Kenmore / Sears Refrigerator Parts

I ordered the replacement part. Your website was the only one I searched which exactly identified the correct part for me to order. The exploded diagram with numbered parts was very helpful. Read more

If you can't pull out the displacement pins on the crisper cover support clips that allow the wall to carry the weight of the cover, slides and drawer, you may need to push those pins in (they fall down the wall) to remove the clip. During the replacement of both front clips, I had one I could remove and one I had attempted to drill a tiny hole in to be able to pull the pin. Ultimately it did not work and needed to be simply pushed in. Do not worry, there is nothing below which the plastic... Read more

I believe we had two problems. Our gasket was ripped in several places and our drain pan line was clogged. Therefore the water was frozen and backing up into the freezer. Replacing the gasket is an easy job and could possibly be done quickly enough that you don’t have to remove your freezer food items if you don’t discover additional problems during the process. The most time-consuming part is the approximately 40 screws that hold the freezer door shelf panel and gasket to the door itself. ... Read more

• Leaking

Replaced both inlet valves, no joy. Upon further inspection, found ice maker harness extremely tight at lower freezer door hinge, clamped in place right at a pivot point. Essentially the harness is held in place and rotates with the door. 6 wires broken inside. Splice repair and ice maker now works. Most likely will have to replace harness eventually. Unless there is more slack inside the freezer door this will probably happen again. Very poor design. Read more

First Problem - WATER INLET VALVE - After having problems with ice maker not making ice, I troubleshot and replaced the water inlet valve. Video and instructions were excellent. With 16 year old fridge, the water lines had compression fittings in the old valve, so had to cut the fittings off with a razor blade to allow the lines to insert into the new valve press-in type fittings. Worked great / no leaks at the new valve. But, new leaks occurred at the water filter housing spraying down into... Read more

I ordered new parts from your company for my refrigerator. These were easy parts to replace and did not require tools. I was most grateful in being able to order those parts by telephone from your company. This process was surprisingly easy and did not require a long wait to speak to a representative. The persons I spoke with were polite, efficent and very competent. The parts got to me very quickly in well packed boxes. I though this process would be an ordeal and it was the opposite. This was... Read more

It was an extremely easy fix with this video https://www.youtube.com/watch?v=l2YpWoE-BUA Read more

Did some online research and everything pointed to the fact that moisture was getting into the freezer and therefore the seal was not doing it's job. I ran my finger along the seal and sure enough I detected cold air coming out of one corner of the seal. I ordered the appropriate part from Appliance Parts Pros (APP) but decided to test my diagnosis by installing thin weather stripping in the affected area. I checked the freezer the next day and saw no accumulation of any more Rime ice so... Read more

They just slide in place. One shelf was broken and I had to reorder. Received the replacement within 48 hours. Read more

• Ice maker dispenses too little ice
• Not dispensing water
• Touchpad does not respond
• Leaking

I'm such a pro, I figured I needed a new hose for my water dispenser so I ordered it. When it arrived I called my handyman. He told me I did not need a hose I needed A cartridge. So I had to return the hose and order the cartridge! Your company was so cooperative and made the return so easy Thank you! Next time I call the handyman first! Read more

• Not dispensing water
• Ice maker dispenses too much ice
• Ice maker not making ice
• Leaking

Replaced the water inlet valve assembly. That reduced the leakage to a smaller amount but did not fully stop the leakage. Replaced the ice maker assembly and that completed the repair. No leakage issues and ice maker is working with no issues. Read more

My refrigerator was not dispensing ice. I could hear the motor activating but noticed the ice auger was not turning. My old drive shaft was stripped on both ends. Video was very helpful and it was an easy fix for someone with little handyman experience. Received my order much faster than expected! The parts arrived the next day and paid for the standard shipping charge. I live in Texas. Read more

• Doesn't shut off

I only needed the Bracket Assembly motor, not the DC Motor or Fan Assembly that I also ordered so I will be sending those back. The repair was extremely straightforward with a few bumps along the way. All told it took me about an hour. I started with shutting off the breaker for the refrigerator and putting all of the frozen food in coolers. Then I removed the drawers and the bracket for the drawer rails on the left side (as your facing the refrigerator). I then proceeded to gently pry off the... Read more

• Ice maker dispenses too much ice

Ice sensing lever (keyed onto mtr shaft) found down and would not budge. Also, test button (hidden beneath mtr) only 'beeped' when pushed. The 10 pin connector's 'clip' is also hidden against roof of freezer - mine broke but connection still seems secure. New unit was exact fit - test button (now) cycles thru one cycle of rotation and H2O fill with no beeps.... 18 hrs later, bin is half full....ice for the summer :) Remove freezer door (front) so you can lay down and look up. Cold plastic... Read more

• Fridge too cold
• Freezer too cold
• Fridge too warm

Toughest part of this repair is figuring out how to get things apart. Amana doesn't provide you a repair manual showing how to disengage the various plastic covers. Initially disassembled the bottom freezer compartment so I could get to the evaporator coils; they were completely frozen in block of ice, restricting air flow to the fridge above. Obviously, the auto defrost cycle had not been running, or was short-cycling. Manually defrosted. Found this link for running diagnostic tests on the... Read more

• Noisy
• Fridge runs too long
• Fridge too warm
• Freezer section too warm

Unplugged refrigerator and removed access panel from back of fridge. Have had this panel off many times for dust removal. Panel is a cheap piece of glorified cardboard on this Whirlpool model, which is a shame given that it was a $1000 refrigerator. Fan motor is mounted on stamped sheet metal bracket which I removed from cabinet with old fan attached to it. Metal bracket held in place by 4 1/4 inch hex head sheet metal screws. Two outermost screws can be removed with nut driver but access to... Read more