Defrost Heater, Icing Kit, Fountain Heater

Having never fixed a fridge before, I did a little research. The unit was not old & the cooling system was operating. Observing the frozen ice inside, I diagnosed it as the heat rod and/or it's thermostat as bad. I contacted ApplianceParts Pros, who assisted in confirming my theory. IMPORTANT NOTE: the sales advisor Joyce was truly an intelligent, knowledgable professional, NOT some "burger-order taker" usually encountered. This alone speaks VOLUMES. Subsequently, the parts arrived... Read more

Tried to put refrigerator in defrost mode and defrost would not initiate. Checked the bi-metal and heater, both tested good. Replaced the ADC board and refrigerator went in to defrost. problem solved. Read more

First replaced defrost timer. Iced up again after 2 weeks. Then replace the defrost heater. So far so good. Read more

• Freezer not defrosting

After we moved into our new home, we realized that the freezer was very cold and the fins were frosting over, and the refrigerator wasn't cold. We had to take it apart and manually defrost it about once every 8 to 10 days. After research online, we found Appliance Parts Pros videos, which clearly explained how to fix it ourselves, a savings of at least $1,000 or more, since a new one of this size would have been in the arena of $1,200 to $2000. We ordered the three most likely parts to be bad,... Read more

I ordered the heating element by phone and when I promptly recieved the part I watched the installation video provided on the website and easily changed out the part. My refrigerator is over 10 years old but I am currently buying a home which will have a refrigerator in it so buying a new one at this time was not needed. Being able to purchase the part at a reasonable price and do the repair myself was great! Read more

"It was a snap", following the YouTube video by Appliance Parts Pros, it just snapped into place. Read more

Replaced heating element and thawed out ice buildup. Read more

Total repair took slightly over 1 hour. Would have taken longer had I not already have taken the freezer apart on a previous occasion. Therefore I already knew the sequence and was able to disassemble it quickly. A little tricky getting the part out but easier to get it in. SImple repair for anyone mechanically inclined. Read more

Replaced Defrost timer, Heater element and Bimetal-Def. Since the Refrigerator was older and the parts are not that costly I just replaced them all since I was in there. Read more

The cooling coils were iced-up. The ice was blocking air flow to the refrigerator. This resulted in the freezer working fine while the refrigerator was warm. Called AppliancePartsPros and talked to Sally. Sally was a big help in troubleshooting the problem. I ordered and replaced the cooling coil heater. If you attempt to do this repair yourself, BE CAREFUL, the cooling coil fins are sharp. Read more

Replaced defrost heater with the help of the appliance parts pro how to video. Video had made doing the job with ease. Had a laptop next to me making sure I had not missed a step. Been a week and things been all good. Well worth it. Thank you! Read more

Replaced defrost heater and temperature sensor. Read more

I changed the bimetal defrost thermostat, and the heating element and it worked like a champ! Read more

After doing some research, I guessed it was either a faulty defrost timer, defrost thermostat, defrost heater, or some combination of those. Using part location diagrams for my Amana BC120TW I started by looking for the evaporator coils since they obviously weren't producing enough cold. Upon removing the evaporator coil cover, I found the evaporator coils frozen into 1 solid block of ice. Using a heat gun, I carefully defrosted the coils so I could access the defrost thermostat and heater... Read more